What a Lovely place! Temperature controlled pool. Plenty of windows. Really great instructors…read moreAND they have Aqua Pole Classes!

Great school! My son loves it here! The teachers are very kind and work with the child…read moreintentionally.

Director is unresponsive and doesn't care about our experience. She was responsive initially when I…read morefirst was inquiring about lessons, then once I was a paying customer would not respond to emails or phone calls. she is rarely at the desk to talk to in person. Tried to cancel, no response. Was charged another month and tried to contact again, no response. Had to stalk her at next class to talk in person, and she refused a refund and didn't care about my concerns. emailed again inquiring about not being given the first responder discount I was supposed to get that month, no response. just so unprofessional and rude. Instructors change frequently which is not comfortable for small Kids. The instructors are children themselves and some dont Seem comfortable working With kids. The director is usually hiding in her office with the door closed leaving young new instructors struggling. I do not recommend.

A clean, friendly, inviting place to have your children learn to swim. The staff is always very…read morekind and patient, and I feel they do a great job training their staff to work beginning swimmers. Plenty of space for parents to hang out and watch, amble room to clean, dry and dress kids. My youngest loves it here and it's been fantastic to see her progress as a swimmer and to watch her confidence grow.

We loved our swim coach - Delisa but are not a fan of the administration at this location. We…read morereceived mixed messages regarding when make up tokens could be used. If you miss a class you receive a make up token but you can't actually use that on the day of your enrolled class, it has to be another day. So you will basically be charged for every class at the beginning of each month, regardless of how many make up tokens you have - which doesn't really make sense to me. Instead of problem solving the person I spoke to on the phone talked over me and just unenrolled my toddler from the class. She said we will be switched to "a pay as you go" instead. A few minutes after the call I checked my account and all the make up tokens were gone because she used those as credit for the month. I didn't even get the chance to verify how many make up tokens I had left. We have a pool at home and loved these classes to teach my son the skills needed to swim. My plan was to keep my son enrolled because he just started really enjoying the lessons but we will just carry on with the lessons learn from his swim coach Delisa.

We are currently sending our son here for lessons. He's been doing great and these are his first…read morelessons ever. Sweetest staff and they give progress updates during lessons sometimes. Great faculty and facilities and it's clean.

Our two kids just had their first swim lesson at Big Blue and had a great experience! The facility…read moreis gorgeous with an awesome heated pool and pool room. The staff was very friendly and knowledgeable. My kids worked with two different swim coaches who were quickly able to determine what skills my kids had already mastered and hone in on which skills they are ready to start working on. I was very impressed with the fact that they were in the pool for the full 30 minutes of their lesson, unlike other swim schools we've been to in the past. I'm beyond thrilled that this new business has opened in our area!

Goldfish swim is my son's new favorite place. Brand new and beautiful done in expert kid friendly…read moredecor. The enrollment process can be done completely online. A short questionnaire will guide you to a class consistent child's level of competency. I'm really happy to have them close by- the other pools I was looking at prior to their opening just weren't "it." The staff is extremely helpful and attentive. Look no further if you're in the market for swim lessons!

Surprised at how fairly clean this place was. They are very persistent and quick when you sign up…read more Signed up for the "free" lessons up to 7 months old; with just paying the $25 membership fee. That is a good deal if you go every week, for sure. A lesson is usually $33 which is crazy expensive. Had to dock a star because they definitely dock 3 minutes from your 30min lesson. Assuming it's to give time for the transition between classes, but that comes at a cost for the paying customers. I know it's only 3 minutes, but a 30min class is already so short. Wish there were more dryers because there's always a line for it.

We have both of our children enrolled (5 and 3). Our five year old is in private classes and our 3…read moreyear old is in a group class. The kids are making incredible progress in the pool. They have a wonderful time and look forward to each lesson. I can't recommend this safe, friendly and knowledgeable school enough. Our daughter's private instructor, John is just incredible. First, she has the same instructor each lesson. He has formed such a bond with her. She trusts him and really has a wonderful smile on her face the whole time (even after coughing a little from the water). Her confidence and skills are growing day by day. The group classes are also stellar. Don't be turned off by the "group" part. The ratio is kept down to 3 to 1 and each kid gets plenty of solo instruction. They are given appropriate breaks and then it back out with an instructor to learn more. Our son has a warm smile on his face the entire time. His skills have grown leaps and bounds. If you're looking for classes for your kids this school is definitely worth taking a look at. At first we thought it was a little expensive (and compared with schools like 'The Connection" it is, but the results are completely worth it. They run a safe, friendly and fun school all while being focused on developing real skills.

