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    Donovan Paving

    4.5 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Vern's Plumbing

    Vern's Plumbing

    (12 reviews)

    Please, read all the 1-star reviews on this company before moving forward. We believed we hit the…read morejackpot with all the 5 star reviews when hiring Vern's Plumbing. In all of our years of being a homeowner, we have never delt with anything compared to the situation Vern's Plumbing has delt us. Here's the story... On 4/30 we called Vern's Plumbing to install a new 3 way stop and single straight stop valve for our kitchen sink and dishwasher. We paid $253.17 to have this work done. So far, so good. No complaints here. A couple days after this install, we noticed our hot water pressure from the kitchen sink was virtually nothing. The water was coming out about as wide as the size of your pinky finger while on full blast. My wife and I did not have a water pressure issue prior to Vern's Plumbing coming to our house otherwise we would have had them look at this issue while in our home. The regular water pressure while on cold is just fine so not a dire emergency. There is only no water pressure when the water is put on 'hot'. We called Vern's Plumbing to let them know about our issue which was not an issue prior to their plumber touching our plumbing. The lady service manager at Vern's Plumbing said "no problem, we'll send someone over to check this out by the end of the week. On 5/15, who we believe is the owners, son came over and inspected the sink issue with my wife while I was out on business. My wife rang my phone all afternoon to tell me about the situation which I was unable to answer. When my wife and I finally talked, she said that Vern's Plumbing had their hands in the air and was removing themselves from the situation stating this was not caused by them. My wife mentioned that this was not a problem until Vern's Plumbing touched our plumbing otherwise, we would have had them look at this situation as well. Again, the plumber in our house put his hands in the air and said, "this is not my fault'. The plumber then proceeded to tell my wife to file a claim with Delta the faucet manufacturer and 'TO NOT MENTION THAT A PLUMBER HAD TOUCHED ANY PLUMBING OR THE FAUCET and that if we did, Delta might not honor their warranty. This is a flat out lie. Vern's Plumbing caused this issue to our faucet from their plumbing/work. This was not an issue prior to Vern's Plumbing touching our plumbing. If it was a prior issue, we would have had the plumber address this while in our home. My wife and I honor integrity more than anything and by hearing this come from who we believe is the 'owners' son', this was very disappointing to hear. I received a call at 9:40am from the lady service manager on Friday, 5/16. The conversation was cordial as I could 'hear her kids screaming in the background' figuring she made this phone call from her residence. I finally asked the service manager if she was aware of the situation at my home which she replied' yes, I am'. I told the service manager things inadvertently happen and that we are sure that the plumber broke our faucet on accident due to faulty plumbing. I made mention once again that this was not a problem prior to their arrival. The service manager, like the plumber, removed herself and Vern's Plumbing from the situation as well by throwing her hands up at the situation stating 'this is not our fault and that this was likely due to old fixtures'. We made mention once again this was not a problem until their plumber touched our plumbing. Again, Vern's Plumbing put their hands in the air and removed themselves from the situation. The Service Manager, like the plumber, told us to file a claim with the faucet manufacturer but like the plumber in our home said, not to mention that a plumber had been in the home while filing the claim. We then realized this was not a good situation. Being asked to lie on any business's behalf goes against everything we stand for as a family. I first said 'ok' but then after talking with my wife about this situation, we 100% decided we would not 'lie'. Once it was determined that neither one of us was going to see eye-to-eye on who caused this situation, we finally made Vern's Plumbing an ultimatum. My wife and I will get the new faucet at no charge to Vern's Plumbing, all we ask is 'for Vern's Plumbing to install the new faucet at no charge'. That's it. I did not demand Vern's Plumbing get me a new faucet. I did not yell. I did not scream. All I asked Vern's Plumbing to do was to make things right. We now have to buy a new Faucet which was brand new and installed in 2022. Then, once the faucet is received, we must pay a plumber to install this new faucet. This is going to cost us several hundred dollars and all of this due to Vern's Plumbing making an inadvertent mistake. I feel like our request is fair since Vern's Plumbing did not want to make the situation right. Update: Our credit card company sided with us. We were given a full refund. Stay away and spread the word. Terrible

    I needed a simple Stubout from an existing gas line for my gas grill. I have a borescope and…read morethrough the fireplace I could see the black iron pipe was easily accessible beneath the deck and would require 6" of black pipe and a tee joint and shutoff valve. Easy. Max cost for a job like this would be $500, tops. Small towns, $300 or less. I was told the job needed to charge 4hrs minimum, which isn't uncommon for a small job. The parts were estimated high at $150 and the permit was $100. Then I was told there might need to be drywall work, so they quoted me worst case unnecessarily with the possibility of it being $300 less if that wasn't the case. Quote: $2153. Or around $1800 if it were less complicated. I don't know what plumber charges $400/hr for an apprentice or journeyman level job, but this was crazy. $200/hr would have been crazy and $1000+ cheaper. I ended up doing the job myself for $60 in material with a basic pipe wrench, sealant and 2hrs of my time including a leak check. I don't know if this job was too small for them or if they saw the house/neighborhood and thought they could charge more. Just be sure to get more quotes if you're not familiar with what actually needs to be done and don't be afraid to walk away. They were responsive and Chris was friendly, but that doesn't justify charging 4x a reasonable price.

    Donovan Paving - contractors - Updated May 2026

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