It feels pretty spread out and lonely in the store but that doesn't stop the staff from being…read morefriendly and helping you find what you need.

I've been here several times precovid, mainly for use of their lamination machine and printers that…read moreprint on thick cardstock. They offer different print and fax services, photo restoration, and laminating for orders small and large. You can even email your document to them with instructions and it'll be complete when you go to pick up. With that being said I've use this service when I create custom invitations that need printed on cardstock and the counter has always been busy. It is clearly their busiest department and I'm often left waiting for assistance for 15 minutes or more. It's not a service you'd want to attempt on your lunch break. I've also bought ink, a printer, and camera card over the years. I've found their prices high for some items and service to be average. What I can appreciate since covid hit is the curbside pick up which really is touchless. You roll down your window and they literally throw your purchase in your car, at times quite aggressively. If you don't need it now order and pay online and have it dropped off free the next day which is currently the service I use when I need ink. It's a service I hope they continue when this pandemic is over.

I was delighted with the quality, selection, and assistance from design professional Cristin…read moreSwisher when I visited Gish's Furniture in Lancaster today! It's not your granny's Amish Furniture. Styles were updated, diverse and refined. I was disappointed to read other Posts about delivery issues. I'll let you know how I make out when they deliver to my new place in May. So far, I'm a happy customer.

We were looking for something that was a little different and stood out to us…read more After going to several furniture stores from Exton to Lancaster we finally found what we were looking for. Our sales person, Shari, was very friendly, professional and efficient and assisted in finding our dining table and chairs.

I had the pleasure of getting assistance from a wonderful young man this morning at the Lincoln…read moreHighway UPS station! His name is Kevin Beerman! So helpful, patient and friendly. He's a keeper. I find getting good service is a rare commodity so he really made my day! He helped me with shipping a box to Lewes, Delaware. Thank you Kevin!!!

Store was unorganized. Staff uninterested in helping us find products…read more Not easy to navigate a wheelchair in there. The end caps were too close to the poles to fit through. Then when we tried to check out the staff was unhelpful. Told us to stay in line at the computer help desk, but then checked other people out who had just walked up.

Self service copies, streaky, terrible quality 50¢ for one piece of paper. Double sided. Absolute…read moregreed. Looking for help? Nope. Good lucky finding anyone. Because paying people wouldn't fit into the corporate scheme. Never again.

My wife and I have been very loyal customers of Staples on Lincoln Hwy east, Lancaster, PA for…read moreover 8 years! We use it for our Company and personal marketing, shipping and retail shopping. All the years that we've been coming in we have never had one problem, we usually come in 2-3 times per week. We have always had a pleasant experience. Today that changed! We witnessed the most unprofessional conduct from a clerk, and the manager on the same day! It was appalling! My wife was looking for plastic boxes for our trade shows. I called the store before she left to verify they had the boxes we chose from their website in stock. Usually when I call, the employees are very helpful. Today when I called I spoke with a man, he asked me if my computer told me if the store had any in stock. It did not. I felt like he was lazy and attempting to put me off. I persisted and he confirmed they had several in stock. My wife went to the store and was unable to find the sizes we needed. She asked one male employee where she could find them. I was on the phone with her on speaker and could hear everything. He told her to ask another employee. She told me he was on the phone on his Apple watch. She asked a clerk named Destiny, I heard her tell my wife the boxes were on a shelf and that she was too busy. She said "you'll have to come back later." I was in shock! She said it in a very rude and authoritative manner. I said who is this woman? My wife said a rude twenty something clerk. My wife and I are business people. Our time is money. My wife saw a ladder on wheels and climbed up a couple steps to get the two file boxes that she needed herself. This clerk's Destiny yelled at my wife. It was the most pathetic display of unprofessionalism we have ever encountered! It was like a low class mother yelling at her child! My wife is twice her age. My wife told her she didn't appreciate the way she was speaking to her. Destiny told her that customers using the ladder posed a liability risk. My wife understood and apologized. I was in shock as this Destiny continued to yell at my wife and I was in shock when she threatened her. My wife said to her are you threatening me? She then told my wife she would not check her out at the register. I was again in shock! My wife went to report this antagonization to a manager named Travis. He must be new. We are there all the time. We never saw him there. My wife said she did see this Destiny, she also said she heard her be a little rude and bold to other customers.However my wife never had any conflict with her. All the managers we had ever had an experience with at this store were always helpful and professional. This new manager was a poor excuse for a manager in any capacity! He continued to belittle my wife. He told her in a very arrogant way that the clerk was right. I guess he was never taught the principle that "The customer is always right" Especially when she is professional , calm and apologetic. This ridiculous egomaniac was a joke to the word management! He has no business being in charge of any decision-making that involves interactions with the public! We were happy customers who came 2 to 3 times a week at this location for almost a decade! Now we do not want to set foot in the store. This is all because of two pathetic ridiculous employees. We have many friends and business associates who will surely follow suit if this isn't rectified professionally. We will escalate this up the corporate ladder before we decide whether to say "good luck and God bless you" to this ridiculous new age Staples with Destiny and Travis at the helm. All it takes is one bad apple to lose many loyal customers indefinitely. In this case two bad apples.

