I have called upon AAA over the years for various emergency and other needs. Yesterday, Sean (I…read morethink that's his name) came to the rescue to tow my old 1984 truck to a specific dealer who works on these types of vehicles. I was nervous because I needed a driver who would take good care on a flat bed tow. This driver was beyond excellent in all ways! He allowed me (a 65-year-old woman) to help get the vehicle onto the flat bed with no hesitation about my abilities. He was friendly and highly skilled. I can't say enough about him, and now I am curious about Sirum's services. THANK YOU!!!

This is a shop that does not stand behind its work or its warranty, attempts to sell you work you…read moredon't need as a solution, and then refuses to take responsibility even when the evidence is clear enough that the Northwestern District Attorney's Office took the case. My catalytic converter was replaced at Leon in Feb 2025 at 160,318 miles. It started to leak in April 2026 at 172,001 miles. It was still under warranty. Shippee Auto flagged the leak and said I should go back to Leon to have it replaced. Leon checked the leak on 5/15/26, confirmed it was coming from the other catalytic converter (the much less expensive one), and wrote me an estimate for work I did not need. I went back to Shippee's for something else, and they confirmed for a second time that the leak is coming from the catalytic converter Leon replaced. Anita Wilson, Consumer Protection Coordinator at the Northwestern District Attorney's Office, agreed to take the case. Ben, the owner of Leon L Sirum Co Inc, spoke to Anita on August 12th. He said he would work with me on the warranty, but I would have to find a way to get the part to him. The problem is I live 5 hours away now, and I already made the trip for him to tell me the leak wasn't in the part he replaced. Ben said the reason I have to transport the part is the negative reviews I posted about his business. He stated to Ms. Wilson that he personally looked at my vehicle and that he did not do anything wrong. If he did not do anything wrong, why would he be willing to work with me on the warranty of a part he claims he did not replace? Instead of doing the right thing, he tried to leverage the removal of my negative review to get me to transport the part to his shop. I agreed to remove the review after the issue was settled, and not before. That was not good enough for Ben. Instead, he wanted me to transport the part myself or remove the negative reviews without any guarantees that the warranty would cover the cost of the work.

My car's repair at Full Tilt Auto Body was a positive experience from the very beginning. Rachael…read moreand Kaylin were friendly and clear. I appreciated the email progress reports which came every few days. The car is now perfect.

I had a great experience with the staff at Full Tilt in Hatfield. Everyone is very helpful. I had…read moreCaylin as the rep. that helped me and explained the process to get my car fixed. She is very knowledgeable and very patient explaining the process to me. I give Caylin A+ and all the employees that helped me out A+. I hope you can give her a raise. You cannot put thanks in the bank! Helen claim# PA0021542788

We had a recent emergency where our left front bearing failed on the Mass Pike and we brought it…read morestraight to North Amherst Motors. How convenient they also rent cars too, so I was able to line up one until they could get to my car towards the end of the week. They finished on Tuesday. I feel like the mechanics, staff and ownership are honest and trust-worthy. Prices are not outrageous, and they provide service with a friendly vibe and are happy to solve your car problems. Also, they warn you of other things creeping up, so you can plan for larger repairs ahead of time. Having a 14+ year old minivan that has over 100,000 miles, we really appreciate this type of guidance for car-longevity!

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

John (Subi) Auto was recommended by my local mechanic for (Subi) head gasket work. (It's VERY…read moredifficult to find a mechanic wanting to do this work on these cars & more difficult to hear a reasonable estimate to expect if I find anyone) To start I was very impressed with phone service. Pleasant & patient every time someone answered or returned my call. Though I ended up not getting the work done as he looked ever & communicated other concerns on the car it was as pleasant an experience possible beginning to end starting with a very reasonable quote on the work & patience as I priced the cost specific (body) work they don't do, They have great reviews to start with so I'm confident I would be pleased with the work. I would & will consider them for similar work in the future should I need it despite the extra distance. They do offer a wool wax procedure to protect underneath cars to protect from rust corrosion. Seems a well worth investment considering cost of replacing parts.

