I wish I could give a 5 star review because the experience and service is always amazing here but I…read morefigured 3 stars might draw some attention to an issue I've noticed I go to the driving range by the water to hit golf balls late at night quite often and it never fails I see hundreds of COCKROACHES running around the ground the bricks and under the mats that you hit the golf balls off of, my wife won't even come out there with me anymore because she's afraid of one crawling on her because she wants to sit down on the brick wall to watch me hit balls, I'm also afraid of them crawling into my beer or into my golf bag and me bringing them home with me, GSR really needs to do something about that, makes you wonder where else they are at in the casino

This was our family's first (and most likely last) stay at GSR. We came based on a recommendation…read morefrom a friend who stays here often, but our experience was terrible from start to finish. We arrived around 10pm with two exhausted kids only to find literal sh** left in the toilet, a room that smelled like it, dirty bed sheets, and a broken iron and ironing board. We requested a room change, but were told none were available. We were promised our room would be cleaned first thing the next morning. It wasn't. After spending the morning at the pool, we came back around 3:30 p.m. and our room still hadn't been serviced. We have two young kids, including a toddler who needed a nap, so we actually had to use our friend's room to shower and put our little one down because ours wasn't ready until almost 7 p.m. The next day, the same thing happened. We were then told housekeeping only services rooms if you call and request it. I've traveled a lot and have never heard of that, especially when you're automatically charged a daily housekeeping fee here. To top it off, the pool was unexpectedly closed for maintenance in the middle of the day after we had rented an umbrella, and valet took 55 minutes to bring our car at checkout after we were told it would be about 10 minutes. There seemed to be a new issue every single day. This experience was incredibly disappointing. We won't be back.

Excellent Spa and amenities. Especially loved the Salt room. The massage was well done with the…read moresalt scrub.

Staycation after a banquet was perfect. We didn't have to drive home. We enjoyed the casino for a…read morelittle bit too. The room-one of my peeves in hotel rooms are the lack of luggage racks. Our room had 2-yippee. It makes sense 2 people in a room 2 sets of luggage!! The king bed was comfy and had plenty of pillows. The bathroom was nice, water pressure was good in the shower and so was the lighting. One interesting item was the use of comps at the restaurants. I was told we could only use them Sunday thru Thursday. Kind of peculiar that they are limited.

The Mad Hatter ia amazing. Hands down this show is amazing and kid friendly. Interactive show. Mad…read moreHatter is funny and amazing at what he does. Very approachable. I would see it again. They girls had a great time too.

Ben was INCREDIBLE as the mad hatter. Such a fun night! Over exceeded my expectations.read more

The rooms are clean and have most things you need. Shampoo, conditioner, body wash and of course…read moretowels and wash cloths. The beds are clean and quite comfortable. The pillows are down and can be adjusted to your liking. The room has a small Keurig with three types of coffee. Check in was very simple and quick. The staff are very yuck to attend to your needs and get you into your room. The casino is clean and not as smoky as most casinos.

We stayed at Silver Legacy. It's part of "The Row" which also includes Circus Circus and Eldorado…read more All part of Caesars properties. No need to worry about the weather because you do not need to step foot outside at all because all 3 casinos connect from inside. It merges on the "bridge" and you can go in either direction. I really liked this location, it may even be better than Vegas! We got free tickets to Laugh Factory. The room we stayed in was very standard and clean. It has a mini fridge. Free parking. Walking distance to the bowling arena.

Wow, what a gem! This place reminded me of the early 90's…read more. I felt younger visiting this place! The ceilings are lower and the place is huge . The staff was amazing.everyone knew me by first name. We stopped in Virginia City which was ok and Reno was packed!

