I made an initial appointment with a doctor at One Medical after my health insurance assigned their…read morepractice as my designated PCP. I was really pleased with how easy it was to set up an appointment on the app. I uploaded my insurance information on the app and presented it again to the receptionist when I arrived for my appointment. I saw the doctor and was pleased with my care. However, I needed a prior authorization for a prescription and everything went downhill. Long story short, I contacted One Medical three times by app (as instructed) to request the PA. The app has read receipts, so the staff saw my request. I never received a response. A week before I was going to be out of my medication, I was finally able to get in contact with a customer service rep at their corporate office. She was very apologetic about the issue and had the office manager reach out to me. The office manager told me they didn't take my insurance and that they would not do the PA. I felt like the office manager was blaming me for the issue. However, my insurance company assigned One Medical to me, said One Medical was a participating office when I called, and had them listed online as in network, so I didn't appreciate the insinuation that I did not do my due diligence. One Medical had multiple opportunities to let me know that they did not accept my insurance, but chose to ghost me until I reached out to corporate. I was left without care and with an empty prescription. It was difficult to find a new provider on such short notice, so I had to go without my medication. Had One Medical paid attention when I booked my appointment, showed my insurance card to the receptionist, or during the 3 times I reached out about my PA, I could have started the search earlier and found a new doctor. One Medical is careless at best and negligent at worst. With so many other options in Chicago, I could not recommend One Medical in good faith.

This place is a joke - Do not try to fit this place in during a work break. Got there at 1:30pm…read morebecause that's when the website said the lab opens after lunch. The receptionist then said that the lab wouldn't open until 1:45pm. Not sure why it differed from what is listed on their website but I said ok since no one was in front of me. 2pm came and I still wasn't called so I left because I had to get back to work. Total waste of time, really glad I spend $200 a year for this superb service.

Dr. T was recommended to me by my chiropractor and I am very grateful. He is very thorough with a…read morevast knowledge base to back up his evaluations. I came from a practice that emphasized functional medicine; Dr. T is not averse to certain claims or approaches that come out of functional medicine, but will always explain his view. It's important to me in advancing age to have someone like him as my doc.

A few miscues. Heis a good Doctor at times but not with the best bedside manners. He also did not…read moreget me medication based on my high cholestrol and in March 2025, it led me an expensive hospital visit. Additionally, the payment system alignment with Advocate Care has been terrible, I was directed that all my bills will be lilsted on the Live Well app, but the app does not list all bills and now I got a call from a collection agency. I have paid the amount in full but it just caused me an extra incovenience.

I've been going to Michigan Ave Primary Care for almost a year now, and every visit has been a…read moregreat experience. While the co-pays can feel a bit high (though I'll admit I'm not the most well-versed in health insurance), it's absolutely worth it to have a team that genuinely cares for your well-being. From the front desk staff to the nurses, everyone is professional, kind, and efficient. I've been seeing Dr. Lester Montesa, and I can't recommend him enough. He's thorough, professional, and truly cares about his patients' health. The only gripe I had was the bloodwork I got done was a little rough and I was pretty badly bruised on my arm where the needle went in. If you're looking for a reliable primary care provider in the area, this is the place to go and Dr.Montesa is the one to see!

I went in to see Dr. Kim for a potential thyroid issue. She was very thorough and nice, and ordered…read moreseveral labs. I got my lab results back the next day. She told me I'd get her interpretation of the labs back with in the next week, however, it took 3 weeks, multiple phone calls, and a message on the portal to get them.

I was devastated when Dr. Klein retired. I was very nervous about transitioning to a new doctor…read more Luckily, Dr. Roepke all-around wonderful. He is just as pleasant and conscientious as Dr. Klein. I could not have asked for a better replacement.