We needed a headlamp replaced on a 2005 Honda Accord that was especially difficult to get to…read more Another place gave an estimate of 1-3 hours for the job, at $90/hour, and leaving the car there. For a headlight!!! John had it fixed in 15 minutes while we waited, for a fraction of the other estimate. And he fixed a burned-out backup light as we were leaving at no charge. Finding a good mechanic you can trust? Priceless.

Doug and his crew are awesome!!! Ryan you rock!!! My cousin…read moreand I were looking for a dependable vehicle in a tight budget. They nailed it!!! And between them and a great insurance agent we were able to buy the car, get insurance and get registered and plates all within 6 hours!! Green River Auto cares about their customers. They are now on our Christmas baking list and will be our go to garage for any car related stuff.

This place is the BEST! My sister and I went in and told Doug what we're looking for and how much…read morewe could spend. It's a vehicle that's not all that commonly available in this part of the country, and our price limit was right at the limit of what would be reasonable. He listened to us very carefully, asked lots of important questions, then set out on what can only be properly described as a "quest" -- and FOUND exactly what we were looking for! He was able to negotiate a great deal on it for us, then brought it back to the shop. This is where it gets even more wonderful, because the shop is known for being owned and operated by a mechanic with a sterling personal reputation and professional credentials, having trained in a shop up in Guilford, VT that is literally known as the very best one in the whole area. They assured us they'd go through and fix anything and everything on the vehicle that needed tweeking or repair before we picked it up, to make sure it was up to THEIR standards of excellence -- and that the price would not go above our limit even if they had to eat some of the cost. They explained this is because they shopped for the vehicle with their mechanical expertise, so if it cost more to fix it was that they'd assessed it wrong and should make good on it. Well, long story short, we took delivery of exactly the used vehicle we wanted, in perfect shape, looking like it came off a showroom floor, and it's everything we could have dreamed and hoped for. In the process, we found a mechanic we'll use and trust from now on, and made friends to boot! It's not easy to find a really superior mechanic and shop that has a personal value system based on ethics of doing what's right. Green River Auto is that place! And if you want a used car, I honestly do not see how you can do ANY better than you will if you go talk to Doug there. If he can't find it for you, it's not available. I've lived all over the country, from Texas to California and back again, and I have NEVER found a shop like this one, and never even imagined a person like Doug existed. He's literally come up with a whole new wonderful way to buy a used car you can count on, rely on, and be overjoyed with.

Jeff is great and yes very knowledgeable. Did a great job on our Hyundai at a good price. Fast and…read moreefficient. Would recommend him to my friends.

So lucky to have this place in Bernardston! Jeff is very knowledgeable and honest. We have been…read moreusing Beckwith's for years. I recommend Beckwith's to all my friends without hesitation!

These guys are great. Body shops usually come into your life when something not great has happened,…read morebut they made it as pleasant an experience as it could be. I was in an accident and called them after I called the police because I knew I'd need body work done. I was not in the best emotional state and they were very calm. The first words I heard from them were, "Are you okay?" And there was genuine concern in the voice of the woman who answered the phone. They were very busy with other jobs, but were able to squeeze me in about a week after the accident. They told me the work would take three days and the work took three days. They did really, really good work. And the best part, the final cost was several hundred dollars LESS THAN the estimate. They found ways to save me money and did so. I highly recommend them.

Brattleboro auto body was fantastic! They dealt with our annoying insurance company for us and the…read morerepairs to my car were amazing! The car detailing after the repairs was the cherry on top! Thank you Bratt Auto Body!

We bought a car and just over a month later a light came on. We brought it to Subaru and they said…read morethe seller 99% likely knew this was an issue because it takes 400 miles or so for the light to trigger. Matt did not honor any warranty and it is an expensive fix.

got there for an inspection, next thing I know the verbal estimate is over 600.00 for all stuff…read morethey say needs to be done. I went to another garage it cost me 153.00 (total amount) for inspection sticker. They added repairs that never needed to be done. They just lost my business forever.