The best aquatic place for kids! My kids are 2.5 and 3.4 years old. We took them to different…read moreswim lessons in other places but they have made the most progress in this one. The instructors are amazing and they take away their fears immediately! We love it. Thank you guys!!

I am on the junior 1 swim group and it is really good. All of the coaches are super nice. The sets…read moreare well matched to the specific swimmers swimming ability.

USA Swimming affiliated club team. Offers multiple levels of age group swimming, a dedicated…read moremasters swim team, a development program, as well as Saturday morning group swim lessons. There are two main seasons for swimming here: Fall/Winter (runs September to March) and then Spring/Summer (April to July).

This is a great place to get swim lesssons in summer for kids and adults. The swimming pools are…read morehuge and maintained well. The changing rooms too. If you are waiting for kids inside the swimming area, it's super hot. The parking lots are plenty and you can find some parking. The parking lot could get busier on sports or event days at university. The quality of the lessons is great.

Speaking as a lifelong West Chester resident. I've been a member of the YMCA of Greater Brandywine…read morefor some time, primarily using the West Chester location on Airport Road. While I appreciate the facilities and the overall mission of the Y, I am increasingly frustrated with the inconsistent and arbitrary enforcement of rules in the Wellness Center, which has significantly impacted my experience. The posted Wellness Center Rules clearly state under "Personal Belongings: Please store bags and items in lockers." Recently, however, this guideline has been strictly enforced as a outright ban on gym bags on the floor, with staff citing "safety reasons" (potential tripping hazards). Yet many other rules on the same sign--such as re-racking weights and avoiding dropping them, limiting cardio machine use to 30 minutes during busy times, using headphones for music/videos, and wiping down equipment--are routinely ignored. Unracked weights, dropped barbells, and cluttered equipment create far greater safety risks than a responsibly placed gym bag, but these violations go unaddressed, even during peak hours. Even more concerning is the allowance of independent, non-YMCA-affiliated CrossFit sessions on the wellness floor. This is not a dedicated CrossFit facility, and these high-intensity group workouts frequently involve heavy lifts and dynamic movements that result in dropped weights (directly violating the posted "avoid dropping" rule) and take up large areas of shared space, increasing risks for other members. CrossFit carries well-documented higher injury potential compared to standard individual workouts, yet it appears to be permitted without oversight. This double standard suggests favoritism or other priorities over consistent safety and fairness for all members. Regular gym-goers like myself rely on a gym bag for practical reasons: it keeps essentials organized (clean clothes, towels, water bottles, recovery tools), maintains hygiene by separating sweaty gear, and supports efficient routines for busy schedules. Some members even carry emergency medical items--inhalers, EpiPens, or glucose monitors--for conditions like asthma or diabetes, needing quick access during workouts. Unfortunately, these selective policies and lack of uniform enforcement reflect poorly on management. It feels as though member convenience, fairness, and actual safety take a backseat to arbitrary decisions. This is the primary reason I give the West Chester YMCA low referral ratings and hesitate to recommend it to others. I hope leadership will review these practices to ensure rules are applied consistently and the facility remains a truly positive, safe, and welcoming space for everyone--as the posted sign promises.

Patrons leave their personal belongings all over the gym floors, on equipment, etc. It's to the…read morepoint where I actually tripped over a backpack & said something to the attendant on duty & he said he would "look into it"?! I've voiced my complaint to management about this is a hazard & that's why there are lockers to use, but management brushed it off by saying "yeah, that's not good" but have done nothing about it. Cancelled my membership today because of this.

great pool. I have only 2 things that made this three stars…read more 1. The snack bar does not take cash anymore, which doesn't make sense because kids go there just with their cash to spend, and kids don't have cards or Apple Pay so they cannot get anything. 2. Pool bottom: the pool bottom is terrible; the floor makes your toes bleed and hurt, and the staff dont care about it.

We were here today for a birthday party for our 7 y o step-granddaughter. Very nice club with nice…read morepool. We were in the pavillion. They have a volleyball court, ping-pong tables, tetherball, swings for small kids. They have plenty of deck chair loungers. There is a small kiddie pool away from the main pool. Part of the main pool had an area for spring board dives and two lap lanes. There was a waterslide, and then a mushroom waterfall. Lifeguards were very attentive. There was a concession stand but we didn't check that out. They had all the typical things you see at a public pool. Nice changing rooms and plenty of parking. This is a club you pay a membership to. It's kind of tucked in away from main drag in Lititz. Our hosts could being their own food (pizzas) and birthday cake. Plenty of picnic tables. Was very clean and not run down.