Could not be any Happier! We called after researching and talking to neighbors, and will definitely…read morerecommend to everyone. From the first call, measure appointment, to installation, you get what you pay for, great product, excellent service, cordial, and friendly. We had other quotes but this was a no brainer for us, we wanted quality since we knew it was an investment for our home. We love that their polywood shutters are made in the US, and their lifetime warranty. We were anxious about the 6 weeks wait but it was definitely worth the wait. Thank you Sunburst Shutters team. We Love them!

From the owner: Sunburst Shutters was started in the early ’70s by people who believed they could make a better…read moreshutter than any other shutter on the market. Since that day, the philosophy of the company has been to offer better products and better service than anyone else. Our goal to be the best has permeated every aspect of our window treatment business, including the shopping experience itself. Sunburst was one of the first to offer a shop-at-home sales program where design professionals brought samples into the home to guide customers into selecting the best product for their home. After much research, sampling, and testing, Sunburst announced the creation of Polywood Shutters. Polywood is a synthetic material that won’t warp, crack, or split. Polywood was also designed with numerous insulating benefits, including weather stripping, solid core components, heat reflective paint, and more. Polywood shutters are 100% made in the USA: from the raw materials to the extrusion, painting and assembly.

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

We have used RCI Doors before, very happy with their work. But this last time they were here they…read morechanged the spring in the door. They were here 45 minutes. While we were happy with the work, they charge outrageous prices. The spring was $200.00 and labor 400.00 for 45 minutes work. It took several calls to get the invoice and then another call to get the actually breakdown of the invoice and no one returned our call after we received it and had questions. According to sources this is really high labor for the job that was completed. We will not recommend this company anymore and definitely will not use their services.

Brendon and Rick came in and installed our doors quickly and professionally didn't interrupt…read morebuisness and let us know when they were finished definitely recommend to anyone in need of there service

We love the professionalism of everyone involved with this business, so far, especially Jonathan…read moreHiatt. Clark Hall has hired only professionals. Jonathan showed us all our options and it was so easy to come up with a decision. When I received drawings, of the new door, they were perfect and forwarded to our HOA. I think the HOA approved within 3-4 days. I can't remember the name of the man who came to measure, however, he must have measured each aspect of the door at least 3 times, maybe more. I expect the door to fit perfectly. I expect when we receive the new door, there will be more good things we have to say.

Oh My Fantastic. Met with Steve very helpful lots of ideas for a new front door. Came out to the…read morehouse made recommendations for hardware. A real enjoyable experience. Hey they are not the cheapest but you get what you pay for. Real professionals and the installers a father son team true delights Steve and Tyler. Only wish they installed and made garage doors. Highly recommend Look at before and after photos

Great Crew! got my appointment scheduled in the knick of time for a home inspection. Did a great…read morejob and finished very timely. i'd gladly hire them again.

I had some rot near the gutters on my front porch. Jeff was responsive, came out to have a look,…read moreand quoted me a fair price. Arius, the one who did the work, was able to complete the work in a timely manner. The result was good, and my issue was solved. They also came up with a solution so that the issue wouldn't happen again. Whenever I hire someone to do a job, my final question is always: Would I hire them again. The answer, in this case is, yes! It was a pleasure doing business with them. They did a good job for a fair price.

On time and prompt. Professional and friendly. Came on…read moretime, completed job with minimal direction. Thanks Illia!

Illia is hands down my go to handyman…read more And I don't say that lightly because I gave him a really big project that took over a week to complete. He literally does it all (replacing toilets, replacing floors, treating the concrete, finding problem areas (mold) and replacing it, identify issues (wrong breakers placed in the house), painting rooms, replacing doors.. you name it and he can do it. What I appreciated the most about him is that he has strong communication, great work ethic and will get the job done no matter how long it takes. We had an issue or two with our ceiling fan after the project was done and he immediately came out to take a look - both at the fan and at the how it was wired (turns out it was the fan). He's definitely reliable and would take care of the job until the client is satisfied. His pricing is also very reasonable. I've only known him for three weeks and has already given him three projects. I'd definitely rely on Illia again in the future.

I was actually suggested this place by someone from my local Lowe's....I thank him every time I see…read morehim. The building center is great and the prices are even better. The sales people are very helpful and make sure you have everything you need.

I bought a number of items there. among them there was - 1…read moreitem off the floor it wasn't delivered on schedule no biggie - 1 entry door with transom ($500) - 1 custom window $1,200. The style of the door and the transom didn't match, I called and was told "that's what you ordered" . Really I asked for mismatched styles? For the window I had ordered the lightest clearest low-e glass available, I got the dark type of glass that's recommended for Fla, Nm, Az etc. " That's what you ordered" was the response again. They don't even bother to ask what was shipped or what you ordered, they don't want to know because CYA is the order of the day. Then when you go over your buyer's order you realize that regardless of the conversation you had with their salesperson the printed order is so vague that they could ship you anything at all and claim that's what you ordered. My contractor bought my siding there, it's an off-brand and the quality doesn't impress. Really shoddy practices I ordered the rest of the windows ( Andersen) from The Plywood Mart although they won't match these and they were more expensive, that shows how I feel about sponsoring this store again

The Looking Glass manufactured our front door with side lights. Betty Williams at Looking Glass…read morealso custom designed and they manufactured a 6' high stained glass window with an arched stained glass window above it for the front of our home on Lake Wylie. They display a scene of a heron on the water with ducks landing above it and are beautiful. We have lived in the house for eight years and loved both the door and the windows. The new owners don't want the windows and we are now having Looking Glass remove and crate them so that we can take them with us. The Looking Glass is friendly, attentive to your custom desires and does outstanding work.

I ordered a new front door with decorative glass, however the transom window was plain glass. I…read morecontacted Looking Glass and they created a masterpiece for me that matches so well you'd never know it was a replacement window. Very happy with the results.