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    Downtown City Spa

    2.3 (152 reviews)
    Closed 9:00 am - 8:00 pm

    By appointment only

    Services - Downtown City Spa

    Laser hair removal

    Downtown City Spa Hair Removal Photos

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    Recommended Reviews - Downtown City Spa

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    Reviews With Photos

    Sandra T.

    Lana & Nana are the best I'm getting weekly b12/lipotropic shots and I have more energy I'm losing weight my hair is longer my mood is improved it's amazing

    Phil M.

    I recently purchased a Groupon to try this place out based on the reviews. Upon making the purchase, I was directed to a site to make an appointment. No dates were available until the end of the month, STRIKE 1! All on the site is solely about TIPPING which turned me off! Tipping is optional, STOP trying to make it a priority! On the attached, you will also see in all CAPS about tipping. This is in every email this place sends, STRIKE 2! I cancelled an got my money back! There's other places with way better service!

    1/26/19: (Original) I got along with the esthetician, Tanya, well. She was a bit scattered and didn't have all the steps ready. However the appointment took longer (1.5 hours) than I've had at other lash lift salons. She seemed to have forgotten about me and left the perm to cure for longer than the recommended time. My lash are only slightly lifted. Many people say that they hardly notice the difference. 2/10/19: (Update) I originally left a 3 star review. Howeveit has been approximately 2 weeks and my lift has faded completely. While this location is cheaper than others due to frequent promotions and coupons, it is not worth it. I would rather spend more money for a better lash lift. Typically, lash lifts for me last between 6-8 weeks however, this place had a mediocre lift for 15 days. In addition, I found that some of my lashes bend left or right rather than falling to its natural shape. I'm very disappointed in the appearance of my lashes.

    Velashape machine! It Heats up and sucks ur cellulite out
    Lisa P.

    Office is small but cute. The orange couch was comfy, i signed in at 5:45pm for a 6pm. I had 3 appts, 2 of which were canceled so they called me to see if i could've made it today at 6 which was cool. I waited about 3 mins when rosa ( i think thats her name called me). I had the velashape which was good i just wished they would've explained the process to me at first. The lady was nice the procedure was easy n i was done in about 30mins. The only thing is the office seem to be disorganize and have a language barrier. I wanted to reschedule my 3rd appt but someone else interrupted me while i was dealing with the receptionist (she needed to reschedule as well) and the receptionist completely forgot why i was even standing there (she just spaced out n forgot i was there). after rescheduling the girl that interrupted me she asked me "hi can i help you? would u like to reschedule?" then another lady came in a heavy accent asked me to sign something on a board, and i asked her "what am i signing?" And she responded "ooh just sign that you got a Brazilian done" and i responded "ummmm i didnt get a brazilian done and ya need to get it together!" As i reschedule they were trying to figure out who was who and which one was next, etc etc After i complete my 2 other sessions i doubt ill come back. They were nice but too disorganize for me.

    The cart where the dirty tubing was placed back on the cart to be used for the next client.

    AVOID THIS "SPA" AT ALL COSTS! Luba was the tech that performed the procedure. Long story short, this place REUSES the same tubing on each client. The same tubing that has feces. I went for a colon hydrotherapy session at Downtown City Spa 2 months ago located on 139 Fulton in Manhattan. After this procedure I asked the technician where she put the tubing from my procedure. She repeatedly told me she put it in the garbage can. Both her and I looked in garbage and it was not in there. There were 4 people before me meaning there should have been 4 tubes in garbage. The tech repeatedly lied and became defensive about putting the tubing in the garbage can, making up new excuses and lies each time. Out of the 2 garbage cans in the room there was absolutely no tubes in any garbage. I found my tubing, still wet and coiled up in the Same packaging. The package was placed back on the shelf and not in the garbage. The manager stated to me, "It's a groupon, you expect too much." She also stated that the tubing is very expensive for them. I called DOH and the police. Before the police arrived, they took the reused tubing and put it in the garbage can under the sink in their break room.

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    10 months ago

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    3 years ago

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    2 years ago

    Appointment scheduled,no one available at facility. Phone just ring no level of professionalism

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    6 years ago

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    Lana c.

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    9 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    This place is a hot mess. Do not get lashes permed here. No results--used old chemicals...waste of time!

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    7 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    12 years ago

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    7 years ago

    Amazing caring staff who took time to understand my needs. LANA AND NANA are the best!!! Always will come back

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    Page 1 of 4

    Ask the Community - Downtown City Spa

    Review Highlights - Downtown City Spa

    Scheduling an appointment is hard because of the salon but it's totally worth it to get in with Nana!

    Mentioned in 17 reviews

    Read more highlights

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    Bared Monkey has literally everything you'd hope for in a laser center but wouldn't dream of…read morefinding in just one place. Such as... * Text communication for appointments (perfect for us busy folks who can't get on the phone!) * State of the art machines (crucial for those of us with darker skin who need to be mindful). * Extremely well organized staff who keep everything humming perfectly, including the punctuality of appts. * Amazing technicians who not only know what they're doing but are kind and thoughtful and who are efficient but never rushed. (A huge shout out to Julia--she is like soothing balm to my soul and I always leave feeling more relaxed than when I came in despite the lasers lol) * And most importantly, IT WORKS. Whatever sessions you sign up for, I guarantee you see the results. * Oh and second most importantly, it is AFFORDABLE. Start with a Groupon and grow to buying packages directly from them with the specials they regularly offer! It's like the pricing of a place that you don't expect to be the spa-like environment that it is! I know I'm just piling on the great reviews here, but quite frankly, they've earned them!

