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    Doss Nermine Dr

    5.0 (1 review)

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    13 years ago

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    Riverside Medical Group - This is the blood collection room -- laboratory.

    Riverside Medical Group

    1.7(17 reviews)
    2.8 mi

    I started out years ago with Dr. Rodriquez and when he left I switched over to Dr. Anabel Agcopra…read more Both doctors were fine. The biggest problem with this place, is trying to reach the office by phone. A few weeks ago I tried to reach the office and my call was always answered by a call center. They took my information and promised me that I would get a call back from the office. This never happened and I left several messages with the call center. This has happened several times in the past also. The funny thing is when you go to office it is filled with girls in the reception area, just talking to each other. I am fed up and will try to find a new doctor within the Optum network.

    Customer service is beyond terrible. Unless you speak Spanish, I don't recommend this place at…read moreall. I got a call with blood work results.. When I asked the rel questions regarding the elevation of my bloodwork all she would respond is "Yes".  I do not believe she understood what I was saying. I find it very unfair to patients to have someone who does not speak fluent English call me to review my blookwork.  She clearly did not understand what I was asking her.  I went to the doctor with concerns about my health.   I then called the office back and requested a copy of my blood work.  Everything is not fine as stated by the rep. I highly recommend that you not have nurses who are incapable of speaking the language fluently call patients and make their own medical assessment.  Based on her assessment I would need no further follow up.  My bloodwork speaks for itself.  Ignoring it would only harm my health even further. Extremely unprofessional and unpleasant.

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    Woodridge Medical Associates

    Woodridge Medical Associates

    2.9(8 reviews)
    4.0 mi

    Unbelievable poor service. Amber was original contact. No response 8 days after sending requested…read moreinformation as Pdf attached to email address. After receiving no response, I, called to follow-up. Amber told me more pages of sleep test needed. I was not happy there was no request for same from telcon and email. Then I was forwarded to "Medical Records" at my request. No response from English as second language person after I requested repeat of name. Was disconnected from "Faf". I called the number again and was put on hold several minutes before being disconnected again. Amber and Faf both talked like they were following a script and not responding as a human. They were not trying to resolve my need for a CPAP. Current one is cutting out in middle of night repeatedly. Getting worse as time goes by. Been in progress to get a new CPAP since 7-13-21 to now, 10-19-21. I do not recommend Sleep EZ or Woodridge medical for CPAP needs. Recorded messages and human contact repeatedly referred to recall of Phillips Resprionics equipment. I gave requested equipment as: brand, "ResMed AirSense 10 model and head gear, ResMed AirFit F30i" No connection with Phillips Resprionics. Apparently this recall is overwhelming the medical air supply industry.

    I have been a patient of Dr Pecorelli for a number of years now and found him to be very…read moreprofessional and honest. I have always felt when in the office I have his attention at all times when in for a visit. The doctor has never has been taken away by phone calls. I do understand the office has much new help in the front but that is what goes on everywhere in this day and age of cost and shortage of help. I have never felt like my health has been in question. The new facility is very nice but parking is NG.

    Doss Nermine Dr - physicians - Updated August 2026

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