I moved to Charlotte 2yrs ago and I found this shop a week after moving here. This is the only…read moreplace I go for my Blowouts!!!! Ms. Max is AMAZING not only is she personable but she's fast and my blow outs last longer than when I've gone to the Dominicans! I love this place!

If I could give this place ZERO stars I would. I arrived to my appointment today which was…read morescheduled at 2:30pm on time and was told that they moved my appointment to 1:00pm and was cancelled. When attempting to show the stylist my appointment confirmation and no changes were made, she ignored me. As I stated in my way out, do not charge my card as I arrived on time for this appointment and have no notifications or messages stating this appointment was moved. I will not be returning, obviously.

DO NOT GO TO PLANET 21 SALON…read more I trusted Eric, the owner, with my hair and deeply regret that decision. I walked into the salon with healthy hair and left looking like I had an unintended mullet. The crown of my head was cut extremely short, uneven, and over-texturized. Multiple stylists have since looked at my hair and told me there is very little they can do to correct it because too much hair was removed. The only solution is to wait for it to grow back. What makes this experience so upsetting is that Eric claims to have decades of experience. Based on the result, I simply cannot understand how a seasoned stylist could produce a haircut like this. During the appointment, I became uncomfortable and wanted to leave. If Eric felt that I was not the right client for him, the professional thing to do would have been to end the appointment. Instead, he continued cutting my hair. The final result was so extreme that, to me, it almost feels vindictive. That is how shocking and severe the outcome was. I am now facing many months, and likely close to a year, of growing my hair back before it can be properly corrected. Women should proceed with extreme caution before trusting Eric with their hair.

If you value your time and using PTO wisely then I would not recommended this salon, specifically…read morefor hair cuts. My hair cut was cancelled on me not once but twice. I get that things happen, people get sick but not once were they accommodating or apologetic. It's not a good feeling to book something and then worry if it's actually gonna go through or be cancelled. No thanks.

I've been getting my hair extensions done by Layla since 2/2024, and I couldn't be more impressed…read morewith her work! From the moment I first sat in her chair, I knew I was in good hands. Layla is an absolute expert when it comes to hair extensions--she takes the time to assess my hair type and recommends the perfect solution for my look. She uses high-quality extensions that blend seamlessly with my natural hair, and the results always look stunning. Whether I want volume, length, or a complete transformation, Layla always delivers. I'm consistently amazed at how natural and flawless the extensions look, and they feel so comfortable, too!

I have been struggling to find a good hair salon in Charlotte since I moved here two years ago…read more Lane Salon was near my house so I decided to try it out. I loved their new client form where it asked what I was looking for, what my budget was and to attach some pictures of my hair currently and what I wanted to accomplish. Based off my answers, they paired me with Layla. Layla was so sweet and really cared about what I wanted. She walked me through her thought process and answered any questions I had. They made me a latte, brought over a desk so I could work while I was there, and gave me a welcome gift. I absolutely loved how my hair color and cut turned out! I will definitely be back and am so happy I decided to try them out :)

Alexis consistently gives my teenager a great haircut!! She is great at collaborating ideas for…read moredifferent styles and she has pulled off every one! Such a wonderful personality too. Highly recommend. She dry cuts my curly hair which is 2b wavy/curly and is trained in Deva Curl. Love her!

Madelyn is amazing and let tell you why. 2021 I had a Grand…read moremal seizure and was in ICU for three weeks. I lost the majority of my hair due to EEGs and procedures trying to find the issues and why. I made an appointment with Madelyn who worked with me and has worked with me for now four years. Madelyn knew how to take nothing to something I started with literally no hair to now thicker longer hair, which is down to my shoulders now This girl absolutely knows what she is doing. She knows what to do and what not to do and the emotions that a person goes through having lost my identity. Not to mention one of the kindest individuals I've ever met. I cry every time I leave when she shows me the results of my hair as it gets even better. Many thanks and gratitude to you, Madelyn

I have been a client of one of the owners at @Meraki Salon seeing Caroline for many many years as…read moremy stylist following her when she was in an individual suite (a.k.a rent a room) while she was making her way as a small business owner and building her Salon at Merakai. I met her at https://antonaccisalon.com in which she also did my highlights. I followed her to each salon she moved to as I was a loyal client. I then moved out of the Charlotte area in 2019. I have since come back presently and now the salon receptionist rudely left a message saying "since I have not been back since 2019", and Caroline was not taking new clients that I would have to see someone else and Caroline would not accommodate me. I was a loyal client for many years and this is how I am treated?! Where is her loyalty? I guess she is burnt out already. Disrespectful, snooty and I will go to see someone else that is more professional since loyalty is a one way street and not reciprocated. I will take my business to antonaccisalon.