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    4.3(188 reviews)
    0.4 miTriBeCa
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    19 years in business
    Certified professionals

    Today was the first time visiting this location and I just know this will be where I will be doing…read moremy remaining sessions. The place itself seems identical to the Williamsburg location but I like this one better. The receptionist was very friendly and helped me to schedule all of my appointments on the same date so I'm not coming to Laser Away a million times like I work here lol (not sure why they were scattered out to begin with) She also informed me of the update where we can be in the sun before/ after laser. I was concerned how was I going to be outside this summer with 8 treatments remaining. Glad it won't be an issue now. The woman who did my laser (I wish I would have gotten her name) was very informative and made me feel comfortable. This was my second session so I'm still pretty new. I added on a new service, my upper lip (because why be hairless everywhere else and still have a mustache?!) and the woman walked me through what it would feel like and even did a test on my neck before we began- I appreciated that. She was thorough and took her time making sure to get every spot. I already booked my next appointment and I can't wait to come back! I've seen amazing results after the first session so I can't wait to see if any hair grows back now.

    Laseraway representatives are attentive and friendly when they want you to sign up for sessions for…read moreany of their services. However, when you have a complaint, no representative has an answer. I called three times to get an explanation of my services and a charge, and no one returned my calls. Instead, they emailed me, not giving enough information, and I decided not to follow up because I didn't want to get stressed with them and jeopardize my health condition. First, this is how it works with Laseraway. You must take a PatientFi loan if you can't pay the full amount. They don't tell you the interest on the loan. My interest on the loan is $625.38. The total price of my Brazilian armpit six sessions for both legs is $ 3,842.5, and your Cuchi will not be bold after completing your sessions; You will need to shape it. I understand that getting a laser treatment is a REDUCTION of your pupil's hair. To conclude, they're costly, have no follow-up, and don't embrace diversity. I don't recommend it at all. By the way, it's painful; don't you ever think you will feel a pinch as it is advertised on social media. Your cuchi gets red and swollen after the session, so think about it first.

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    Waited weeks for a consult that could've been a phone call. I listed the medications I take at the…read moretime I booked my consult, however they waited until I came in to check if any were photosensitive. One is, so I can't even book until I provide a doctor's note. I could've done that weeks ago, and I would've just bought a 50% off package with the holiday deals and booked my first session if I didn't need to first come in for a 3 minute consult. The front desk staff was nice (though I have no clue what their names were because no one introduced themselves) and I was seen on time, so two stars for that, but three stars off for wasting my time. I've been preparing for weeks to begin laser treatments - no waxing, no sun, only shaving, etc., and now I'm unsure whether I should bother going back or find a different provider. UPDATE: Following my consultation, I received an email soliciting my feedback. I provided it and expressed that I had a poor experience during my consultation but remained interested in purchasing a package and working with a different specialist. No one acknowledged or responded. It now seems I'll be purchasing services elsewhere since Laser Spa doesn't care enough to earn my business with a simple response to an email. The location really is convenient and I prepared for many weeks for the treatments, so this is highly disappointing.

    I've been coming to this place for many years and cannot recommended them enough. The staff here is…read moreextremely courteous and helpful. I've had many different technicians over the years, some better than others but all of them are professional when doing the treatments. The front desk staff in particular provides great customer service and are very easy to contact when I need to schedule or reschedule an appointment. I've had laser on most of my body and now I only need to go every couple of months for maintenance since some areas do grow back due to hormones. They use Cynosure laser and this has been very effictive for my skin. Getting laser was the best investment since I really don't ever have to worry about shaving anymore. They always have different promotions available so the prices are reasonable. I highly recommend this place if you're interested in laser hair removal.

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    I was super hesitant about laser hair removal. I was thinking about it for years and kept putting…read moreit off until one day I thought why am I basically throwing money in the trash getting waxed regularly and the hair just grows right back. My sister did laser at Satori on the upper east side and had great results so I pulled the trigger and went with a 6 pack for Brazilian and underarms. BEST DECISION IVE EVER MADE. I'm a mom to a toddler and a doctor (still training so no life) and I have no time for anything and I've only done 3 sessions so far and barely have to shave. Life changing, I love it so much. I am also now about to start lower legs and at this rate will probably end up lasering my whole body. It's the best, highly recommend. Mia is the one who does my lasering and did my initial consultation and she's amazing. She tells it like it is, what to expect and is so calm and professional. She really takes her time and is precise. Also the staff in general are very nice and professional and really work with you and your schedule etc. I feel like actually finding a place with good customer service is becoming more rare these days in New York. This location is excellent.

    Love Samantha! She's incredibly attentive, patient, and caring. She made me feel comfortable…read morethroughout my laser treatment and explained everything clearly. Highly recommend her!

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    I had the most amazing experience at Bared monkey When I…read morecame in they checked me in super fast and walk me to a nice office where Vivi explained the procedure and I even got an extra service because how amazing she was lol! The vibe and ambiance is very clean and tranquil, which makes the experience soothing! Ps: I got a groupon for the LIC location!

    I went to their KTown location a couple of years ago so I was excited to see they opened a new…read morelocation in LIC! I got my underarms done a couple of years ago and had positive results, so I knew I was in good hands. The space is super clean and quiet - since this is a new location, they have limited hours while they are ramping up. Check in is really easy - you just check in via an iPad and they'll call you back when they set up the room. The appointment itself is also very fast - I'm done in literally less than 5 minutes (time varies depending on the area you are getting done). I believe they upgraded their equipment so their laser treatment doesn't hurt at all! There's a mild warm feeling from the laser, but I felt no discomfort or pain during the procedure. Kiki was also very kind and made sure I was comfortable the whole time. They run Groupon deals pretty often so it's well worth the cost (especially since the results seem to last even after your last session). You can only use a Groupon offer once a year, but their normal prices are pretty affordable for the city.

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