Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

I'm happy to be able to update this review on Groundworks! The GM came out personally to look at…read morethe job and said he would correct all the issues created by his crew. Guess what he kept his word! Mostly everything was fixed back to its condition before they came out. Now with all the recent snow and all the melting thats taking place, my basement would have been a literal disaster. But its not, its super dry and smells great and is airtight. I'm so thankful I called them when I did and that the work was completed in time for the snow fall. I 'm also super thankful to the GM for being thoughtful and following thru on his commitment to provide a superb service along with great customer service.

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

Fantastic experience with hydrotech from start to finish they were very knowledgeable about there…read morework and carried it out to an exceptional standard will happily use again if needed my chimney looks great now!!!

From the owner: At Hydrotech Waterproofing & Masonry We provide an Outstanding quality of Service and workmanship …read more With over 30 Years experience in the industry our main priority is our customers. We thrive to make our customers satisfied. Out reputation matters We cover all of Massachusetts.. We provide a wide range of services. Foundation Repairs , Rebuild , Waterproofing. French Drainage, Step Repairs, Rebuild, Side Walks Tuck Pointing , Stucco Repairs and New stucco. Brick Repair , Waterproofing, New walls , Retaining walls , Roof Repairs , New Roofs , Shingles , Chimney Inspections , Repairs , Rebuilds , Crowns , Contacts For your Free Estimate Fully Licensed , Insured & Bonded . Hydrotech Waterproofing & Masonry

This company "fixed" my sump pump a few years back, it cost me thousands and it broke! I noticed on…read moretheir website they referred to me as a "he" instead of a she. They also took credit for a drain that was installed in 1978, when in reality they broke my drain and had to fix it! Referred to my house as "old" when the house was completely remodeled.

Great job.Great communication. Always got communications about what the next step was from…read more Christina and Robin. Crawlspace looks new.

great team waterproofed my basement very glad to be using these guys thanks…read more Bostons best contractor

From the owner: All types of masonry works completed .Waterproofing and…read moresealing .damp and mould .basement works .drainage issues .chimney replacement removals and repairs .steps and walks .foundation work .all jobs undertaken none to small Call or email us today for your free inspection and estimate Fully insured and reliable team With over 20 years in service

Curt and his team were wonderful to work with…read more He provided daily updates with photos and made the process of putting in a french drain incredibly efficient. During our initial meeting, Curt provided recommendations that will help us tremendously when we fully finish our basement. We hired him on the spot and are very happy with his work.

Quality value and professional all in one!! Great waterproofing company located in Hanover…read moreservicing Boston and south shore and western mass

nobody answers the phone or returns calls. I called twice leaving a brief job description:…read morerepointing of two 8" x 12" x 30" brick columns. After waiting a week I called again and got a machine saying "...cannot accept calls at this time." Same result midday and late afternoon.

From the owner: Unity masonry is a team of masonry professionals with over 30 years experience in foundation and…read morebasement repairs, chimney repairs, step rebuilds and all aspects of construction. All our work comes with a full written guarantee. We use only the highest quality of materials to ensure all our work is going stand the test of time. Call today for your free estimate.

Joseph is a crook. He got paid $1,850 to repair cracks in our driveway and seal coat it. He was…read morepaid in full and was suppose to return to finish. He never finished. He's avoiding our calls and text. Don't trust him. I don't think he has a real company. Our driveway looks awful! 30 min job . The cracks aren't filled properly or blended in. The ? Seal coating isn't even and our driveway was never finished. Beware

From the owner: Enhance the longevity of your driveway with our professional seal coating and crack repair…read moreservices. Our expert team ensures your pavement remains durable and visually appealing. With 16 months of warranty on our work and a commitment to customer satisfaction, you can trust us to provide high-quality solutions. Don't wait for minor cracks to turn into major problems; contact us for a free estimate and take the first step towards a well-maintained driveway.