I hate to give a three star review because I know how important public opinion is to small…read morebusinesses. I went to the salon just about two months ago in June for a keratin treatment. Overall the service was lovely. Winnie seemed very experienced, and even when there was a miscommunication over the inclusion of a trim, they found a way to fit me in. I was initially told the treatment would start at $500, which is something I'm accustomed to, and left the salon paying over $700. Hair for black women is our form of expression, so a treatment that would help with manageability overrides initial concerns for price. Where I started having issues, was when I left the salon. Granted it was a hot day in June, but by the time I got home, my hair needed to be rest straightened showing frizziness and fraying. If you know anything about keratin treatments, the treatment does not activate unless your hair gets to a certain temperature and is left bone straight for multiple days on end. I of course, followed the instructions and left my hair untouched for multiple days, surpassing the initial three day period. As soon as I went for my first wash, I knew there was something different about this treatment. For someone who has been getting keratin treatments for around 10 years, I have an expectation of what it does to my hair texture, and immediately noticed it felt like I had already been washing my hair for a month. Weeks go by, and the issue progresses. A treatment like this typically lasts me around 5 months, and by the end of month one, I was starting to feel due for ANOTHER treatment. Some of these concerns are difficult to put into words, and I understand majority of Meraki's customers do not have ethnic hair, but paying over $700 for a treatment and not having the results I expected has been frustrating. There's areas that seem as if they were left unsaturated, and my roots have kinky curls that are not resemblant of regrowth in just a 2 month period. I hate that I've shared a review this far after my experience, but my main complaint is on logevity...and I've only been able to determine that in the aftermath. I'm not sure if the keratin is a weaker grade than the one I'm used to or it was an issue with saturation, but i don't see myself going back for another treatment, especially at that price.

Ive gotten my hair cut and color done here with Ms Leyla for the past two years, and i couldn't be…read morehappier. This woman knows her craft and gets the job done in time. What i love about Ms Leyla is that when i tell her to keep my length she actually does it. Ive had so many stylists chop off inches and inches of my hair. Its very hard to find a stylists that actually listens. The prices are fair. I would recommend this salon to my friends and family.

Hello, I went in to see Rhonda told her what I wanted but she told me since my hair was too short…read moreshe couldn't do it and suggested I find someone to "tame my ethnic hair"

Love the vibe in this place! Very welcoming and has a fun & relaxing atmosphere…read more Alex was great to work with, took the time to understand what I wanted so my beard trim and straight razor shave looked great. Will be coming back for my haircut with her.

Let me preface my review with my "hair journey." I used to frequent the Shear Excellence in…read moreDilworth a long long time ago, found someone that took care of my hair for years and then she moved on to other things so I went back to Shear (different location) since I've moved. Super easy to book appointments on their website... but this last visit it seems like the appointments did not open until the "day of"... they may be tweaking their booking system, but if you wanted to book something days in advance (like I was) it was difficult. I've been going to see Emily who takes care of the cut pretty well. There have been some times where she gets super backed up so I wait - even when presented the option to have someone else (that is free) to do my hair. My problem is that I am getting older and I just really like sticking to the "plan" and not having to explain my haircut a million times to new people. Also a problem when getting older, I like convenience so this place is not that far from me. It has a parking deck (CLUTCH) and is super easy for me to get seen here. Staff keep this place (like other Shears) clean and enjoyable to visit.

I called the store did a same day walk-in, got me in within the hour. Service was fast, friendly,…read moreand the environment was very welcoming. I gave her little to go on for what I wanted because I didn't even know n I left feeling great with what turned out!!! (Her dog was so adorable too) 10/10 would recommend. Connie was amazing!!

Connie was great. Finally found someone who knows how to cut hair. My next appointment will be…read morefor high lights. I am confident that will be great as well. I highly recommend Connie! The below is a picture I showed Connie and the other one is me! That says it all. I'm trying to let my hair grow back out and it's quite difficult, I'm so glad I found Connie.