I have been a client at Studio 718 for many years. It is a very professional salon with a genuine…read morepersonal focus on each client. All of the stylists attend frequent Redken workshops and use the most up to date products and techniques. It has a friendly atmosphere and the shampoos and head massages are the best! My stylist, Jenna, is simply fabulous! She is an expert with cuts, color and highlights. She really listens and has great ideas to overcome any hair issues that I bring up! I would highly recommend Studio 718 and especially Jenna

I went in to get a gel nail repaired after calling 3 salons in the area who wouldn't take me. They…read moretook me right away & did an excellent job! Matched me as perfectly as they could. While I was there, I was able to book a facial for 2 days later on a Saturday. Melissa was an angel. Her touch was fluid & gentle & warm. I've had facials in San Francisco & Las Vegas before , but she raised the bar on those. She truly has a gift & I highly recommend her. I'm from California, but if I lived here, I'd be in here every month.

Careful who you get to do gel nail fill. They assigned me to a new young man who must have just…read morestarted doing fingernails. Took him almost an hour for a fill and during the drilling and filing phase I was cut and bleeding on at least 4 of my 10 fingers. Needless to same very sore and swollen. Definitely needs more practice.

this place sucks. I booked an appointment for prom for 10:30 they rescheduled for 11:30 and ive…read morebeen waiting for almost over an hour

Had a really great cut and color here and very reasonably priced! Will definitely be back, thanks!read more

Can't say enough good things about this place and the talented stylists who work here. Extremely…read moreknowledgeable and honest about the services they provide. These women are true artists and know what they are doing without hesitation. The quality of the products they use is exceptional as is their guidance on how to properly maintain your hair after whatever service you receive. They are genius with color correction, which I have personally witnessed many times while in the salon. Atmosphere is eclectic, very chill welcoming vibe. Infinite stars!

Grace is an amazing, creative and talented nail artist... She truly wants to take care of her…read morecustomers and their nails. Her space is cozy and perfect. She is a beautiful person inside and out.

I decided to treat myself to a mani and pedicure. The place I usually go was not open so I decided…read moreto try secret nails. On a positive side I haven't been there in like 17 years, since I got married. I walked in to see it was newly remodeled. I was greeted by a lady sitting in a chair, reading a magazine, who asked me what I wanted. I explained I wanted a full set and a pedicure. She sent me down to a gentleman for the pedi. And BLESS THAT MAN because I hadn't shaved my legs in a week but he was still polite and didn't speak to anyone in a different language, instead he went about doing his job. He did awesome! Now, the set. He sends me to the lady that greeted me, who seemed aggravated, like I was bothering her. I asked for acrylic but she insisted I got a gel coat because it was shiny (well a top coat of clear makes anything shiny ) so I figured, you know, it will last longer, ok. Then I ask for almond shaped.. She says okay but long, because long is pretty. I said no, short because, that's what I wanted and I've never had a full set here before. She filed away part of the skin on my ring finger, the nails have waves in them and a few are about a week away from the cuticle already. She completely stopped for about five minutes because someone came in (relative or such, had it been a customer, it wouldn't have been an issue) and started looking throughout the salon for something. Came back finished up. Now, another MAJOR issue I have with this place is, before the polish, instead of just dusting your hands of the debris off, why are they not sending you to wash your hands? I've NEVER been to a place that just brushed the dust half off and then polished... Until now. Moving on, she asked if I wanted a design and by that time I was so frustrated I just said throw something on there, leaving me with a pretty (but pink..eww) flower. So, I will not return to get my fills, perhaps for a pedi but definitely not fills and I'm giving them three stars because the pedi dude was awesome.

R..U..N ..The man is very rued and made me feel like I was a bother to him because he had to do his…read morejob .I went for a mommy daughter date and it was a horrible experience .He smudged my nail and said he was gonna charge me 25$ to fix which they already look like Lego blocks on my fingers ..There files and machines r out dated and run down and he cut my fingers in. A few spots ..The absolute worse place I ever been too .!!!Next call to the Better Business Bureau !!!!!!

