If I could give a zero star I would.The former secretary at the children's pediatrician's office was a nightmare to deal with. She was extremely rude in her communication. She was not will to work with child's guardian unless their names were specifically listed for appointments. She insisted that I needed the minor's parents to be physically present to provide consent. However, the last time the patient's mother was out of state, they were able to fax her the necessary document for consent and signature. This situation is absolutely absurd compared to the previous experience. read more

Dr. Dettore is an excellent pediatrician. However, his front desk and back office staff are extremely rude. On one occasion my ex was about 10 minutes late, and they refused to see him. They have no issue making a patient wait for more than 10 minutes. Now, I get this pleasant no show letter in the mail, about an appointment I never made. On top of that, the sent a no show policy agreement that was not even signed by me. See the attached photo. I don't need to be treated like a disobedient child. read more

Downriver Pediatric Associates - Pediatricians Near Me - Brownstown, Michigan

I have been taking my child to Downriver Pediatrics since she was born. I work in family practice, so I know the ins and outs of how offices operate. I have never had any issues with the staff. They have been nothing, but kind, helpful and very sweet to my child. Dr. Dettore and Dr. Wylie are phenomenal physicians AND people. There may be a bit of a wait, but both doctors spend quality time listening and do not rush you out the door. There is a no show policy, but isn't there one everywhere? Be respectful of other's time and you shouldn't have any issues. As far as I can tell, this office does NOT double book. I've never had a problem getting my child in for a sick visit on the same day. These doctors are wonderful and I have full faith in them. I would recommend them to anyone looking for a pediatric medical home. read more

I don't know what the other reviewers are talking about with this practice. I have been taking my son here for the past 2 years and have had a great experience. I've never experienced rudeness from the front office staff and Dr. Wylie and Dr. Dettore are both amazing physicians that take the time to answer questions. No one has ever pressured me to vaccinate and leave the choice up to me. The nurses are all really nice and do the shots super easy and quick. My son didn't even realize he got a shot til it was over and didn't even cry. My son loves Dr. Wylie. Everyone has been super nice here and I will continue to take my son here as long as we are living downriver. read more

Downriver Pediatrics is liars and unprofessional. The doctors need to get rid of their front office staff. I just received a break up note that states are relationship will end in 30 days. That they can see my children for sick visits. That is hilarious since you couldn't be bothered to see my child that day! I needed you the most because I was late, called twice with updates and showed up. I guess they did not understand that I FIRED them that day and found a new pediatrician the same day that felt and understood my urgency, who immediately saw my child without us having an appt or waiting a day to get in and without paper work and that can treat the urgent health need of my child! Don't go to DownRiver Pediatrics!! read more

Best pediatrics office down river HANDS DOWN!!! all the docs are amazing, the staff has always been friendly and helpful, going above and beyond for my family. we never have a problem getting an appointment the same day, maybe not the time I want but always same day. anytime I call with a question I am always able to speak to someone I never have to leave a message. i highly recommended this doctor office read more

This place is the best. They came to the hospital when my baby girl was in the NICU. They were so detailed in explaining everything. They checked in on me and my twins, were kind, caring, gentle. They are amazing every time we come in! Love this office!!!! read more

My NP who I absolutely LOVE, just joined this doctor's office so I wanted to make them my pediatrician. When I called to get established, I was told that they discriminate against parents free choice of vaccination. They are NOT accepting new patient UNLESS they vaccinate! I was told that this is the doctor's choice. HOW RIDICULOUS!!!!!!!!!!!!!! My kids are mostly vaccinated but we chose to stop about 2/3 yrs ago after a scare. But, whether I vaccinate or not should be my decision so I'm deciding to choose a different doctor and NOT give this DISCRIMINATING office my business. I WILL NOT be recommending them either. I guess I will have to do without my favorite doc :( read more

This pediatric office is incredibly unprofessional and the staff is very rude. Every time my son got sick and I took him there, they would say it's a virus, its a virus always the same thing. One time my husband took him in because he had sores around his mouth and a high fever. They said it was a virus that was going around, it would clear up in a couple days. Later that night when I got home I noticed he had blisters on his hands and feet. 2 minutes on WebMD confirmed he had hand, foot and mouth. Had the doctor actually done their job and asked more questions or actually examined him they would have seen what he actually had instead of giving their generic its a virus speech. The straw that broke the camels back was 3 weeks ago when my son was having Diarrhea and a fever for 5 days straight. Of course this started on a friday and lasted all weekend. I was finally able to get him in Tuesday when they gave me " its a virus." speech again. Told me if his diarrhea did not stop by Friday to bring him back. By Thursday he had blisters on his butt that were the size of quarters, I called the office at 3:30pm pleading for them to see him early or see if there was anything they could do. Nope had to call back Friday to bring him back in. After I brought him back in and pleaded with the Doctor she told me it was probably just Rotovirus and it can last up to 3 weeks. I demanded she do more. She finally took a stool sample and said we might hear something on Monday. Monday rolls around and I get a voicemail that my son has Clostridium Difficile. A very dangerous and contagious bacterial infection!!! It was completely downplayed, she said she would prescribe a prescription and that was it. After I listened to the voicemail and did a little research I called the office back to find out why this took so long to catch and treat. The original doctor would not return or answer my call she had one of the other doctors talk to me and he made it seem like we were in the wrong here and that my son was dirty and unhygienic. Made me feel like a bad mom and gave me virtually no information about what to do or how to get rid of it other then take this prescription which I quote " it's really bitter and it will probably make him throw up." I spent hours researching online how it is contracted how to get ride of it, what other alternative treatments were out there. I feel like it is a doctors responsibility to try to explain and give you as much information as they can when it comes to deadly bacterial infections. At the rate they were going WedMD and I had diagnosed more cases then them. What really was the icing on the cake was when I tried to take in a stool sample to get tested by the lab that was across the hall. This was my third sample I was dropping off and there was 7 people in line ahead of me. I had to be in class within 30 minutes so I asked the doctors office if they could just drop it off to the lab for me, since they took the first stool sample over there originally. They looked at me like I was crazy and said no we don't do that. I told them that the original doctor that saw my son took a stool sample in the office and took it over to the lab. They said that doctor was not in that day and they did not know how to do that. At this point I have 15 minutes until I am suppose to be in class so I demanded to speak to one of the doctors there. He came out and said they would take it over and see what they could do. After class I called back to make sure the sample made it's way over to the lab. I was put on hold for 9 minutes!!! Finally someone anwered the phone and said the sample was taken over there but they were not sure if the lab would accept it from them. I told the girl I do not see why not one of the doctors there took the original one over. She said " I KNOW YOU TOLD ME 5 TIMES THIS MORNING." right there was what sealed it for me. The fact that she lied right to my face and stated I told her 5 times was how many times I told her that. When in fact I told them twice, once to the medical staff and then again when the doctor came out of the office to talk to me. Not only was this a blatant lie she was incredibly rude and unhelpful from the beginning. Parents should not have to demand their kids get the best treatment. Parents should not have to do all the legwork when it comes to diagnosing and treating their children. This has been the single worst experience of my life and all made worse by my child having a dangerous bacterial infection!!! I immediately found a new pediatrician that day for my kids. I went straight into the office paid the $40 fee to have my kids records released and I cannot wait unit the 2 weeks are up and I can pick my kids records up and never have to step foot into that place again. Sorry this is so long I just felt you deserved to hear all the facts. I urge any parents that are looking into a pediatrician do your research and do not take your kids here, they deserve the best care possible read more