I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

The administrative staff and installers were friendly, efficient, and did an excellent job. The…read morewhole experience was painless, pricing was more than 20% lower than competitors, and I'd highly recommend them.

We could not be more pleased with our new windows and our overall experience with Reglaze! Reglaze…read morereplaced 15 windows in our old house back in June with efficient and high-quality new Milgard windows. We got estimates from a few other competitors, and Reglaze was able to give us a very competitive price. But, most importantly, Reglaze was able to give us much better service and much more peace-of-mind during the install and beyond. Pete was very friendly and very helpful for us in making our decisions around what types of windows to install. Additionally, we recently had a spring fall-out of one of our windows, and Pete was super helpful and followed-up with Milgard on our behalf to get it fixed!

It was a great, low-pressure experience working with Reglaze Windows! (Unlike Champion, or…read moreAnderson's incessant advertising.) Pete was a great, flexible guy to work with in figuring out what, and how many windows we wanted to replace. The final result was also great. Our 3 new double-hung (top-down/bottom-up) windows are beautiful! Well worth the wait for the black exteriors! Not only did the installer, Craig, finish the job sooner than expected, he also did a beautiful job on the interior trim. Absolutely beautiful job!

I ordered an SDL French exterior door with two sidelights for nearly $8,000 (installation was an…read moreadditional $2,500). Matt, the salesperson, was great throughout the sales process. Unfortunately, everything went downhill after the installation began. The door arrived with a broken pane, gouges, peeling primer, and large globs of adhesive in all four corners of each of the 35 divided-light panes, which would make painting the door extremely difficult. The installation itself was equally disappointing. Throughout the day, I raised concerns about a number of issues, including a bouncy threshold (part of it appeared to be plastic), poorly finished interior trim, damage to my cedar porch floor, a crookedly installed handset, and exterior trim that was uneven in width despite originally being a consistent 4 inches. The installer placed a 6'9" 5x1 cedar trim piece on top of the side trim without securing it, and it fell from a height directly on my head, leaving me with pain, dizziness, and a large bump for 2 weeks. By 6:00 p.m., I asked the installer to stop. The exterior trim was still unfinished, there were gaps of at least 1/4 inch in the interior trim, the door sweep was loose, and blown-in insulation was falling from the gap in top trim, and a large piece of plaster came off from trying to place the door in place. The interior trim had been attached to my lath-and-plaster walls with what appeared to be brad nails, which did not seem adequate to securely hold the trim. I could easily move the trim after it was installed. The next day, Rob, the installation manager, came to inspect the work and took photos. I explained everything in this review above to him. That was two weeks ago. Since then, I have been unable to get any meaningful update despite multiple attempts to contact the company. I emailed and texted the owner without a response, emailed the operations address, and still couldn't get either a response or Rob's direct contact information. I was also told I would receive a call today, but no one reached out. At this point, I'm still waiting to hear what the plan is to correct these issues. Based on my experience, I cannot recommend this company. For a project of this cost, I expected much better workmanship, communication, and follow-through. UPDATE 7/14/2026: I finally received an email from "Operations" requesting my availability for an onsite inspection of the door with the local vendor. Unfortunately, I am still unable to communicate directly with Rob, the operations manager, or the owner of the company. Instead, all communication continues to go through the administrative staff. Initially, the emails were signed with the administrator's name, but they are now simply signed "Operations." I also received emails on a Sunday evening outside of normal business hours. Rather than communicating with me directly, management continues to rely on administrative staff as the intermediary. I find this frustrating because it makes resolving the issue more difficult and leaves me without direct communication from the people responsible for handling my concerns. At this point, I remain disappointed with how this situation has been handled. I hope the onsite inspection finally leads to a resolution.

Totally recommend! Professional, effecient and great to work with. We love our new slider!read more

I absolutely don't recommend this shop... I am still so angry at their project on my house many…read moremonths ago so I finally feel the need to write a review. Please pick this shop if -- you want to be talked down and scolded by the worker because he thinks you don't know anything -- you don't care about budget and willing to pay double the amount of the quoted price -- you are ok with paying super high price for average-quality work (wrong paint colors, stuck sash)

We were completely pleased with CNG's prompt responses, easy scheduling, and fantastic work. Carl…read moreMabry efficiently freed up and repaired our seemingly perma-sealed 1926 double hung window in about two hours. Fresh air at last! His expertise showed not only in the quality of the repair, but in his enthusiasm for the restoration process, respect for our house and the spotless job site. Five out of five stars!

Rather than tell you why you should never use them, I'll just give you the timeline:…read more 3/23/25 - I ask how long it would take to put obscure glass in 4 small cabinet doors, and they say it is normally the same day. 4/24/25 (Thursday) - I'm ready for the work, so I call to confirm and they say, actually, it will be ready Friday. No big deal, I drop them off and plan to send a courier to pick them up. , 4/25/25 (Friday) - Courier picks them up, brings them back to me, and as soon as I open the package I can see all sorts of problems - spots in the glass, silicone caulk leaking over the glass, etc. I tried thoroughly cleaning, to no avail. I call them, and they say, "Okay, bring it back." (No apology at all.) I say, "You should pay for the courier", and they refuse. Fine, whatever, I need this done, so I pay for it. They say it should be ready Monday. 4/28-5/2/25 (Monday-Friday) - Every day I call, and every day they say it isn't done, and that there's someone out sick, that the guys who do this work in the shop are usually out on jobs and can only do it first thing in the morning, that the dog ate their homework, that there's no manager I can talk to, etc. Finally, I gave up and sent yet another courier to pick them up. I'll have to remove the last bits of silicone myself. I asked why they committed to doing the work in a timely fashion if they can't really do it, and they said "this is timely" (!). I told them that I'd be posting a review on Yelp and Google, and they said that was very unfair of me. You decide. Attaching photos of a couple of the original defects.

Hy-Lite Mirror & Glass cut several glass panels for our new balcony railing. They were friendly,…read moreprofessional, and completed the order within a week. Hy-Lite provided custom angled cuts to account for the slope of the balcony whereas the railing manufacturer did not.

Within 2 days of contacting, my broken window was replaced for a fair price. Moyad is a great guy…read more Hopefully I will not need his services again, but now I know who to call.

A good person, attentive service and excellent result. Moyad has replaced a window glass for us a…read morecouple times. Thank you.

I cannot say enough good things about this 3 gen local biz. I was so impressed about everything. I…read morehad a vinyl double hung in bedroom and then got a GIGANTIC one for living room. Cannot beat the price and the installation was quick and fit like a glove in this crooked house so the measuring was spot on. Very happy to support them and recommend.

I had them replace a bunch of really big windows in my MCM house. I typically hate contractors but…read morethese guys are old school great. Pricing, scheduling all great. Work top notch for this perfectionist. Definitely recommend.

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

These people know how to run a business! Great communication, great pricing and perfect production…read moreof the requested size glass.My order was ready when i was told that it would be, and two workers loaded the glass into my vehicle without be asked to help. I highly recommend them and will be looking no further when I need glass again. Thank you! Ron Star Home Improvement

I still can't believe what a wonderful job they did removing my over 6 ft wall mirror. The phone…read moreprice quote was what I paid. They did such a good job I'm going to have them remove my even bigger wall mirror. These mirrors were glued on over 20 years ago. Thank you.

quick and great communication. Super Affordable. Would…read morehighly recommend. Came out and replaced a broken window for us.