I'm happy to be the first person to review this thoroughly competent ENT doctor…read more We met him after being admitted to Elmhurst Hospital through the ER after the ER couldn't stop a nosebleed and David just had his follow up to have the Rhino Rocket (not as cute or as fun as it sounds-- does *not* cause rainbows to shoot from nose) removed. This could have been much worse. Dr. Miller handled it smoothly and answered all of our aftercare questions. The front office was polite although probably a bit disturbed by my very existence. The nerve of me to be breathing the same air as *people* how dare??!! Of course we were an early morning appointment and maybe front office was just not totally enthusiastic about being awake. Because I grew up around here and was bullied I'm used to a certain shoddy treatment from absolutely everyone, but sometimes it's not personal. Overall rating is still 10/10

Two highly enthusiastic thumbs up!…read more I saw Dr. Jones today to ask about getting my tonsils removed. I've seen a lot of doctors in my life, and this might just have been my best doctor visit ever. Dr. Jones has the kindest demeanor you could ask for, and was extremely thorough in the warnings and information he gave me about the procedure. I actually felt like he listened to me and genuinely cared about my concerns and about my health. This is the kind of doctor you always wish you had. I'm actually kind of excited to come back for my surgery in January! How often can you say that?!? In short, if you're looking for an ear nose and throat doctor who is kind and competent and will treat you like a human being, look no further. This is your guy.

My husband and I saw Dr. Jones in March 2020, and it's been a nightmare ever since. We were both…read morecharged a SURGERY CHARGE of $1300 each. We were not informed by Dr. Jones or his staff that we would be charged for this 1-minute look in our nose. I repeatedly called Loyola and Dr. Jones' office to no resolve. Dr. Jones did not inform us that looking at our nose would cost $1300 or considered a surgery. If he said surgery I would have stopped right there and said no, I need to talk to my insurance company. I did ask him why since we had CT Scans why couldn't just look at that. He runs up the bill with charges we were not aware of. He will not return all phone calls. His office states the doctor has no idea that there are charges for various procedures. I'm questioning if this is a violation of the False Claims Act but Dr. Jones has not returned my calls to discuss this.

Superior in aspect. Never met such a caring staff. From check in to surgery prep. They are just…read moreamazing. Frank

I had to have a colonoscopy done here and I was very, very nervous. I had never had one before and…read moreI didn't know what to expect. Every person I encountered here was nothing but kind and professional. They talked and joked with me and really put me at ease and I appreciated that so much. It's never a great day to have that kind of test done lol, but the staff here made it a little easier for me. Thank you so much.

I was having problems with being increasingly more tired and not getting enough quality sleep in…read morethe last two years or so. Sleep study did not produce any definite diagnosis. Then I was recommended to visit Dr.Girgis. He took simple diagnosis steps. After my first visit I started noticing that I was breathing very unevenly, with obstructed flow on one side. On my second visit, Dr.Girgis pinpointed a suspicion and confirmed it with a quick CT scan showing an almost golf ball size cyst in my sinuses, as well as deviated septum. The cyst must had been growing slowly so I never detected a sudden change in my breathing. He recommended surgery to remove it and promised I will breathing much better afterwards. He advised that I will need to take a week off, and will take a few weeks to fully recover. I doubted that I will need a week off from my work, and we scheduled the procedure a few weeks afterwards. After surgery that went well and as planned (I was sleeping 3 hours or so), the healing process started. My nose kept bleeding but on the third day after surgery I experienced a short deep sleep that was the "Ah-ha! This is like it should be when you get a good night of sleep!" moment. I went back to work, and have aggravated my nose, and had difficult time coping with my constant nose bleeding that progressively slowly stopped by the 6th day. I was surprised when on the 6th day after surgery dr.Girgis pulled two 5 inch long plastic stems from my nostrils and a long draining tube... Hahaha. Two months after surgery my inner nose and its lining are almost normal, just a touch sensitive (well, the septum was cut and repositioned). At the end, it was all worth it. Girgis and all his staff were always very professional, and friendly. My breathing and quality of sleep has dramatically improved. And I got my life back, Big Thank You Dr.Girgis.

I had trouble breathing through my right nostril when running or when being active. I noticed my…read morenasal septum was slightly deviated. But then I was involved in a car accident that shifted my nasal septum even more causing my nose to look completely off. I went to Dr. Girgis & Associates so they can diagnose my nose. Dr. Girgis told me that with just the internal surgery I should notice a major difference in my breathing and my nose will look straight again. So I went ahead with the Surgery. The surgery went well and I recovered fast. The final outcome was YES I'm breathing much better but my nose still look slightly off but not as bad as before.

I am so glad I received my care here, Dr. Rebecca L…read more Anderson provides a high quality care to her patients, she really cares, she is very attentive to her patients needs and takes the time and patience to answer all questions concerning their hearing and devices. I recommend her highly.

