I came in for what should have been a routine contact lens exam, and the entire experience left me…read morefrustrated and concerned about my insurance costs. During my visit, I was diagnosed with "dry eyes," which I understand can happen. What I don't understand is why that turned into being required to return to the office once a week for the next three weeks--each visit billed separately, of course. These extra appointments felt excessive and unnecessary, and they ultimately drove up my out-of-pocket expenses and insurance claims for something that should have been simple. On top of that, when I asked for a copy of my contact lens prescription, I was denied. I still haven't received it, which is unacceptable and directly impacts my ability to purchase lenses elsewhere. Overall, this practice feels more focused on generating charges than providing patient-centered care. I cannot recommend them and would urge others to proceed with caution.

Having flown to Dallas from Denver without either glasses or my contact lenses, I was in trouble…read more Three days to go and only one pair of daily wear lenses. CRAP. After having contacted 4 different optometrists, I called Plaza Vision, who told me to come over with my prescription and they'd see what they could do. Walking into the office, the staff was just so incredibly nice, and helpful... what a difference from the other local doc's offices. So, I handed over my prescription, and they took it back to the doc, Dr. Newman. GO FIGURE... he actually personally knew my optometrist from Denver. Within about 20 minutes, they'd called my doc, waited for the office to track him down, gotten agreement on a suitable substitute, and gotten me into some contacts for the next few days. After the first few phone calls to other places, I never thought that it would happen today. WHAT A RELIEF. So, if you want fantastic customer service, please try out Plaza Vision... they're a wonderful breath of friendly fresh air in an age of places that really don't care about you. THANK YOU, Dr Newman and all of your Staff! :)

Really OBSESSED with this place! It's very modern and gives a New York loft vibe. You feel fancy…read morejust being in here! Quite disgusted by the 1 star review and comment of a person calling these people scammers when they aren't. Just because you had a bad experience doesn't make people scammers. Anyways, every time I've come in here the ladies are kind and helpful! I love the entire staff, the doctor is great! I have about 3 pairs of glasses from here and I got my Acuvue Oasis daily lenses from here. As long as I live in Dallas I will always be a customer here!

Dr. McDaniel and his staff are the best. He has been our Optometrist for years and we are very…read moresatisfied with him and his office. He is very attentive and explains everything clearly. We live in a (literally) hundreds of miles away and we still make the trip back to see Dr McDaniel every year.

I'm not blind. Yay. Came here a few weeks ago for an impromptu eye exam because my current glasses…read moredidn't seem to help as much anymore. This location was also the most reasonably priced one. The other clinics wanted $70+ and I really didn't want to pay that much. This location charges $39 for an eye examination for glasses- I think it's $110 if you want a prescription for contacts. The exam itself was easy. I was in and out in less than 30 minutes. The staff was friendly and very efficient. I had to fill out minimal paperwork and before I knew it, I was already in the first examination room. I didn't get Dr. Chen but I got his associate. Dr. Fazel is very knowledgeable and I felt very comfortable taking to him. He explained what was wrong with my eyes and what I could do to make it better. I'm happy to have found a reasonably priced place to get my eyes checked.

Everyone knows how tiny these places are. This photo does not even show all of the people standing…read morein the front and all around me I would have got a better picture but the lady in blue was staring at me. I counted 21 PEOPLE!! lmao. Way to long of a wait and to busy and uncomfortably cramped. The Dr. was not to helpful at all, she looked like a white lady, so maybe she was filling in for dr. Chen? all I know is I will not go back. Ugh this is what I get for going to Walmart!

I love this store! Why does Yelp say it's closed? I got some amazing Prada glasses here--my first…read morePrada anything. My plan is to get Rx lenses for them; keep your eyes peeled for a review of my eye doctor. I appreciate the laid back, yet super helpful attitude of the staff. I took my regular glasses in for a quick repair, and the manager was happy to help. She was kind, yet honest, and told me what couldn't be repaired. Everything she said was echoed by my eye doctor. I love to pop into N3L just to say hi and try on sunglasses because the staff is fun, the music is fun, and the shades are fun!

Amazing customer service. Salina helped us today fixing my sunglasses. I am so happy to be able to…read moreuse my glasses again. She was so nice, helpful and FAST. Thank you Salina!!

Professional service, first-class attention, fantastic customer service. State-of-the-art…read moreequipment. I have been a customer for over 9 years and would not trust my vision to any other optical.

Great experience here. Doctor Masters was friendly and communicated well. Staff was friendly and…read morehelpful. Ordering glasses was quick and easy! Looking g forward to doing more business with them in the future!

I have never had a bad experience at this place and I have been going now for 6 years. I now drive…read morean hour because I have moved and refuse to go elsewhere because I have had bad experiences at literally 3 other eye clinics prior to coming here so when I tell you this place is stuck with me and my daughter I MEAN IT!!!! The doctor is amazing, funny and very welcoming! The staff is very helpful and will literally go over and beyond you simply have to tell the ladies what you're looking for and your budget they are very helpful! This place is amazing!

I have never had any issues here like some of my fellow yelpers. it has never been crowded and I've…read morenever had to wait for my glasses or contacts. I came here out of convenience and necessity- our vision plan changed at work and this was the closest clinic to home that accepted our plan. The place is clean and smells nice- bonus. They do have a lot of fancy frames- Prada, Gucci, Versace- but I have never felt pressured to upgrade anything. Matter of fact I always bring my own frames and they are just as happy to stuff my lenses in for me. I really like the doctor- he always tells me my eyes are beautiful lol. He also mentions they are healthy and I'm doing a good job not sleeping in my contacts- but whatever- priorities. They carry the brand of contacts like love too- Acuvue Oasys- so that my eyes don't dry out all day.

Pleasant and professional staff. Didn't keep me waiting. The exam rooms were clean and everything…read morewas sterilized in my presence Also offered small Mother's Day gift

I have been going to this office for many years and will always be a patient. If you are looking…read morefor a great optometrist, try Dr. Tran. I love everything about this office! You won't be disappointed with him or his staff. Friendly faces. On-time appointments. Patient-centered exams and recommendations. That's everything needed for a great experience!

Always friendly, honest and timely. The facilities are great. Never try to offer me anything I…read moredon't need, which I appreciate. Been going to them for years!