Cancel

    Open app

    Search

    DoubleTree Suites by Hilton Austin Downtown Capitol

    3.2 (195 reviews)
    PriceyHotels
    Open Open 24 hours

    DoubleTree Suites by Hilton Austin Downtown Capitol Hotels Photos

    More like DoubleTree Suites by Hilton Austin Downtown Capitol

    Recommended Reviews - DoubleTree Suites by Hilton Austin Downtown Capitol

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Reagan L.

    insane to market and attempt to present yourself as a luxury hotel, only to fail so hard in practice. the staff is lovely and accommodating, which is great because they have plenty to accommodate for. disgusting, worn toilets. bloody shower curtains. you really get it all here at the doubletree suits folks. save yourself the $$$ spent in valet and stay at the locations outside of downtown austin. this place is a scam.

    Blood stains on the sheets
    David W.

    WARNING!!! Do not stay at this hotel!!!! My Wife and I decided to spend Father's Day weekend in Austin. We're Gold members and a part of the "Friends and Family" program. We frequent a different Hilton brand hotel at least once a month while traveling to several states for recreation. So far we have 19 stays with well over 30 more planned for the year. We drove over 3hours from the Dallas area for this stay. Once we arrived, we attempted to park, but we were told that the ENTIRE facility is valet parking for $51 a night. The young man directed us to the parking garage across the street and said we could use that for self-parking. When we got to the garage, we were notified that it costs $20 per day to park there. We decided to go back to the and see if the disabled parking spot was open. We are both disabled U.S. Military Veterans with injuries on our lower extremities along with other severe disabilities, so after a long drive it's painful to walk even a few feet to the building. When we returned to the hotel parking lot, the disabled parking spot was open so we parked in it. This time, a different young man from valet named John walked up and told us that we can't park there unless we pay the $51. To my understanding, the hotel is not only required to provide accessible parking, but they cannot charge a disabled person for using it. I notified the front desk clerk of the issue and he walked me to the valet counter to let them know I could park there without a fee. Then John argued the point and said the manager requires them to charge for that spot. We decided to leave and have dinner while we research the validity of their policy. When we returned, I parked in the disabled spot once again. The other attendant came over to get our keys and give us a valet pass. While the young man was writing my information on the check-in sheet, John decided to stand over him in an attempt to intimidate us. I let John know that his help was not needed, as the other gentleman had the situation under control and could write my information down on his own. Apparently John thought that was funny and laughed at me while refusing to leave us alone. John stood there like a bodyguard the entire time and then followed us to the door. I notified the Assistant Manager of his actions and went to my room to finally get some rest. Once we got in the room and prepared to go to bed, we pulled the sheets back and found blood stains on the sheets where my Wife would be sleeping. I had to call down and request new bedding. When the Assistant Manager arrived with the new set of sheets, he just dropped them off and left. We had to make the bed ourselves as if we were employed by Hilton. If we had the energy, we would just drive home tonight and not even attempt to sleep in this outdated, overpriced hotel room. I should mention that we were in this room because the first room we were placed in had a broken sink, so we had to move to a different floor. I requested a call from management, but I suspect they will try to cover this situation up without notifying him. We did not put our lives on the line for this country, only to be treated like second class citizens! We are considering taking our business to a different hotel chain after the way we were treated today. We are also actively seeking legal assistance for this matter, so if there are any lawyers reading this please feel free to reach out to us.

    There was a complaint a month ago about chipped head boards.... Still not updated.
    Bailey M.

    We stayed for one night in a suite. The suite was a good size and I liked the separate kitchen area. For the price and the normally high standards of double tree I was very disappointed in the bed frame that was crumbling apart onto the bed. I felt like I was in a run down motel because of this. Other reviews mentioned this and the manager responded they would look into fixing so I'm disappointed with the lack of action here. Parking is a ridiculous $50 a night and you have to do valet. Add in tip and you are really spending a lot on parking. We checked in 20 minutes early and the front desk didn't even look if our room was available. They just said "we don't do early check ins." Based on other reviews, this hotel seems very strict on policies at the expense of customer service. We just had a long plane ride with a toddler and now we have to sit in the lobby and wait for a measly 20 minutes when the room was probably ready?! What I did like: Our suite was spacious Pretty good downtown location Valet attendants were fast and very friendly Provided a pack n play

    Wallpaper peeling back had mold behind it.
    Danielle D.

