We had a recent emergency where our left front bearing failed on the Mass Pike and we brought it…read morestraight to North Amherst Motors. How convenient they also rent cars too, so I was able to line up one until they could get to my car towards the end of the week. They finished on Tuesday. I feel like the mechanics, staff and ownership are honest and trust-worthy. Prices are not outrageous, and they provide service with a friendly vibe and are happy to solve your car problems. Also, they warn you of other things creeping up, so you can plan for larger repairs ahead of time. Having a 14+ year old minivan that has over 100,000 miles, we really appreciate this type of guidance for car-longevity!

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

I don't think my MINI convertible has looked this good since it was new, and I've had it detailed…read morefour times since then. Kyle is very thorough. He's friendly, polite, and hardworking. Every nook and every cranny is completely dust-free. I couldn't find a speck of debris or pollen, even in the folds of the ragtop. Excellent job. I will definitely book him again next year. Oh! And he comes to your home!

From the owner: We provide an at-your-location service, allowing our valued customers to save time, as well as…read moremoney through our luxury detailing experience.

Paid $340.00 cash to have my car detailed inside and out. exterior only washed not cleaned, engine…read morecompartment not done, brake dust still stuck on wheels. Owner would not complete the job nor give me a refund.

I wrote the first review of this business on Yelp in January 2020, which was recently removed by…read moreYelp Moderators (along with another 1-star review), because "it wasn't clear that your review described your firsthand experience as a customer of the business." I was a customer of this place at that time! And I was quoted for a $600 repair (after diagnostics) that turned out to be fixed by a different mechanic for $80. The reason I was reluctant to describe in more detail our experiences is because this is a small town and I didn't know what kind of awkwardness leaving a bad review may entail. Perhaps the other reviewer who left a 1-star, somewhat vague review felt the same way, as his/her words were very relatable to me (something like "make sure to ask around"). It was a very bad, early experience for us when we moved into the area, and I felt compelled to write this again, because we relied on online reviews to find out my way around and the owners were apparently able to get a lot of their negative reviews removed (both my review here and on Google Maps got removed). It was my fault not willing to speak more openly. The following is what I wrote before, just trying to caution people to be more careful. --- (circa. January 2020) I would be very very careful with the likely fake reviews for this business. I saw the 200+ reviews on Google Maps, all five stars. However, until a few months ago, it didn't even have a presence on Yelp. I've never seen such a large contrast between Google Maps and Yelp and such a large number of identical ratings. So I did a little digging, please see the pictures. The majority of the reviewers have only ever written one or two reviews. Guess what? Those who wrote two, one is to this business and the other apparently to a new location of the same owner, with identical text. I don't think a real person would have such a review pattern. The second location is newer but also has racked up a 30+ all five star reviews. ---

My car's repair at Full Tilt Auto Body was a positive experience from the very beginning. Rachael…read moreand Kaylin were friendly and clear. I appreciated the email progress reports which came every few days. The car is now perfect.

I had a great experience with the staff at Full Tilt in Hatfield. Everyone is very helpful. I had…read moreCaylin as the rep. that helped me and explained the process to get my car fixed. She is very knowledgeable and very patient explaining the process to me. I give Caylin A+ and all the employees that helped me out A+. I hope you can give her a raise. You cannot put thanks in the bank! Helen claim# PA0021542788

A+++++! Steve does work of the highest quality, and his pricing is always reasonable.read more

From the owner: River Drive Auto Body is a family owned and operated auto body shop on Rt. 47. in Hadley. Their…read moreattention to detail and professional work has made them a competitive shop in the Pioneer Vallet for over 40 years. In addition to dent repair, the shop specializes in undercoatings and spray in bed liners.