Overall a good experience with a couple of minor issues…read more One, I got here at 2:15 on a weekday. There was only one person getting a manicure and the salon was quiet. Guy at front grabs the gel color swatches and hands to me then directs me to a pedicure chair in the back. I have never been here before so the process was new. A cute older lady was setting up the chair for me and did most of the pedicure treatment. She didn't seem to speak much English but pointed to the pedicure price menu. She also showed me the volcano pedi menu hoo wee that would be a real treat for a special occasion but too rich for my blood. I had gel that needed to be removed and I get it that it is a bit time consuming. But daaaang the pedicure and mani took FOREVER. I appreciate a nail place taking time to have attention to detail and not rushing but this was a very long mani pedi. When the polish was removed the guy from the front took over. He smelled so strongly of cigarette smoke it was a bit of a turnoff. He did however make sure I was happy with the selection of gel color and explained that the confetti gel was clear. And that I might want a solid color under it so I chose white. It was a good choice and I am very happy with the gel color. He also shaped my fingernails very nicely. The color was applied very carefully and I have had a lot of compliments. What wasn't that great in the visit besides the long a$$ time was he cut me a few times with a very sharp tool. Near the end of the pedi he pressed down on the cut with a towel and said he has cut me and will put medicine on it. He put some white cream on the cut. The lady had also nicked me, which was disappointing. The other not so great thing was at the end when I was paying. I gave the guy a cash tip and paid for the service on a card. I was getting my keys out to leave and the guy asked if I wanted him to split the tip with the lady? What? Is that a passive aggressive way to say I needed to give another tip to the lady as well? It was a bit rude and a turnoff. Overall the gel was very nice but such a long time to get done especially when I was the only customer there most of the time.

Background for understanding: I get pedicures every month…read moreand have been to various salons. I can say this was by far the WORST experience I have ever had. I have chronic ingrown toenails, and like to get them removed with a pedicure. I go every month as to stay on top of them. This is the first time I have been to this salon, but will not returning. First Impressions: I went in with gel on my toes already from my last service, so the lady had to scrape it off. That's not unusual and have had it done before by other artists. However this lady roughly scraped the gel off as she squeezed the hell out of my toes. It hurt so much I cried twice. She wasn't empathetic in the slightest. Besides that the lady was on her phone the entire time and was generally rough with her movements. For example, she ripped off the toe hugger things at the end and said "We are done now. I'll check you out at the front". It was the tone and just everything else that made it a terrible experience. Service: I got the "CALLUS TREATMENT SUGAR SCRUB PEDICURE". I got this treatment to specifically target my heels. They were by no means super cracked, I just wanted softer feet. Tell me how I ended up still leaving with dry feet and rough heels. I also have excess skin around my cuticles that should have been taken care of. I should of just got the basic pedicure so I could have paid less. PROS: Atmosphere - Nice comfortable chairs, clean salon, tvs Conclusion: Overall the salon was clean and has potential to be a really good spot. I think this lady just sucked at her job. I don't like being a Karen and don't leave bad reviews if I don't like something. However this was so bad I don't want anyone to experience what I did.

A lot of gel and dipping powder colors for you to pick .Great service. Good price.Clean, Friendlyread more

I came to this nail place because one of my nails broke I live in chicago, they were so so rude,…read morethe lady was just yanking my hands and I'm telling her what shape I wanted and she's like oh it's supposed to be square and I told her no I want it rounded so she was very rude and didn't talk to me through the whole time I was there she didn't even want to make eye contact, if you don't like working with the public you shouldn't be there, she was like banging stuff on the counter, then she asked me if I had picked out the color they didn't even give me a chance to pick out the color I had to hold myself back from telling off, do not come to this place they are terrible. And I did not leave her a tip that's what she gets

First time here in Ottawa. I had a standard Pedicure done and was beautiful. Service was very good…read moreNice people

Where to begin! Lots of color options, excellent customer service, treat you like family. Welcoming…read moreenvironment thats neat and clean! Have been using this salon for 17 years, and they just keep improving! Always greeted with a positive attitude and warm smile! Their pedicures are refreshing! Don't miss out on those! ​

The young guy who did my pedicure was amazing!…read more I should have gotten the name of the young girl who did my nails because it was the worse service I've ever had here! Never going back. She made me BLEED not once but twice. One nail broke the day after going. While she did my nails, she talked and used her phone so often that it took twice as long to get my manicure acrylic set done. Terrible service but I still tipped well.

My girlfriend and I come here for pedicures and they do a wonderful job, always leave with…read moresatifaction! Would highly recommend this place.