The room itself was about what I expected, so I don't have major complaints there. My issue is with…read morethe valet service. In the morning, we waited over 30 minutes while valet staff searched for another guest's lost key. Later that same evening, we ended up experiencing the exact same thing ourselves. The valet staff lost our key and it took over 20 minutes for them to locate it. They did not think to hire more staff for the busy Memorial Day weekend and the basketball/volleyball/adult softball tournaments that were going on in the area. The night before we had to leave our car halfway in the street because valet was so backed up. The guest service manager told us to leave it half away in the street. The next day the same manager blamed the desk agent for losing our key when they did the same thing in the morning when she wasn't there. Unfortunately, this caused us to be late to a magic show we were attending at Grand Sierra Resort. I understand mistakes can happen, but seeing the same issue happen multiple times in one day shows a serious lack of organization and professionalism. Valet should make the experience smoother, not create unnecessary stress and delays.

We love the cheeseburgers downstairs at the grill.. This is our hometown favorite for late night…read morebites to eat. The cooks are awesome and always have jokes to crack. Thank you for the terrific service. Its a great place to swing by for food on our way to karaoke upstairs in the skyway.

This review is for the Casino Grill downstairs (not the upstairs restaurant). This small grill spot…read moreis awesome every damn time! It never disappoints sober or otherwise. Freshly made food and it's fun to watch it be prepared. It's usually pretty quick and even during a rush it is a reasonable wait. Hits the spot and you can't beat the pricing. Free condiments including ranch is a huge plus! I recommend the breakfast egg neva muffin every time with their salt and pepper fries. Onion rings are bomb too. Corn dogs bomb. Chili cheese dog bomb.

The J is an enjoyable place to be. The most amazing Steak House!…read more Marina, is an amazing cocktail waitress, very efficient, kind and funny. Love her. Alex Escutia, my amazing host. Always taking care of me, booking rooms, events, and always around for a quick chat! ​

I came for a concert on the festival grounds, I was impressed by the investment into the local…read moremusic scene. This is not a music venue that is temporary, they have put effort into having a permanent location for shows. There is a lot of parking in the area for the hotel/casino and is available for concert attendees. The audio was done well, especially for an outdoor venue. Up front near the stage the subs were really kicking. The tops were bright and clear, they could be heard quite a way away form the stage. Some front fill monitors brought audio to the front of the audience where the flown arrays didn't reach. There are challenges with rigging, power, and dealing with weather that have been well thought out. JMF Entertainment did a great job.

Glad they brought the awful awful back to Reno! I used to drive up from San Jose for the weekend…read moreand the awful burger was a must. When I heard they were back at Baldini's I had to get it! The service was great but took awhile to get the burger. I like how they stack the box and give an extra box of fries. I'll definitely be back

Welcome to Baldinis: Where the worst things happen…read more The only reason they are getting two stars is for the food. DO NOT COME HERE TO GAMBLE AT ALL COSTS. Period. I've been here at least 20 times and every single time they widdle down your money and you will leave with nothing you came in with. Slots are horrible, Keno never hits, not sure about video poker but I'd be willing to bet (with a much better chance at winning than if I were to bet anything here) that the poker is garbage too. Standard service, not anything to write home about. This is clearly a hang out spot for people that are already poor and Baldinis makes good and sure they stay that way. You know how you walk in a casino and hear or see lots of people hitting jackpots? Not this place. Just people chain smoking to calm their anxiety of getting robbed once again by the infamous Baldinis. Terrible casino. They will try and hook you with promotions but they are only to get you to show up and feel like you have a chance at winning something but you will indeed win nothing so save yourself the headache and go somewhere else. Of all the Casinos in Reno/Sparks the places that hit the hardest have proven time and again to be Sierra Sid's (right down the street on McCarran) and Peppermill. I've given this place too many chances to redeem themselves but I always walk out of here irritated. They don't even give you small wins on any of the machines to break you in at even or slightly above. Every machine is the same thing: win slightly less than you're betting to chase a dragon that does not exist. Food is notably priced but again that's the only reason I'm giving 2 stars. As a Casino this place is more than deserving of a full Zero Stars.