Dr. Cooper is very gentle, kind, & a perfectionist with exceptional integrity! I couldn't have a…read morebetter surgeon for my breast reconstruction. He is a bit soft spoken, but always mindful of his patient's sensitivity with their reconstruction needs. I would say that most of his patients are breast cancer survivors who are trying to look as normal as possible. All of the staff members in the practice are very kind, welcoming, & always greet you with a smile. When you are going through the cancer diagnosis to the reconstruction process, it really does make a difference in a person's recovery to see other medical people smile & happy to see you. Dr. Cooper falls into that category.

My family (husband, daughter, son in law (a doctor) and I) has been going to Laurie Jacobson for…read moreyears and we feel she is the best!! She is professional, knowledgeable and has a wonderful, calming personality. Most of all, she is very competent. She has treated my husband's melanoma and is extremely thorough. She has called our home to check on him and given us her home phone, if we have any questions. We all highly recommend her!!

I had a little skin tag burned off the back of my leg and had a severe reaction. I had a huge…read moreblister the size of a quarter, and it gave me flu like symptoms. I called twice and left a message for someone on her team to call me back but no one did. I ended up going to urgent care to get treatment. Then I called again and still no one called back. I feel like I was severely neglected and wont be back.

I rarely leave negative reviews, but my experience at Eye Associates NW was disappointing from…read morestart to finish. The entire process felt like an assembly line. Impersonal and unprofessional from the very beginning. Check-in is done by a machine, not a human. I was put through a series of exams in stations - with no privacy - one of the stations was actually in the hallway. The young woman (tech?) who worked with me was sweet but wore a hoodie and had a computer covered with stickers. There was no explanation of what the testing stations were - just a "put your chin here". By the time I got to Dr Nash (who did none of the examining) I already felt uneasy. He sat across the room and didn't seem to hear why I had come in. There were some attempts at upsell of services I didn't need. At that point, my trust level was zero. If you're looking for thorough, patient-centered eye care, I'd recommend going elsewhere. Oh yeah, and they solicit Google reviews if you need further examples of unprofessionalism.

we were originally told the glasses would be ready in two weeks, but after hearing nothing, we…read morediscovered the order had never been placed. After they reordered, there were still no updates. When the glasses were "ready," the prescription was completely wrong--the reading distance was about 1.5 meters. They acknowledged the mistake and said they would replace the lenses within a week.Weeks passed again with no communication. I eventually left a message saying we either wanted the finished glasses or a refund. Only after that did they call to say the glasses were ready. But when we picked them up, the exact same problem was still there.A few days later, when we returned to the shop, the staff immediately told us they already knew the lenses had not been changed and that the problem would still be present. They admitted that the new lenses had arrived, but they never replaced them and gave us the same faulty lenses again. Instead of calling to let us know and apologize, they waited to see if we would notice the mistake. They should have informed us right away. Although we finally received the glasses after pushing repeatedly, the total delay, the multiple mistakes, and the complete lack of accountability made this the worst customer service experience I've had with an optical shop. If a business cannot fulfill a straightforward order or provide updates, the least they can do is communicate honestly or offer a refund.I cannot recommend this shop based on this experience

Great clinic. Friendly and professional So many great treatments offered and fun eventsread more

I will keep this short. Prepaid for a consultation visit. Waited 45 minutes past my appointment…read moretime to see Dr Lamel. I had two issues - Dr Lamel offered a solution to problem #1 that I chose not to pursue. Had her remove a skin lesion on my temple for which I was charged an extra fee. Total face-to-face time was no more than 5 minutes. Asked for the additional fee to be waived given the time I had to wait and my prepayment. It was denied. Afterward I looked at the yelp reviews and I see that the longer than acceptable wait times are not uncommon. If you come anyway, be sure to bring a book.

