I love coming here. The AC is always blasting. Smells good. Clean and organized. A lot of…read moreinventory to chose from and friendly staff.

Great selection, even better service! Came to Arkansas for work and have been a fan of the channel…read morefor a few years so I really wanted to stop by. The experience did not disappoint! There were two games I was looking for, Metal Gear Solid for PS1 and NCAA basketball 09 for PS2 and they had both. Cannot wait for them to get their online store up and running!

Loved this store before Rick bought it and I still love it. Before he bought it, it felt like the…read morestore was dying and wasn't the same as it was when I was a kid. I think he's done great with the store, only thing stopping it from being a 5 star is some of the pricing but I understand needing to make a profit. Overall the workers are nice and you can have a good conversation about video games with them!

Nice selection. Wall books are very overpriced. As I write this, GPA FOR New Mutants 98 (direct)…read morein a 9.8 (CGC) signed by Nicenza is $1375. They were asking $2K for a CBCS.

Kapow has been my "happy place" for more than a decade. Jesse and Mike have been like family and…read moreknow comics back through the Silver Age. They know me, know my comic preferences, and help everyone with a smile and a laugh. Bless them.

the employies are not nice are not helpful are rude and has horrible trade in value they act like…read moreyour dirt they dont care to help u find anything they dont have anything new and they allways seem to be out of consoles and they refuse to hold any games or systems they lie about prices cause they told me a game was ten dollers so i came to the store to find the person i talked to lied bout it and put the wrong price tag on the game and charged me the price of 15 when i was told it was 10 over the phone they put the wrong tag so they messed up right no they refused to let me pay the ten i ended up paying 15 but it was he worst service i had ever recived this store has gotta start treating there costmers better and learn to put the right price on things also my friend and i went there to trade his ps2 and they said it didnt work but the employee pulled a disk out to try it on the ps2 but droped the ps2 and the disk and then refused us a trade and the trade in are god awful gamestop has better trade ins then this place on a possitve note they do have a good selection of games but that isnt going make up for the bad customer survice rude employees and terrible trade in value

Hung up in my face the first time then act like she couldn't hear what I said the second time and…read morehung up again. Seems like all of the reviews here are about terrible customer service.

Incredibly unprofessional staff. It's impossible to get anyone to speak to you…read more Went in a few days ago to ask about buying a console, but you legitimately cannot get anyone to speak to you unless you flag them down. If you so much as make eye contact with someone they're ducking their head down and scurrying away! People will walk to the opposite end of the counter (to do nothing) to avoid you or straight up turn around and start messing with their phone.

Great staff, awesome selection. Super friendly and helpful. Can buy and sell a huge variety of game…read morestuff and collectibles. Highly recommend!

The service kinda sucks. They pointed out small to little things wrong with my video game consoles…read moreand equipment on why they couldn't take it when Retro Video Games on Airport Road would've taken it. Go there instead!

Unorganized staff, and do not value the customer! Okay so several months back when my fiancé and I…read moremoved here, we decided to replace our TV that got damaged in the move. We shopped at a lot of places and found a nice Sony KDL series at this location. Once the "Manager" stopped yelling at the other employee, he turned on a fake smile to help me. I say manager in quotes because I later found out he wasn't the manager. He introduced himself as the manager but no manager looks like a hippy straight out of the 60's and actually smells fresh of weed... the television I had my eye on was part of their sticker clearance sale for half off the asking price. I thought it was a good deal but I hesitated because the vibes from the fake manager were starting to make me very uncomfortable. Not only was he glancing at my breasts every turn of his head, he was also very mean to the other employee trying to help. As I was starting to leave, he yelled wait and reluctantly I did. He went over to the computer and lowered the price of the tv for the sale but by that time I really wanted to leave. After I got my bearings back, I decided to go back and purchase the tv a few days later if they had it available. I assume the actual manager was there when I went back because he seemed like he knew what he was doing. But he stopped midway through the transaction and accused me (or somebody else) of putting the half off sticker on the tv because it didn't match the sale item or something. I tried to explain the previous employee changed the price but he didn't believe me. I stormed out. I'm not going to shop here again. They let their employees treat others like crap and frankly they hire creeps. I didn't say anything till now because I keep finding myself bothered by the whole situation. Whoever is really in charge here, you have a lot of work to do, and I implore you to not hire hippies.

At this location the staff is friendly, and semi-helpful…read more I'm mainly here a lot because of their used DVD's. Not really much of a console gamer. They have a lot of movies, and TV shows. Most are under $10. There's also a special if you buy an x number of DVD's you get another one free. I forgot if it's 3, 4, or 5. The gaming section has N64 to today's PS3's. There are also used consoles for purchase along with used iPods.

The district manager of this and other stores makes going to this store a very unlovable…read moreexperience. Game exchange allows a temporary hold for items for up to 24 hours. I was in a location last night that had an item traded in. I was told it would be held for me as soon as the store opened today. The district manager who Goes by soto. Paid a visit to the store, saw the item, claimed it was full of cockroaches and took it with him. The item in question was not a system it was a halo special edition helmet which was inspected by my self and a store employee. It was dirty but had no cockroaches at all. This is not the only time he has done this. He's been rude to costumers, has a piss poor attitude and a superiority complex because of his position. I will not be going back to a game exchange that this man has anything to do with. Just so you know. If you have a rare video game worth money game exchange will buy it from you for far less than its value and then flip it on eBay and get full value of not more for it. You're better off selling your items on eBay.