My reviews on Yelp keep disappearing. So, I'm re-posting the previous one:…read more Just outfitted a new 17" MBP with a Speck hardshell case, ShaggyMac, Screen Protector, Case Logic Sleeve, Stuts HD and Cybertool 34. It's was a chunk of change, however free shipping and 10% off made it worthwhile. Next day delivery is an added bonus. Just search retailmenot.com for their latest deal.

Simply put, ShaggyMac makes great screen protectors that *perfectly* fit your mac. I've gotten them…read morefor my last 4 macs and given a bunch of them as gifts. Everyone likes them and I consistently get people asking where I got my screen protector. My only suggestion is to get a brightly colored one so that you don't lose it.

Very helpful information explained in a way I understood, not being super tech savvy myself.read more

I highly recommend this business. Ken has come to my rescue a few times by quickly repairing my…read moredevices. He is knowledgeable and professional, and he goes above and beyond to provide the best service. All at prices well below what it is worth. Linda K

I used this location to assist in my business needs to print flyers. The staff was very helpful in…read moreselecting paper choices gloss or matte finish to give choices in my flyer selection. I choose to pick up my flyers at a later date to save cost which was very beneficial in saving money. The staff also assisted me to use the self serve printers so now when I return I will be a pro.

Pikesville office supply reminds me of how businesses used to be - - lots of personal attention and…read moreknowledgeable people to help you make decisions. Any projects I have asked for their help on has been completed perfectly. And they have a large selection of any supplies one needs for their office.

Sales people actually run away when they see you coming!!! Ridiculously under staffed, impossible…read moreto get help, cashier had 10 people in line, appeared in no rush! Would NEVER go back in this place!!!

Perhaps the manager here needs to treat his own staff with more respect since there always seems to…read morebe a staffing issue snd product never seems to be available that is clearly labeled as "available in store" and is never there when I drive down. I decided to show this guy a printout where it says the product is there in the store and he actually changed his story before my eyes and then began claiming that it might be amongst a tractor trailor worth of merchandise that has been sitting behind the building for days that the staff hasn't had time to unload due to a labor shortage. Although I wouldn't consider shopping here again after making repeated wasted trips, I decided to recommend to my brother's son that he apply here as a first job since Staples has such a problem finding anyone to work for them and I am glad, in a manner, that I made that recommendation since it wound up shedding some light on why they can never seem to fill positions there. My nephew went through a lengthy process including an application, personality assessment, and interview. The manager there promised him a job and reminded him to complete any unfinished steps in the application process or he wouldn't be able to proceed to the next step. Interestingly, he had asked this guy what the pay rate would be for the job and the guy, who claimed to have worked there for 17 years, pretended not to know off the top of his head what the pay rate was. At this point, the manager PRETENDED to check his phone to find out the current rate and ultimately gave my nephew a low-ball offer, claiming the offer was on the high end. He reluctantly agreed to the 13 dollar rate but wound up not getting the job anyway because he never heard from this manager again; at least not for two full weeks. At that point, he got an E-Mail accusing him of not completing the application process, which was an untrue accusation. After uncovering some details of his difficulties, I realized that this was a matter for the EEOC. I don't want to give away anything that might enable them to fix the problem because I really don't care if they go out of business due to a labor shortage, but I will say that my nephew's rights and the rights of others are being violated.