BEWARE.....Dr. Ludwig did my mommy makeover. I was not happy about my breast lift. I have implants…read morethat have a square ish shape to them. With extra skin on the sides. When I called they told me they would get better as they relax. They did not. They just kept telling me it's just part of the process. When I researched him they'r plenty of great reviews. I recently discovered that they have some reviews. He's really an ENT dr who learned how to do plastic surgery and was certified. They do not say this in their website. He may be a good ent surgeon. But plastic surgery is not his specialty. BEWARE!!!

Please save yourself some grief and have your surgery done elsewhere…read more Doctor Brakstad made a careless mistake on my surgery and caused me to be in the hospital for 2 months instead of a week for an ileostomy. When I was released he promised me I'd be put back together in 6-8 weeks. So at the 8 week mark, I called him and now he wants me to get a colonoscopy before I get put back together. So I had the colonoscopy April 1st and I call doctor Brakstad's office every week to try to schedule my final surgery and they say he's not here and that they'll take a message and get back to me. Well it's been 3 weeks and they haven't gotten back to me. Now I have to go through the hassle of finding somewhere else to put my intestines back together. I'm lucky I have such an understanding girlfriend.

I want to qualify my one star - I did not get a chance to actually learn whether or not Dr…read more Brakstad is a great surgeon. He was very pleasant when I met him. The horrible performance of his staff drove me to find someone else to perform my surgery. When making appointment, I told the person I spoke with they would need to get hold of archived records from my earlier breast cancer treatment. She said, no problem, they would arrange that. Arrived for first meeting/consultation with Dr. Brakstad - no records were on hand. Left that meeting (on a Friday) having been told that on Monday I would hear from the plastic surgeon he recommends, and that we would move forward with scheduling surgery for the following week. By Wednesday morning, having heard nothing, I call the plastic surgeon's office to see if I can move things along. They have never heard of me, and tell me next week is now booked up. She'll check with Brakstad's office and get back to me. By end of that day, still have heard nothing. From anyone. I guess it's time to go back to the drawing board and find someone else to remove the cancerous tumor from my breast. I sure do hope the two weeks I've wasted on this disorganized operation are not the window of time when cancer cells will have a chance to migrate to other parts of my body.

I have been a member of Group Health--now Kaiser Permanente--since 1957. Over those many years I…read morehave had the privilege of working with several outstanding primary care physicians, and the care I've received has consistently been excellent. When my longtime PCP left Kaiser several months ago, I wondered whether I would be able to find another doctor with the same level of dedication and mutual respect that I value in a physician-patient relationship. Today I met Dr. Martin Levine and came away very impressed. He is an exceptional listener and was fully present during our visit. His questions about my medical history and current health were thoughtful and specific rather than routine or generic. What impressed me most was the thoughtfulness of his clinical judgment--his questions clearly reflected a careful effort to understand the full picture of my health. His manner was relaxed, professional, and genuinely caring, and I left the appointment feeling confident that my health is in very capable hands. I feel fortunate to have found Dr. Levine and am very pleased to call him my primary care physician.

I took a bad fall at a bus stop when I tripped on a Lime bike that was laid out flat on the…read moresidewalk. I bruised and scraped my right knee, elbow and hand badly. Since I fractured the right kneecap two years ago in a previous fall, I wanted to get X-rays at Northgate. The appointing person told me that KP had recently banned walk-in X-rays and now required one have an in-person appointment with a doc to see if the patient is worthy of getting X-rays. The new rule is that walk-ins are banned from getting X-rays. A patient has to make an appointment to see a doctor BEFORE X-rays. This makes no sense at all. In the past, my doctor would order X-rays and meet with me later to discuss the results. This is totally backwards. KP also recently banned patients from being able to reply to a doctor's message on My Chart. KP keeps coming up with new ways to keep patients away from practioners, in order to increase revenue flowing to its obscenely-overpaid KP CEO, Gregory Adams. I like my doctors a lot but I don't like spending hours per week fighting with the mindless KP bureaucracy to get care. It's exhausting, particularly whe one is 75 and dealing with multiple health issues.