For our family it was a long road to admit there was a hearing issue. All kinds of emotions were…read morekeeping us from taking this step, but after a referral to Sound Hearing Group I truly can't say enough about Dr. Rebecca Anderson. She has made this journey one filled with compassion rather than uncertainty. Dr. Anderson is exactly what we needed to keep us focused on the goal of better hearing through hearing aids. She is patient, compassionate and most of all LISTENS to her patients and reacts accordingly. We could have chosen a location much more convenient to our home, but I am so grateful that we followed the referral to Dr. Anderson and her team. Wonderful service, wonderful location, AMAZING staff! Highly recommend!

Dr Ortega is worthy of Five Stars, every time I see him. The single star review admits all of the…read morethings they did wrong, but is mad and surprised about a no-show fee. Every medical facility I've encountered since I've been paying for life on my own (30+ yrs) has a similar policy and oversleeping and knowing taking a congested roadway are all reasons to avoid a doctor? Seriously, yelp, edit out this stuff. A person with a laundry list of complaints that all start with "I messed this up...", "I made a bad choice..." should be weeded out from a fair doctor review. NONE of this has to do with quality of care. As to the mention of rude or impatient staff, I'll bet this was two sided, and by Friday afternoon we're all a little "done" with work. The staff who answer the phone answer for the building, not the doctor (which is VERY clearly mentioned on the phone). The office staff are pleasant, are willing to say "I don't know" then find out, and even found a spot for me when I showed up a week early for my appointment but with an obviously infected ear. Doctor Ortega always takes time to sit and talk to me. He'll explain anything I ask about, whether a procedure or just the process of what he's about to do over and over until I grasp it fully and am comfortable. He's also knowledgeable about medications and has given stellar recommendations to me for a dentist that could make me an affordable nightguard to help with TMJD. The later in the day your appointment, the longer the wait can be, but it's never been too bad. I've seen Doctor Ortega now for nearly a decade and have no complaints. The only reason I would NOT recommend him is because then more patients will make appointments and I'll have to wait. :) Oh, by the way, Dr Ortega is a very educated and intelligent individual. He's a MD but also a PhD.

My appointment was to be this last Friday. I took the entire day off as a PTO…read more Unfortunately, I fell asleep in the afternoon and didn't wake up until about 40 minutes before my appointment. I took York St. south at the peak of rush hour ( bad idea). However, I called the appointment desk to tell them I was running late and stuck in rush hour traffic. The girl at the appointment desk asked if I would be any more than 15 minutes late, then I would need to reschedule. She never mentioned that if it were a few minutes after that, that I would be charged - a no show fee of $40.00. When I reached the front desk at the doctors office I was told very rudely I might add that I would need to reschedule and that because it was more than 15 minutes late I was considered "a no show". Not once did anyone tell me I would receive a charge of $40.00, nor is the information in any of my emails. Very unethical in my book!

Incredibly unprofessional place. Unfortunately, I have BlueCross Health Insurance etc, so I only…read morerely on Elmhurst locations only. It has remand the same throughout my years being here. The staff is incredibly unreliable. They are rude and will give you sass if you ask a question. They will hang up on you. They always transfer you because they don't know HOW to help you. And as for the Doctors. I have been misdiagnosed by Doctors here. They always tell me, "I THINK you have-" as well as " I doubt it is-". They then proceed to ask me if I have any questions afterwards, for protocol purposes. They will tell me, "well if you had read the paper, it states". As someone who is not in the medical field. I can not understand the majority of what the paper states. In worse cases (majority), they will have the audacity to bill you. For what-Only to tell you what you already knew or that you needed to resolve the "issue" with some Tylenol.

Made a appt with Dr Sage for the kids at 4:30pm on Thursday. I call about 3:40, questions on forms…read more Answering service said their closed for the day.... apparently the answering service was wrong on hrs and dates. Make a new appt, for following next Tuesday. Come in, they said it was the Tuesday weeks later. That's NOT was the appt. Told the office manager, pol in the office need to be fired, and the answering service. I took a day off from work. I want to be paid, since I do NOT get paid, when I'm off.

I saw the doctor last month for my medical marijuana card but they didn't verify my dose so I'm…read moretrying to get a hold of my doctor just to have my dose verified and corrected how do you get a hold of this doctor I can't find any number that's active besides the original number I called but the lady is insane and will not even let me book an appointment or speak to the doctor .

This lady Michelle Alexandre is a scam and she has an open court proceeding for billing fraud, so…read morebe careful. She's terrible at her job and very rude. Also, if you give her the same attitude she's giving you she will lie and make up some nonsense on your medical chart. For example; she will say you're seeking Illegal drugs for something that you are currently being prescribed, and said medication is not even a controlled substance. She's miserable! Avoid her. Also, the clinic she was working at had so many complaints about her they were looking to dismiss her.