I had an awful experience here. The woman who runs this dry cleaner seems pleasant at first, but as…read moresoon as she had to deal with a problem, she became rude, condescending, and extremely unprofessional. I came in to have a pair of shorts altered. When they were ready, the back of the shorts was bunched in the middle, making it look like the shorts were permanently wedged in an awkward place. When I pointed this out to the owner, she looked at it for a minute but then said that she could not fix it. I asked for a refund since the shorts were now unwearable. She began to berate me in a loud voice, talking over me for the next thirty minutes. When I tried to explain to her why I couldn't wear the shorts, she responded "That's your problem, not my problem." She also told me "You do not think" and "I'm going to educate you about how things work." I became visibly upset and asked her to please stop speaking to me this way and just to refund my money. She said no again and "People like you only think about yourself." This personal attack came completely out of nowhere and felt very unprofessional. In the end, she only gave me half of my money back, and I'm left with a pair of shorts that I still can't wear. I wish I'd never trusted this place with my clothing. I do not recommend having alterations or dry cleaning done here. Instead of correcting a mistake, they will attack you and blame you for the problem.

I have had nothing but a great experience at Franklin dry cleaners. They are always on time price…read moreis reasonable and Miss Kim is always friendly and makes me feel at home. I've been coming here for more than 10 years and even tried another location but came right back.

This bright, clean, modern laundromat is clearly run with both excellence and kindness. I dropped…read moreoff a large comforter to be washed and dried, and I was happily surprised by the reasonable price and quick turnover time. But even more impressive was the staff's caring. I was running late and would not make it back to pick up my item by 5pm. The employee offered to wait for me to get there so I could have it the same day, and greeted me with good cheer. They did a beautiful job with my comforter and will certainly have my repeat business. I recommend Newtown Laundry wholeheartedly!

Clean, well lit. Large machines. Helpful staff. What else can I say, dirty clothes, this place…read morewill clean them.

If you live in the area this is by far the most modern and clean Laundromat around. Their high…read moreefficient machines clean the cloths like no other saves you money too. If your new please speak to one of the attendants they are all so friendly especially Jenny she's awesome. They can walk you through how to use the machines. Keep in mind because they are high efficient machines less detergent is needed. Yes, there is a higher price for warm water but it's only by a couple cents you can always by pass the extra cost by choosing cold water. It's better for your cloths and the environment. Cathy is very passionate about her business and it shows in the amount of effort she puts toward different promotions she provides around the business. I support small business and give credit where it's due Sincerely, Happy Customer

The clothes were not there for not even a full month and you or staff did not make claiming the…read moreclothes easy. You and your staff had an attitude over the phone and an attitude when I went in to try to see if any of the clothes there were mine. In addition, when I asked you about the donation pickup schedule you did not say that the pickup was pre-scheduled. I will be there to return all my cards today.

I dropped off a black sweater to repair a zipper in the back of the sweater because there was an…read moreopening where the zipper came loose from the sweater. When I went to pick it up, she said it wasn't there. I went home to search my closet, to no avail. I went back to tell her it was not in my closet. She said she didn't have it! This sweater was my mom's and sentimental to me. I believe she kept it because she was petite like me and because she didn't even look for it!!! Very upset . ...

Great service, always so friendly and efficient. She will go above and beyond to make sure all my…read moreclothes fit properly. Cash only but there is an ATM at a nearby business in the plaza.

I needed a formal gown altered (taken in and hemmed) for a wedding, and Maria did an incredible…read morejob. She had it done in just a few days, and it fits perfectly--truly expert work. Inside the dry cleaners, there's a dedicated sewing and alterations room with a changing area. My initial fitting was on a Monday. It was short and efficient, but definitely not rushed--they were warm and accommodating, and clearly knew what they were doing. A few days later on Thursday, I got a text that the dress was ready! Alterations are never cheap, but Maria's skill and attention to detail make every penny worth it. I can't praise her enough. If you need anything tailored, I highly recommend Maria. You'll be in great hands!

I got my suit pants altered and got few items dry cleaned. The alterations woman had decades of…read moreexperience. I got my dress shirt, suit, my son's suit dry cleaned for $60. I needed this stuff completed quickly so I didn't get to shop around for pricing.

I have tried like 3 or 4 laundromat places in the area and this is the best in my opinion. They…read morehave coin changers , free wifi, different sizes of washers and big dryers. Staff is friendly and big tables with chairs for waiting and folding. I have been coming here for months while waiting to get settled with new home. This has a homey feel and not too crowded. Will recommend to anyone who is looking for a laundromat in the area.

7.27.2018 I've been…read moreout of the laundromat self service game for a minute, so my experience today is quite interesting & humbling. Found HW on Yelp (5 star rating) while in the Jersey/Philly area on business. First noticeable, is the smile on the helpful & pretty attendant -Iris, next the facility including the rest rooms are clean, the machines are easy to use and the patrons mind their own business, some are even friendly. I simply wanted to acknowledge the owner of HW & her lovely attendant (Iris). All of you folks near Mercer County, NJ in need of a great laundry place (including wash & fold service); come here to HW.

Newtown Cleaners does a great job at dry cleaning and laundry as most cleaners do. But they also…read moreprovide excellent tailoring at a very fair price! The owner is always working and she may not be effervescent but she knows how to sew. Go there a few times and she will know your name (so you won't even need the receipt).

I used Newtown Cleaners for the last 5 years until recent unpleasant accident. They basically…read moreruined my silk Prada blouse by attaching safety pin in front of the blouse and making a hole.

Hemmed a bridesmaid dress for me in 24 hours for a wedding and it was perfect, thank you!!read more

Work was great and on time. I was very happy with the results. I had a dress altered and a suit…read moredry cleaned and repaired.