This is my special place for me. The services are amazing with outstanding results. Everyone is…read morefriendly and professional. The atmosphere is relaxing while the environment is energizing. Also, everything is clean and uncluttered. The only problems are it can be pricey and it can be difficult to get in.

This is a really nice salon. I have been searching for a new hairdresser since mine moved away and…read moreI am happy to report that my search is over. Lauren cut my hair today and I was very happy with the results. Also, the price was very fair.

Awesome employees! Very clean and trendy place…read more Traci is knowledgeable and friendly. She explained everything so I understood from the first trip and the amount of sessions needed to complete the procedure. She made me feel very comfortable before starting my process. I can't wait until my appointment next week!!!

My experience with the exceptional professionals at the Skin Bar and Med Spa Hot Springs Village…read morehas been unparalleled in the services and customer care I have received. Thank you to Kristin Wilson, RN, for your skill and expertise. My skin and my spirit are uplifted every time I see you! You have set a new standard for what I know to be an exceptional service experience. Thank you to Bonnie at the front desk for always working with me to schedule the appointment times for the exact services I need. Also, thank you to Carrie at the Bryant location for answering my random questions regarding what location I should visit for certain services with patience and kindness. Everyone goes above and beyond to make sure customer needs, and expectations are met. You all are a blessing to everyone who walks through your doors.

My eyebrows have never looked better! I have tried several different people for my eyebrows and…read morethis place has been the best

I unfortunately had a very upsetting experience here after receiving my first-ever Brazilian wax. I…read moredebated leaving a review, but after the reaction I experienced and the way my concerns were handled afterward, I feel like other clients should be aware. Following my appointment, I developed a severe reaction across the treated area. I was extremely red, covered in raised bumps/welts, white puss-filled bumps, and in enough pain that it genuinely hurt to walk. When I first reached out about what was happening, I felt like my concerns were immediately brushed off. I was told that they use the same wax on everyone, that this had never happened before, that none of her clients had ever complained about this, and that she had been waxing for over 10 years without an issue. Despite that, I was clearly having a significant reaction, so I initially offered to come in so they could see it in person.Rather than having me come in at that point, I was told to put hydrocortisone on the area. I was also asked if I had taken a hot shower, exfoliated, or used any products afterward. I explained that I had not exfoliated or applied products. The shower I took was the following night, more than a day after my appointment, and it was warm, not hot. At that point, I was already experiencing significant pain and irritation. Because of how severe the reaction was, I explained that I planned to have it evaluated and specifically asked for the names of product used during my appointment, which areas were waxed versus sugared, and requested a refund. It was only after I requested the refund that I was told I needed to come in so they could see the reaction. I pointed out that I had already offered to come in earlier, but instead had simply been told to use hydrocortisone. I was then told that I would have to come in for them to see it in order to receive the refund. At that point, I sent photos clearly documenting what my skin looked like. What was especially concerning was learning during this conversation that both waxing and sugaring had been performed during the same appointment. I originally called simply to ask what type of wax had been used on me, and during that call I was told that I had actually been both waxed and sugared. After repeatedly asking for the specific products used, I was eventually told they were Sugar Paste and Gigi Zinc Oxide Ultra Sensitive Wax. I was also told that the reaction appeared to be folliculitis and was sent a Google screenshot about folliculitis. However, I still was not given a clear explanation as to which areas had been waxed versus sugared, why both methods were used during the same appointment, or why I had not been made aware that both were being performed at the time of my service. I understand that skin reactions can happen and that everyone's skin is different. My biggest issue is how difficult it was to get straightforward information about exactly what products and methods had been used on my own body while I was experiencing such a painful reaction. I repeatedly asked for clarification in writing because I wanted an accurate record of what was used and information I could provide to a medical professional if necessary. I was instead asked to call so everything could be explained verbally. I was willing to come in to receive my refund and, again, had actually offered to come in before a refund was ever requested. However, after following up and explaining that several of my questions still had not been answered, my message was read without a response or acknowledgment. I gave the business multiple opportunities to address this privately before leaving a public review. I wasn't looking for an argument or expecting them to somehow undo the reaction. I wanted a refund, transparency about what was used on me, and a professional response to a legitimate concern. The reaction itself was awful, but the lack of clear communication afterward made the experience even more disappointing. I have photos documenting the reaction as well as the written conversation. Based on both my experience with the service and how my concerns were handled afterward, I personally would not return.

Wonderful experience with brandy staff is super personable and helpful! Would definitely recommend!read more

I've been coming to Brows to Brazilian for months now, and I cannot imagine going elsewhere. Saniya…read moreis a consummate professional and makes sure that she has done a thorough job. Definitely worth it!

I am new to Little Rock, and I'm glad I found this place! Salma was able to squeeze in an…read moreappointment for me today, and I had just started researching this morning - that was so appreciated! They are quick-to-help and to the point, which I like in a business. They also offer 5%, basically a built-in coupon - bonus! They are being COVID safe - you call when you arrive and they tell you on the phone when to enter the shop so there aren't too many people in the building at once. There are hand sanitizer stations all over, and the touchless check-in and check-out is a great feature. I am new to sugaring, but I found that while the process is the same, the pain is much less! I'm still a weenie with pain, but Salma kept me talking to help distract me and it worked! Overall a great experience, would recommend and I'll be back!

So I'm from Texas where hard wax is our thing. I've been doing it for years so when I visited this…read morelocation, I was shocked to see that it wasn't offered here. I was about to leave until the manager spoke to me about how sugaring worked and assured me if I didn't like my Brazilian, we would resolve it. No worries because Nancy made me a believer and lover of sugaring!! I took the full body deal and It was well worth it. My Brazilian was the quickest I've ever received and even better, the least painful! I am so happy that I met Nancy! Call me a Life long customer

I am a long time customer of Anna's. Today I worked with Dipti & she was amazing. she made sure I…read morewas comfortable and she did a great job. My eyebrows look amazing and so does my face! I am so happy. I will definitely be back. I would recommend this business to anyone who cares about quality and value. They always make sure I look good!

Great waxing experience! Quick and thorough. Got the leg wax and Brazilian. Highly recommend!read more

If I could give 0 stars I would !!! I spent $45 for "butterfly lashes .. not only were my eyes…read morestuck together they came off 5 minutes later ... she used way to much glue then allowed me to walk out with glue still on my f**** eyelids Terrible and embarrassing af I'm pissed off

Ms Salma is the absolute best. If you want exceptional personal grooming then this is definitely…read morethe place to be. Very friendly and very professional. Thanks for a wonderful experience. I greatly appreciate you and highly recommend regular visits to Pinky's. You will not be disappointed. Make self-care a priority in 2023. Enjoy the Pinky's experience!!!

I really really appreciate this salon, especially the stylist I've been seeing there, Monica. I…read morewent through a few hair debacles before I found it. I called them and let them know what my hair had been through and that it's thick and curly so I really needed an experienced stylist. The person on the phone was very kind and professional even tho I was so worried. She paired with Monica who has really repaired and done wonders for my hair. Thank you!

This is a great salon. Great atmosphere and everyone is so friendly. The Fire Package is great!read more