I bought a leather jacket here exactly one month ago only to notice last night that the end piece…read moreof the zipper track had become detached from the fabric it's supposed to be clamped onto. When I called to ask about repairs/exchanges the sales rep couldn't be any less helpful - I was told they don't do either and that unless I could prove it was broken at the time of purchase that I was stuck with this broken jacket. I've zipped this jacket up only a handful of times so for something like this to break after light use just screams cheap. Leather jackets are supposed to last years, not weeks. Will never shop here again, I recommend you spend your hard earned money elsewhere.

PROS: This place was organized, staff was friendly, prices were good, and the layout was neat…read more CONS: They hide their discounted bags in a cabinet and not out in the open. Their selection with jewelry and other accessories (besides bags) is very limited OVERALL: I would come here for a bag, but other items I would go to a different location.

never answers the phone. And when they say someone is going to text you with options they don't…read morefollow through

Quite small compared to WOMEN COACH. They have shoes, bags, wallets. I saw a wine bag/carrier…read more That's a very interesting merchandise. Service is great. The staff is nice and helpful. It's an outlet so most items are on sale. Great place to get luxury bags for a lower price.

This Coach Men's store in Woodbury Outlet is mostly good for accessories like wallet, belts, bags,…read moreand watches. They also have good number of shoes. Clothing not as much. I saw limited number of shirts, t-shirts and jackets. The store looks very nice and clean though. Items have good sales, up to 65% on some of them. Leather items are and worth the sale price. Staff walk around the store and very helpful to answering any questions.

I love the bags here! I love the fact that there is always a sale even more. Honestly, nothing…read moremakes me happier than getting a beautiful designer leather bag for half price. The staff here are great, too, which makes the experience even better. They do run low on the chestnut-colored small leather goods, though.

Haven't been here in years however went yesterday and discovered a great bag saddle style , however…read morebeautifully simple and so well made, to add to it was on discount and got a great deal, so much so that I went back and bought two more in different colours and the service by Samantha was fabulous! What a pleasure to deal with a positive and professional employee! Will be back

Everyone in there is exceptional. I walk in and they all make me feel like I'm home. Never once…read moream I made to feel like a sale and am always greeted by name. John Varvatos at Woodbury Commons is my favorite store and the employees there make it that way for me.

Design, materials and services were all great…read more However, (not discriminating or anything), the jacket that I spent $1K was found out to be made in china. It is my fault that I didn't look at it carefully, however I never thought of 1K dollar jacket (3K for retail price) coming out to be made in china. SUCH A DISAPPOINTMENT.

If the insanely long lines are any indication, something good is going on in this place. I have…read morebeen to Woodbury twice and the line was unbelievably long. I probably need to plan accordingly and get there before opening.

Always friendly staff despite the selection. It's hit or miss so don't come married to an idea for…read morea specific item. Sometimes they have bags in the back so make sure to have them double check!

This place sucks especially when you consider how exceptional their now closed sibling was in…read moreSecaucus. First of all there's the line. Even if the store is literally empty, they make you wait. When I was there last week, there were literally 6 people in the store and I waited the better part of 20 minutes to get inside. Staff is polite but I feel bad for them because by the time you're let in, you're generally too pissed off to buy anything. And let's talk about what there is to buy. Clothing is arranged randomly without any sizing order. Granted, these are items that they're selling at a deep "discount" but I think it should be a bit easier to buy a track jacket that they've marked down from $3500 to $2300, not cheap by a long shot. I'm going to assume the store is merchandized by the same clueless manager who sets their entry policy, COVID is over. Businesses can no longer rely on scarcity to promote exclusivity. We're back to a pro customer era where businesses should try and make it easier for people to make their selection and pay, The faster someone shops and forks over their money, the more profit the business makes. Sadly, this basic point is missed by whomever runs the Gucci outlet in Woodbury because not only were they slow, with a long ass line to get in, no one seemed to be buying. Oh well.

Great collections in this Coach. I love the new arrivals. Very spring and colorful…read more I was looking for a yellow small-medium size bag for traveling. I saw it right at the display. Not yellow but more an orange color. Nevertheless perfect size for my travel. All the items are on different discount. My purchase was new arrival. It was about 20% off. Can't beat that price. Nice staff. They always greet you and ask if you need help.

This is a huge outlet store of Coach. Lots of excellent quality clothes, bags, accessories, shoes…read moreand many more coach products. They shuffle the inventory and bring in new products regularly. Prices are tagged with amazing discount of 40-70%. Associates are very friendly, looking to help customers with any questions or doubts. The shop has lots of space to accommodate large number of customers. But the checkout line management is not up to the mark. We waited about 20 minutes in checkout line to get to a counter. Other than that I really like this store a lot.

I have been wanting a Longchamp Le Pliage Original Mini Pouch for over a year. I knew there was a…read moreLongchamp store at Woodbury Commons and I decided if they had the one I want (all black) I was going to pull the trigger. A salesman greeted me seconds after I walked in and asked if I was looking for anything specific. I told him and he showed it to me and I said I'll take it but I'm also going to look around. He said he'd pull one from the back and have it waiting up front. He also offered me still or sparkling water. I accepted since it was a scorching August day. Love my new mini pouch and can't wait to wear it! There was no savings off retail here but the selection of Le Pliage sizes and colors was vast. Also very friendly service!

6/5 stars would be my actual rating of the Longchamp Woodbury Commons. The entire staff, especially…read moreOlivia, went above and beyond to help me find what I was looking for from out of state. Their impeccable customer service has secured me as a customer for life.