I LOVE Dovetail workwear! I'd be naked without them. I have been wearing them for years, and had only positive interactions with customer service. I do find their sizing challenging, as fit can vary even among the same style, based on different fabrics. But I recognize that it's a difficult thing to square, and I APPRECIATE the different fabric options! My only suggestion would be some kind of spreadsheet sizing advice, accounting for styles and fabrics. But I will still give them all of the stars, because I SO appreciate what they give me! Thanks, Dovetail!!! (And no, I wasn't paid to say this- I'm just a carpenter/customer from Vermont, about to place another order, when I saw the one other review and it was sad. ) I will add a suggestion: I live in my Thermal Britts all winter long!) read more