(Customer "no-service"). I called for them to come out and look at damaged door. They set up time…read moreand didn't show or call. I then called and left a message and they never called back. I got it fixed by someone else. Don't expect service from them.

Fantastic company!!! I meet with three different garage door companies and by far Bill and his…read morestaff exceeded expectations. Bill took a personal interest in the look of the garage door and gave us great recommendations. 150% satisfied.

A similar thing that happened to Lynn D happened to us. In mid-October 2025, we got a call about an…read moreoutstanding invoice for replacing two springs on our garage door -- supposedly done on July 31, 2024 (over a year prior). We have no memory of this ever taking place. The last repair we clearly remember was when they replaced the entire motor in 2023, and everything has worked perfectly since then. So, over a year later, I get a random call at work about this invoice. Their explanation was that someone in their office had passed away, which is why the bill was never sent. Oddly enough, this is also the only job they've ever done at our property without taking completion photos. None of it adds up. The only "evidence" they can provide is GPS data showing their truck was supposedly at our house that day (and actually the address it's showing it was sitting at is an empty lot number for our subdivision). I was actually searching their number to pay the invoice -- because I hate the idea of owing anyone money -- and that's when I came across Lynn D's comment. Now I'm questioning the legitimacy of this invoice even more.

In a house built in 1962 the garage door was in desperate need of replacement. So I stopped in at…read moreGarage Door Specialist to check out what they had and found just what I was looking for. After some options on style and colors with Kara I came to a decision and ordered one. Pricing was fair and scheduling was easy and convenient. The day of installation the technician showed up on time He was polite and did a great job and cleaned up after he was finished. Everyone in the office has been extremely nice and a pleasure to work with. I strongly suggest that if you're looking for a garage door you need to check them out. Thanks for the great job.

We showed up at your Charlotte location at 737 in the morning yesterday. My son was driving my…read moreheavy duty truck with a flatbed trailer to make it easy to load the materials you were selling me. He was the only customer in the parking lot when he arrived. He was greeted by a polite lady at the front desk saying he was here to pick up the order. She struggled to locate the order and then what appeared to be a supervisor came out from a backroom and said he had it under control. A few minutes later, he got a confirmation that the order was ready and here to be picked up. They did not have the three-inch screws that we ordered. We asked if you had three inch screws in any color in stock, they said no. We then asked if you had any 2 1/2 inch screws in stock, they said no. It is very important to note that your company did nothing to help with solving this problem, my son kept having to come up with possible solutions to solve this. This answer soon changed to they did have some 2 1/2 inch screws in stock in the charcoal color, they brought out a box of screws and we found that once we checked them they were the wrong color, we gave them back to the lady at the front desk and she went looking for other screws, she came back with a second box that had some charcoal colored screws on the surface but then had burgundy color screws buried in the box, we sent her back the third time and she located the correct screws finally and gave them to us. We were assured that we would receive a credit for the price difference in the screws from the three inch to the 2 1/2 inch. Once all of this confusion was put behind us, my son went outside expecting to have the materials loaded up. Again, please understand that when he pulled up at 7:37 AM there was nobody else in the parking lot. A semi-truck pulled up right as he went back outside and your location began servicing that semi-truck ignoring my son, they said it should be done in a few minutes at the end they would load the materials after that. Following this, another semi-truck came in and they started servicing that truck instead of my son. My son describes the situation inside this location as chaotic and no one was willing to address why he was still sitting there. Another customer arrived and they started helping him and loaded his Rav 4 up with multiple different roofing products. Still not helping my son in any way, then somebody dressed in one of your company uniforms pulled up in a White Chevy Avalanche and remarked to my son: "nice parking job". She was saying this in a very nasty sarcastic tone of course. It should be noted that the only reason my son was still parked in the customer parking is because your company still had not loaded his truck at 9:00!!! Finally, the truck was loaded and my son left at 9:23 in the morning. This could be one of the worst examples of customer service I've experienced in recent memory. We got the product to the house and we will say that your estimator really overestimated waste and I am quite confident we ended up paying for a lot of metal that we just didn't use. It was also below average quality compared to what we're used to using, but it did ultimately do the job a lot of the overlapping ribs were not even and while they still barely overlapped at one end they were as much as an inch difference at the other end of the panel. Concerning, but you would have never heard this comment if we hadn't had such terrible customer service on site. The aftermath is that we wasted about $750 in labor because a crew was just sitting there while my son sat at your location for two hours waiting to pick up something that was supposed to be ready to go right away. We also have not received a credit for the overpayment of screws. The salesman that we originally placed the order with apologized and said we will get a credit for the screws and management would contact us about the terrible service, neither ever happened. I have waited almost a week before posting review.

We needed a single piece of black roofing to complete the shed roof over our well house. Chris…read morehelped us with this and it was fabricated and ready the day after we called. My husband picked it up today and they didn't even charge for it! He even got some random screws to put it down with and there was also no charge. I can't remember the last time someone did something nice like this. Thanks to all at Best Buy Metals! Great folks! 10 stars.

I am highly impressed with Gibson's workmanship and will certainly recommend them to others. Tangee…read morehas an excellent personality, she is very professional.

Absolutely fantastic business, great customer service, very kind and friendly employees. If you're…read morelooking for a reliable local electrician Gibson's electrical is by far the best.

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.

They responded fast and came and gave a quote quick,real nice guy. I didn't hire them only because…read moregot a better quote from another handyman

Excellent service and very knowledgeable at the job at hand. I recommend them to anyone! Great…read morevalue also!

Chuck and Melissa were incredibly helpful and quick to respond when our power was out due to a…read morefallen limb. They were extremely friendly, informative, and flexible. Glad we found them, I'll be saving their number in case we ever need an electrician again.

Great experience start to finish! Called for an estimate on a total rewire + upgrades and Tim came…read moreover, we discussed what I was looking for and did a brief but thorough inspection of the current electrical system. Received a detailed estimate by email along with a few additional recommendations on how to make future upgrades easier (adding a sub panel in the garage instead of just running a 220v outlet from the main panel). The job itself went smoothly... Tim, Gary, and Bailey seem to work well together and set realistic expectations and timeframes. They were accommodating to changes along the way, and were willing to share ideas and suggestions when asked. Workmanship seems neat and professional, communication throughout the project was great, they finished ahead of schedule and on target as far as their quoted price. I got estimates from several electricians in the area before finding Kolpin Electric and was blown away at how eager several of them were to cut corners and take shortcuts despite being told that money wasn't a primary concern... Kolpin wasn't the cheapest nor the most expensive quote, which I guess is the sweet spot you want to be in. 1 week after completion I'm thrilled with the job they did, and while I don't think I'll have many reasons to call them back to do more work at this house, I'm glad to have Tim's number handy just in case and certainly if I ever have need for an electrician in the future for another project or to refer to friends/family/clients! Thanks again guys!

Tim and the gentlemen who came out to install our floodlights were so great! Communication was…read moregreat, and they came when they were supposed to. They even came back out the next day to make a minor change to the lights. We would highly recommend Tim and his crew and look forward to doing business with them in the future!