    I do feel bad leaving a 2 rating but the feedback is important. For the record, I did speak with someone at the desk regarding the mold in my bathroom but there are other issues to address: Only 1 elevator was working. I heard from other guests who stayed here previously that it's been like this for years? Anyway, there were lots of people staying here for a conference so at peak times coming and going there was quite a crowd waiting for the solo elevator. The carpet in my room was crunchy when walking on it. Made me wonder if it had gotten wet previously and now is damaged underneath. I didnt walk to walk in there without shoes on. The headboards were very worn. The fridge in my room had crumbs on the shelves when I arrived. The bathroom in my room needed major attention. The sink had mold around the overflow drain. There was Kleenex stuck in the bathroom ceiling fan. The shower head fixture plate was no longer attached to the wall. The curved shower rod caused the curtain to settle in the middle therefore allowing water to spray out of the sides all over the floor - probably the reason for the mold behind the wallpaper that was severely peeling back next to the toilet. The tub also was leaking when the faucet was off. The pool area was extremely underwhelming. An old hot tub out of service, covered with plywood. Limited seating, but there only few people were there, and there were pool towels available but it made me wonder if they were turned over often enough and how long they'd been sitting outside. This hotel is in desperate need of a remodel. I try to stick to Hilton brands but would definitely try another hotel if I'm back in Austin.

    May have some mold issues.  Certainly paint.
    Tom D.

    Convenient location. Friendly staff. Older hotel and seriously showing its age. Desperately in need of some maintenance and TLC.

    The best chocolate chip and walnut cookies.
    Austin G.

    My wife, baby, and I stayed in one of their suites for one night and had a great experience. Every time we asked for those famous chocolate chip cookies, they gave one to us and they were always warm and soft. They gave us a crib for our baby. The bar downstairs let us take our drinks to our room. The suite had a living room and a small kitchen and a great view of the city. It's very close to the Texas State Capital. They have an outdoor pool and a decent gym. We'd stay here again!

    Heavily soiled chair
    Shannon F.

    The location is fantastic and staff was alright. The room, however, was disgusting and filthy. We rented a two bedroom and expected a nicer room for the price or, at least, one that was clean. The shower was so full of mildew I opted to shower when we got home. The living room furniture was heavily soiled and sticky, as well as the floors. When I mentioned it to the MOD the next morning he played it off and said they were going through a remodel. No excuse when you are charging $500/night for a substandard room.

    See all

    6 months ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jim K.
    17
    15
    0

    10 months ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of LD P.
    55
    77
    6

    1 year ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Beware of the $18.50 average margaritas. There are more affordable places to get a good margarita. The hotel staff is awesome

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of GIL S.
    0
    25
    1

    2 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom D.
    52
    12
    12

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of F. A.
    87
    155
    12

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jessika Y.
    230
    327
    336

    4 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leah L.
    20
    61
    67

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of isaac e.
    17
    61
    13

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Devo S.
    963
    1018
    3550

    9 years ago

    Helpful 12
    Thanks 0
    Love this 9
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kyle D.
    0
    12
    19

    4 years ago

    Business owner information

    Photo of Jackie A.

    Jackie A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - DoubleTree Suites by Hilton Austin Downtown Capitol

    Review Highlights - DoubleTree Suites by Hilton Austin Downtown Capitol

    Our suite was a nice size, and had a separate living room and bedroom and kitchen.

    Mentioned in 2 reviews

    Read more highlights

    Frame Hotel Treehouse - Suite B bedroom

    Frame Hotel Treehouse

    (166 reviews)

    $$$

    78704 (South Austin)

    We opted to stay at Kimber Modern while attending a wedding nearby. The hotel was perfect for our…read moreneeds and I would definitely stay here again! First the location was ideal, right on South Congress and the best part is that the parking is free! I was a little concerned about noise coming from the clubs that are literally steps away, but it was not an issue the weekend I was there. Second, the property is more like an Airbnb in that there's no front desk. You get the access code via email prior to your arrival. However, that is not to say that there's no staff. I had some questions and was easily able to talk/text to someone immediately. We were in the Orange room which was comfortable and well-designed for two people. Plenty of storage space in the main room and in the bathroom. I always get nervous when I see the wall mounted AC unit, but this one worked great! Our room was nice and cold and the unit was very quiet. My only negative point of our entire stay is that the water pressure in the bathroom is a bit weak and the hot water from the sink tap takes a very long time to warm up. We enjoyed the common room with the Jura coffee maker. There is also filtered water and other beverages available at no charge. I'd like to add that the staff is incredibly friendly and kind. I look forward to staying here again soon!

    Ok. I am so torn with my thoughts because for all the things the owners do right: the aesthetics,…read morestyle, location, and the curated shared spaces with its perks. This should have been a momentous experience. Unfortunately my experience was tempered by a ventilation issues and an odor that persisted the whole stay. On top of the fact that the shower area and bathroom floor grout was severely in need of elevated maintenance. This could be overlooked if we had booked with a lower price point establishment. But for the money it did not meet its claim to be "design forward and intentionally serene" which is what you are looking for when you are celebrating an anniversary. I want to say I'd stay here again but right now as I said in the outset really torn.