I am so lucky to have found Lee. My remote entry key fob was not working correctly. It's an after…read moremarket add on so finding someone who "knew what they were talking about" was impossible until I found Lee. He did a wonderful job fixing my problem. If you have any electrical issue whatsoever, don't bother going to anyone else. Call Lee and your problems will be solved quickly.

excellent communication from start to finish fair price…read morecompared to others for identical system was mobile and came to me, so I didn't have to go sit somewhere for hours waiting did a fantastic job, I love my new remote start I high recommend Lee!

I was lucky that my tow knew Gil's and recommended I visit there a second time, because Gil's fixed…read moremy car within 24 hours despite being one of the busiest car shops in Amherst. Gil's, a mom and pop auto shop, is run by Daniel and his staff. When I first visited for a routine oil change, I was seen and changed within an hour for an incredibly fair price. I wondered if they needed my filter in advance? Or my oil? Nope--they had those all ready. It was this kind of family and expertise that I wasn't used to for auto shops. So, when my tow driver knew Gil's and was ready to tow my broken down car to Gil's for a repair, I called them ahead of time to clear it. No problem, again. This was an incredible relief. The day I showed up to get my car back, I was excited. I was concerned about my battery needing a premiere level to get the same level of cold cranks--nope--they found a battery 2/3rds the price new and had the cold cranking power. I was concerned that there might be something wrong besides my battery--yep, they suspected the starter and had called me for approval in fixing it. All in all, I expected to spend a thousand in repair fees, but found them a surprising amount beneath my own estimate. Somehow, Gil's manages to do great repair at market level or below, and I believe that's because they rely on their car know-how and more affordable software systems. They were affected by the Cloudflare outage on Tues 18th, 2025, like most of the people in the world. They could still print out my receipt just fine, and I was on my way. Don't be put off by the struggles their customers go through. Their 3rd party's air pump worked if you had a card, the coin slot was jammed. I thought I saw a car with a transparent tarp out front one day, and it was gone the next. People must be coming and going here with all sorts of classic and new cars, and somehow Gil's manages to stay atop these changes. From what I know, they'll be moved out of this location soon, so keep an eye out for where they end up next. Thank you, Gil's, I'm glad to be a part of your car family on College Street, with other quality mechanics you've referred me to.

excellent on all fronts. Through…read more Nice, considerate folks. hands on people. deep experience great value honest

Great experience, I'll be coming back for sure. They got me in the next day to look at my car and…read moreeven fixed it before I had to go to work (not that I was relying on that, but it was a great surprise). Everyone who works here was nice and helpful, even appreciated the other customers that were waiting. Great vibe, definitely bring your car here. Also very fair pricing!!

I brought in my car for repairs, and I was concerned that the damage done would be astronomical…read more I'm grateful to say that the experts and staff at College Street Motors are an experienced and wise team, because my fears delayed me from getting the new tires I needed. I had driven on a flat, and if you're unaware, this can rapidly degrade the quality of your drive. You can wear a CB joint, your axel, or your rotor, if I recall, and too much wear on these can do immense damage to your car's future. I had replaced two of my tires and still felt a wobble. How could it be the tires, I thought? This is why College Street Motors' experience comes into play. The car might as well be a multi-piece orchestra, with brake drums, piston percussion, and wheel woodwinds. I don't intend to go over the top with this metaphor, because it sounds like a bunch of noise and shaking for me. The mechanic left me a very detailed note, describing how there was nothing more discernible than the loud noise coming from the tires I had yet to replace. No wobbling due to damage to other parts of the car. Plus, I believe they warranty their work, maybe I'm just thinking of my AAA membership. After my tires were replaced, I was relieved at how right they were. As internal combustion engine drivetrain cars are complex, so are electrical cars in their own way. It's a world I have yet to get into, or may never dig deep enough to really gain a foothold of experience. Luckily, there're mechanics just down the street for me that took only a bit of time to diagnose the problem, find a tire match for the ones I had just gotten new, and then both install and balance. I bet their experience pays dividends to other customers, too, who are hoping to make sense of a new problem with little labor and diagnostics. Thank you all, even the pickup with your front desk team was pleasant.