Excellent service! Rivertown Collision will always get my business! Friendly staff & quick…read moreturnaround. Highly recommend!

Decent paint and body work. Plastic trim improperly installed on the bumper so I corrected it…read moremyself. Incorrect bug deflector installed on the front edge of the hood leaving large gaps under it allowing trash and debris to become lodged between it and the freshly painted hood. Per their contract, no aftermarket part that causes damage to the vehicle is covered by their warranty. They installed the wrong part. Their collision representative has zero follow-up skills at all and has yet to reach back out to me in over a month after saying he was ordering the correct part. He also mentioned that the part they ordered for the next replacement and the incorrect one that was installed are the same part number but the unit they installed does not line up with the contours of the hood and they removed the dealership installed unit that did, so clearly they are not the same. I'm not surprised because when my wife's Buick went to their shop, the driver's door would not close without clunking a hitting the strike and there was paint overspray on the windshield and driver's door glass. When she went to pick it up after receiving demands to return the rental car, the door was the same way it was the day before and overspray still on the glass. I went ahead and fixed them myself since I'm a technician. Now the tire pressure sensor has failed on the wheel they replaced, so I'll end up dealing with that myself too. I spoke with a number of other people, including relatives and they have all had less than stellar things to say about their experience with Rivertown Collision center, so after quite a number of discussions, we have all decided not to take our vehicles there for any further repairs. I'll personally be going back to Frank's Collision Center where they have always been willing to take care of any issues I had promptly. I'd rather have the hassle of taking it to one place for an estimate, then getting the insurance company approval, then driving or towing it across town to have it done right the first time and not have to call and ask questions about when this repair job that has been awaiting completion for months now will be completed. I am a cancer patient and I work as many hours a week as I can to provide for my family while trying to make it to and through treatments. I don't have time or desire to deal with this.

Fantastic service. Very friendly. Kept me updated of the repair progress. I travel from Florida to…read moreColumbus GA for work every week. I took my company truck in for a problem with my A/C system. I dropped it off at 9:30am and got a call later that day letting me know it was fixed. I was very pleased with the quick repair!!

Went to this location and was told that I had to leave my car or they wouldn't work on it. No other…read morecars were there. They had a small waiting area but I was told I had to wait next door at McDonald's or wait outside. THAT was sorry service took my car elsewhere.

Great service & value. Folks were so friendly and nice. Had a blow out tire on 85S and they took…read morecare of me fairly quickly.

This store is run the way a tire store should be run! I won a gift certificate for a free oil…read morechange. They did a great job. were friendly quick and efficient. They just got a new customer! Thank you!

I wish I could give more than 5 stars. My experience at Gipsons was phenomenal. The service…read moreIreceived was amazing. I couldn't ask for a better experience. The manager was all about "Service With a Smile" I will definitely go back abs recommend them to everyone I know. Thank you to Gipsons for treating me like I matter.

Stopped to get a flat tire repaired. They took care of it immediately and honored the repair under…read morethe prior Goodyear dealer warranty at the same location

purchased 5 new vehicles from them--better sales force no pressure sales if they don't have what…read moreyou are looking for they try their best to locate it from another dealer and bring it to opelika ,ala.

If i could give higher than a 5, I would! I usually dread dealing with car dealerships, but…read moreKeinodrick Sims made my purchase so easy. My credit union drug their feet and took several days to finalize my financing, but he helped me navigate the process that they made so convoluted. I would absolutely trust Keinodrick for my next vehicle purchase. You should go see him!

Great service and got our rig back on the road. Our parent company recommended and didn't…read moredisappoint.

A great and knowledgeable crew. the customer service is amazing and so kind. The entire team was…read morefriendly and took time to talk me us about our vehicle. thank you

We had a blow out on our travel trailer on the way to Destin and were stranded on the side of…read morehighway 185 South. We called everyone in the area and no one was willing to assist. We called Tires First and spoke to Brad who was able to send a technician to us to replace all 4 tires where we were. Their center closed at 1:00 and he knew we would never make it there before they closed if we put the spare on so he offered on site installation. This was the first day of vacation for us so we were really upset at the thought that our vacation was ruined. They really came through for us and were very courteous and respectful. We recommend them 100% . Kim and Lee

Brad Parker is wonderful and helpful. Takes time out of his busy schedule to send paperwork…read moreneeded. Goes above and beyond. April Collins Victory Driveaway.

I will not come here again. I purchase a sub and it blew on my way home which was less than an hour…read moreaway. But that wasn't the issue. I called the guy that installed it and he said bring it back to see what was the issue. Go back there they looked at it and the sub was torn. So another heavy set guy came out and asked me what I did to it. I said nothing but listen to it. I never touched the sub they installed it. I never asked for my money, I just wanted it replaced because it could have just been a defective sub. So the guy told me that he wasn't in the business of losing money and I said neither am I. So he goes on ranting and raving. I remained calm but was getting a lil nervous because I'm a wheelchair user and I wouldn't been able to defend myself if needed and the guy knew that but I kept my phone in hand to call the police because he was getting a lil irate. So I explained to him that I didn't want any issues and we finally came up with a solution that ended up him taking the sub out and me getting my money back. But this series of events could have been avoided because all I wanted was a working sub but this guy insisted that I was out to get him in some way but this was not the case. Simply has a bad sub that was purchased from crunk yard all they had to do was replace it and both parties would have been satisfied. This is the worst customer I ever experienced at a car audio place in Columbus. So, I thought that was the end of it so I drive over the custom car audio of Columbus GA to get a sub since at that point I didn't have one and I spoke with Mike, great guy by the way and I told him I needed a sub and what type of sound I was looking for and he matched the perfect sub for what I wanted and proceeded to installed and found a major issue. He found that whoever uninstalled the last sub taped the amp and speaker wires together. Lucky for me that my truck did not catch a fire or blow the amp or fuses. Unjust don't prosper. Crunkyard this was very unprofessional to sabotage my wiring and audio system but what goes around comes around. karma is real.

epic new location! these guys do great work, and they hooked me up with an awesome app radio for my…read morecar.