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    Downes Holly, DDS

    4.3 (12 reviews)
    Open 8:30 am - 5:30 pm

    Services - Downes Holly, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Downes Holly, DDS Photos

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    4 years ago

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    13 years ago

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    12 years ago

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    15 years ago

    I went to this dentist a number of years ago. I also had the hygienists in this office clean my teeth.

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    9 years ago

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    10 years ago

    Love this friendly and warm office. Staff is knowledgeable and professional. Holly is a great dentist and thorough.

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    10 years ago

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    Ask the Community - Downes Holly, DDS

    Review Highlights - Downes Holly, DDS

    Holly Downes is a great dentist and I recommend her and her office quite enthusiastically.

    Mentioned in 3 reviews

    Read more highlights

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    Marin Advanced Dental Care

    Marin Advanced Dental Care

    (92 reviews)

    I beg people. Please DO NOT GO HERE. They act like sales people. I'm writing this review so others…read moredon't experience what I did. I originally visited this office for a routine teeth cleaning, not for orthodontic treatment. During the visit, clear aligners were brought up, but the doctor did not clearly explain how long I would need to wear the aligners per day or what the full commitment would look like. Despite that, I was encouraged to move forward and ended up paying the full amount($6,187)the same day. After thinking it over, I realized this treatment did not fit my lifestyle and called the office next day to ask whether cancellation was possible. During that call, the front desk staff member told me that the aligner order had already been placed and that cancellation would be very difficult, which later turned out to be untrue. What concerned me most was that the front desk staff member -- who is not a doctor -- repeatedly tried to persuade me not to cancel for over five minutes, making statements such as: * that he personally wears aligners and drinks cocktails with no problem, and * that I probably don't need to wear the aligners exactly 20-22 hours a day. This was extremely concerning. A non-clinical staff member should not be giving medical advice or minimizing compliance requirements, especially for orthodontic treatment where wear time directly affects outcomes. It felt unsafe and inappropriate. After insisting that I only wanted to know whether cancellation was possible, I was later called back and told that the doctor had NOT placed the aligner order and the treatment plan had NOT been started, contradicting what I had been told earlier. Although they agreed to cancel, they withheld 10% of the total payment (over $600) as a "transaction/third-party fee," despite no aligners being ordered and no treatment having begun. No clear breakdown or documentation was provided. The combination of: * misleading information, * high-pressure sales tactics, * non-medical staff giving medical guidance, and * lack of transparency around fees made me lose trust in this office. Orthodontic treatment is a serious, long-term medical decision, and patients deserve accurate information and professional boundaries -- not sales pressure. I chose to discontinue care here and find a different provider.

    I am not sure why a normal cleaning would cost me an open balance of $89 while I already paid $49…read moreand insurance reimbursed $637 and I told them I did not have the fluoride but they still charged me anyway.

    Downes Holly, DDS - generaldentistry - Updated May 2026

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