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    Downs Pro Cleaning

    5.0 (21 reviews)
    Open 8:00 am - 7:00 pm
    Updated 3 months ago

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    Thank you for the shoe covers Robert! :)
    Esmeralda R.

    Robert and Ruby are legit! I am seriously impressed from start to finish. Setting an appointment was quick and easy with Ruby; she was so sweet and knowledgeable. The price was totally affordable and they didn't try to upsell me like all the other guys I got quotes from. As soon as Robert got here, he walked me through what he was going to do which was nice. The service was quick but efficient and he did a great job! The cherry on top was the fact he left us with disposable shoe covers to enter and exit the room while it's wet. They are honest people who work with integrity and they've won a loyal client for sure. Give them a chance, you WONT regret it!

    Before: stairs and living room

    Super impressed! Rob showed up on time, was super friendly and informative, and made my carpets look brand new. He even got out stains I thought were permanent. Fast service, fair pricing, no-hassle--highly recommend!

    Post service, spotless, grout cleaned and sealed! No residue left behind

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    5 months ago

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    Robert D.

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    8 days ago

    We had our carpets cleaned again. He did an excellent job especially during the heat wave. Thanks for doing a job well done!

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    Robert D.

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    1 year ago

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    Robert D.

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    2 months ago

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    Robert D.

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    9 months ago

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    Robert D.

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    7 months ago

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    Robert D.

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    11 months ago

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    Robert D.

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    1 year ago

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    Robert D.

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    1 year ago

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    Robert D.

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    1 year ago

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    Robert D.

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    4 months ago

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    Robert D.

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    1 year ago

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    10 months ago

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    10 months ago

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    Robert D.

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    1 year ago

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    10 months ago

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    Robert D.

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    10 months ago

    Robert did a great job!! Super friendly and fair price. Super thrilled with the outcome. Quick, easy and great work

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    10 months ago

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    1 year ago

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    1 year ago

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    Review Highlights - Downs Pro Cleaning

    Robert responded quickly, arrived on time, and did an excellent job at a very competitive rate.

    Mentioned in 14 reviews

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    Tile Elements

    Tile Elements

    4.8
    (80 reviews)

    The staff is awesome and provides exceptional service. Showroom is beautiful and organized…read more A big shout out to George who helped contact the vendor for us regarding an exchange for shower glass tiles. The outcome was positive and we are very happy. We highly recommend Tile Elements. They have many selections of tiles etc. Thank you again George for all your help. You are the best as always Warmest regards Jenny and Eddie

    My review for this place is twofold…read more The showroom is beautiful, with a great selection to choose from. Our experience with Polina was excellent, she was friendly, kind, and very helpful in guiding us through our tile selection. Where things fell short was communication and delivery...especially disappointing as this was our first time shopping here. When we placed our order, we specifically asked if the product was in stock and were told that it was. After we paid and left, we received a call saying the product was actually not in stock and would take about a week. Frustrating, but what made it worse was the response we got when we followed up. We spoke with Glenn and explained that had we known, we might have gone elsewhere. His response was essentially that we were free to do so. Having worked in customer service for over 10 years, I found that surprising and disappointing...there was no effort to retain our business or make things right. We decided to continue with the order since we had already paid. Fast forward about two weeks, and we hadn't received any updates. I called to check in and was told the shipment was still in transit and might arrive by the end of the day. I asked to speak with a manager, and Glenn called me back. To his credit, he acknowledged the earlier interaction and apologized for the delay, but there was still a lack of proactive communication or effort to improve the experience...especially considering we had already, made multiple trips for payment and a partial pickup. Ironically, I received a call just before closing that the rest of the shipment had arrived and would be ready for pickup the next day...but only after I had reached out first. I would still recommend this place for the showroom, selection, and the help we received from Polina. Just be aware that the follow-through and communication may not match that initial experience.

    Downs Pro Cleaning - carpet_cleaning - Updated August 2026

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