    Loren Hotels - Inside room

    Loren Hotels

    (32 reviews)

    Bouldin Creek, 78704 (South Austin)

    We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

    We looked forward for months to our event at the Loren Hotel. What's better than a family wedding…read morewhen you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing.

    JW Marriott Austin - Exterior

    JW Marriott Austin

    (652 reviews)

    $$$

    Downtown

    I stayed here for three nights while attending a work conference in the hotel and had an excellent…read morestay. The hospitality was unmatched and the rooms were spacious and modern. While I mostly kept to the hotel, when I did venture out, I found that there were lots of great dining options within walking distance. My only nitpick is that the Wi-Fi was unreliable, which I've seen mentioned in a few other reviews. My first night, there was an outage throughout the entire hotel. If this stay were not reimbursed, I would have removed a star considering rooms average $500 a night and reliable internet access is expected. However, I was given 2,500 bonus points after calling the front desk when I first noticed I didn't have service. Completely unexpected but very much appreciated and yet another testament to the great service here.

    Recently my BFF attended a work conference at the JW Marriott and I tagged along for a little…read morevacation in Austin. I absolutely loved this hotel! The bed was super comfortable, the location was exceptional and walkable to everywhere I wanted to go while my friend was working. The staff members were super nice and I really enjoyed the flavored waters in the lobby and that the reception desk gave us bottles of water when we checked in. I so wish I'd taken a picture of the shower! The shower was luxurious and I started each day feeling like I was showing in a spa. I definitely will stay here again next time I am in Austin!

    Colton House

    Colton House

    (42 reviews)

    78704 (South Austin)

    This is a great hotel. We were there because a family member had a procedure at St David's. It was…read morea breath of fresh air to walk in the lobby and then our room. It was clean and had everything we needed. We had a two bedroom. They were set up on opposite sides of living area with separate bathrooms too. I appreciate the large kitchen Island and then we had a table that was very large too. It faces the TV so I could eat and watch TV. The bed was comfortable. The pillows too hard for me. The shower was a AMAZING! It was large. They had a washer /dryer but without detergent. There was a nice bar and a great workout room. They have a separate yoga studio and do workshops there. You can become a member. The cleaning women were also spectacular. They were nice and friendly and grateful for a tip. They were learning English and thrilled I was helping them. There is no doubt that I would stay again if in area. It was in a convenient location.

    Stayed here on May 16 and unfortunately had a very disappointing experience. The biggest issue was…read morethe customer service at the front desk. The female employee who checked me in was rude, rushed through the process, and did not explain anything about the hotel or amenities. To make matters worse, the pool gate code was not working. I called the front desk for assistance, but no one ever came to address the issue or help resolve it. Overall, the lack of professionalism and poor customer service really impacted the stay. Management should seriously address how guests are being treated at the front desk.

    The Driskill - Guest Room

    The Driskill

    (682 reviews)

    $$$

    Downtown

    I make it a point to stop in The Driskill during the Christmas season and as always, it never…read moredisappoints. The Christmas tree in the lobby area is spectacular! And this year my friends and I had the pleasure of meeting their lovely and very attentive doorman, Nelson. He was the perfect extra touch!

    The rumors are true, the Driskill is haunted. It is haunted by inept and uncaring staff that has…read morelittle or no interest in making your stay enjoyable. our experience started at check in. we had prepaid for a double queen room thru Amex travel for my son and I who were in town for his birthday. Upon arrival we were informed that our room was not only not ready, but they were "sold out" of double queens. Imagine my confusion as at had not reserved this room, I PREPAID for it. We were offered a King room with a fold out and a $75 credit at the bar which I begrudgingly accepted. So off to the bar we went. As we attempted to close out at the bar we were informed that we could not use the credit offered because our room had not been entered into the system. Credit was useless, I paid the tab and went to dinner. Came back 2 hours later, room still not ready. It is now 4 hours past check in time. I ask for a manager and at this point getting upset. Manager appears and threatens to throw me out. At this point I give up, go to the room that I don't want and call Amex to deal with the issue. I have stayed at the Driskill well over a dozen times thru out the years and I am really disappointed that this experience has ruined all of the good memories. Sadly it will be my last stay. I've had better treatment at a Super 8. Hyatt has really ruined a true Texas landmark with this sloppy management and poor customer service.

    DoubleTree Suites by Hilton Austin Downtown Capitol - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...