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Douglas County Glass

3.3 (7 reviews)
Closed • 8:00 am - 5:00 pm

Services - Douglas County Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Auto window replacement

Auto windshield repair

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Just Bathrooms

Just Bathrooms

(2 reviews)

It has been over a week since our little job was finished and I have been mulling over doing a…read morereview. I decided it was time. My wife and I stopped in Just Bathrooms to check on having some grab bars installed in our home's guest bathroom. The owner, Christopher Owens, greeted us and told us that yes, he does that type of work. He told us that he can order the proper grab bars and come by in a week or so. When I asked how much he told us $100 each. Both my wife and I heard what he said. $200 installed. We agreed and I left my name and phone number. I did not hear from him after a couple of weeks so I stopped in to ask. He told me he received the bars but lost my contact information. (?) We set up a time for him to do the install a few days later. He showed and in a half hour or so the job was done. It looks good and he did sweep up a bit (not great). But, and this is a big but, he gives me the invoice and it is for $300! (?) I told him of his quote and he replied that he has NEVER quoted that amount. Unfortunately my wife was away for me to confirm his original quote. My take way? Get a written quote ! Especially from this guy!

They installed a new bath/shower and when they were done, the guy dumped a five-gallon bucket of…read morewhite acrylic solution down the middle of our new blacktop driveway!! I am handicapped and cannot scrub it off. I called Chris Owens he said it wasn't on him, it was the contractor they'd hired to install it. He said he'd called him. Never heard back. Judge for yourself if you want to get involved with these people.

West Coast Remodeling - Sam and Sara Bonner

West Coast Remodeling

(2 reviews)

After calling several contractors who didn't call back, I was so happy to get a quick call back…read morefrom West Coast. Sam, the owner, and Sara, his wife and scheduler, were kind and professional during the entire process of having an external door put into our house. The quote was reasonable and communication was great when we needed a few more parts to complete the job. The end result was just what we wanted: a beautifully sealed exterior door. Sam and his crew were friendly and completed the job quickly. I can't imagine a more wonderful experience and Sam's expertise is obvious in his conversation, work ethic, and quality of work. Thanks Sam!

If I could post pictures to tell my experience, I wouldn't have to put this in writing. End…read moreresult: two feet short of the original plan of a 6' by 14' boardwalk type deck, poor quality wood, splintered, uneven cuts, numerous planks pooling water every time it rains put this in writing. In the beginning I felt confident that this company would professionally complete the projects, but when Sam showed up to install my deck using pavers (normally a 'deck' is built with wood; the pavers were meant for a pathway along side the deck), I knew this was not going to go well, thus a wasted day with him driving to Roseburg to get the required materials. I had to remind him to bring paperwork (like a contract with the specifics and maybe a license printed on it like it should be, not proposal forms). (uh, this is Oregon...Not Texas), uneven when walked across, over-cut around the posts, concrete chunks left around the posts embeded in the mounds of dirt (should have been leveled out), screws up to a 1/4" deep...and then refused to complete the job with the shade cloth I bought for a cover which I had to hire someone else to complete. Then there's the front storm door installed that ended up striking the existing porch roof which he remedied by lifting the roof without even at least loosening the brackets that held the roof in place and left it that way until the next morning when I told him before anything else, he needed to fix. The brackets were ripped away from the house. He also 'trimmed' the three beams above so the door could be opened, which adds to the shoddy job performed. He then handed me the bump-closer kit and said I probably wouldn't use this and I said I would think about that but since the door would not stay closed with the slightest touch (my cats could easily open it), let alone the intense wind that rips across the property. I did a little research after having to request all warranty info on both doors installed, and found an Aluminum Storm Door Protector Chain instead which would be much safer, I was told I would have to pay extra. I also had another contractor come assess the issue and told me (as he removed and fixed the lock put together wrong so wouldn't lock at all; took all but five minutes to figure out) I should have my contractor come add another strike plate to make it close properly. After Sam's sudden and LOUD response to my refusal to pay the whole balance (I was going withhold a small amount to ensure these issues were resolved), flailing his arms in the air with clipboard in hand, it was quite unnerving. Communications to resolve issues were made by emails , "The spacing was done on purpose and I'm guessing you want to have exposed screw heads? Spacing was done based on you wanting to replace the porch you have now.. when I come I will replace that one board and turn over the necessary boards. Don't know when I'll be there. We will call when we have time." And this finalized my decision to never let this person near my property ever again, "You ruined a good day for us. It wasnt taken lightly. Who is we, your neighbor....lol? I have a full week so we will try to squeeze it in somewhere. I know the work is good. We don't do crap work, we did good work and did good by you. We just did it all too cheap." Cheap? I do not agree since you added an extra $900 onto my tab for your ignorance that decks are made of wood, not concrete pavers. And when a client specifies four times that the doors were to be installed first, most important, don't show up to start a job upon your preferences. Hopefully the Local contractors in Coos Bay County will heed my warning when they pass on/sub-contract jobs to West Coast Shower Doors because they should consider their own reputations when this company is performing such unprofessional results.

Douglas County Glass - autoglass - Updated May 2026

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