After 2 years of living in Chicago I finally decided to get a physical and find a physician. I…read morefound Dr. Roepke through United Health Care's website. The office is in an older building and is located on the second floor. The ladies at check-in were nice and helpful - I got there around 15 minutes early to fill out my paperwork. Not even 5 minutes later they called me back to a room. The nurse came promptly to do the standard checks - weight, height, etcetera. She was very personable and I enjoyed our conversation. Once she left the doctor came a few minutes later. We realized that I needed a tetanus shot in addition to the physical and I opted just to do it that day. Even the lady doing my shot was quick - it happened in under 10 minutes. I was so surprised - talk about the fastest doctors appointment ever! They also helped me sign up for MyChart so I could see my results from my biometric screening digitally. No complaints from my visit here! I'm glad that finding a new physician that I like was so easy :)

If I could give 0 stars, I would! I tried to set up an appointment with this clinic which was a…read morereferral, I asked for a Spanish speaker and he said he would but then instantly hung up on me! I called again and told him that he abruptly hung up on me and he got offended saying that he did not hang up on me when he did! He explained the situation and I said it's fine, let's go ahead and schedule an appointment, and he's like "no, I don't appreciate that you said that I hung up on you!" And I told him that his attitude was unprofessional, asking who referred me to his office in which he proceeded to tell me that he thinks it would not work and that I would need to find someplace else. Very disrespectful to first time callers.

I am planning a trip to Peru and called around to several travel clinics to get prices for…read morevaccinations. They all quoted me at least $250 for the shots I needed (yellow fever, typhoid, etc). I called Dr. Roque's office because of the great reviews here and found out I could get everything I need for just a $10 copay! I had to get my primary care physician to refer me (I have an HMO) but after that, it was smooth sailing. The receptionist is very helpful, on-top-of-things, and friendly. Dr. Roque was incredibly thorough and knowledgeable about all the potential troubles I might face in Peru. I was truly amazed at his breadth of knowledge and his willingness to sit down for 20 or 30 minutes and explain everything to me. I have to go back because my primary care physician wrote the referral incorrectly and I'm actually looking forward to it! This place is the best!

If you have somewhat complicated medical issue avoid this doctor. Several years ago I came to her…read moreoffice reading all the wonderful reviews. I explained what was going on with me. Instead of listening and thinking outside the box, Dr. Ruda prescribed me antidepressants. I told her I was not depressed, but she did not want to listen. It turned out I had POTS! I am glad I found a doctor who was willing to listen and referred me to the specialist. It was NOT Dr. Ruda!

9 years later and she is still the most amazing physician! Her appointments are thorough. She makes…read moresure to address every possible mental and physical concern you could be having. Dr. Ruda goes above and beyond the level of care of most physicians! I am so lucky to have her as my Primary.

Dr,Puloyan is the rudest ever I wouldn't send my enemy there .wow how can a Dr tell someone they…read moredon't have time to talk to them cause he has more patients.

I chose Dr. Weiler as my physician upon moving to Chicago 7 years ago and every time I see her I…read moremarvel at what a truly great choice that was. This time it was an injury to my arm. I misjudged the weight of a crate and ouch, that hurt. I assumed it was a simple muscle strain, but I'm no physician. Dr. Weiler, however, recognized my symptoms as consistent with a more serious injury and, thanks to her and her very professional staff, I had an X-ray, an MRI and saw a specialist, all within four days of my initial visit with her. There's no way I could've achieved all these appointments on my own. It's only because of Dr. Weiler and her staff that I got in to see a specialist that very same week. UPDATE: Within 10 days of that first appointment with Dr. Weiler, I learned I'd suffered a 95-percent separation of my bicep, and had the surgery necessary to correct it. Yes. All within 10 days. If not for Dr. Weiler, the injury I mistook for a simple strain could've very easily become so severe that even surgery wouldn't have been an option. Besides that, the specialist to whom she referred me was among the best of the best. Another win for Dr. Weiler. She's got a lot of those.

Dr. Gold is an outstanding doctor. Her bedside manner, expertise, and patience made me feel…read morewell-cared for. Unfortunately, I had to switch providers because she did not accept my insurance plan. This was a significant loss for me. If she is in-network for you, do not hesitate to become her patient

Had my first appointment with Dr. Gold this week after my PCP of my entire life retired... Dr. Gold…read moreis wonderful... She answered all of my questions and was very nice. I am looking forward to working with her now as my new primary care physician... her nurse and Front desk staff are also kind. :)

Dr Hefele is fantastic. She keeps me inline regarding my weight and blood-pressure. She honestly…read moreseems to care about her patients, and she constantly follows up with them to ensure all is in order. I have never had a GP this good--and I highly recommend her!

Dr hefele is the best caring compassionate and understanding makes and makes the time to listen to…read moreme that is important. Has a wonderful bedside manner love and kathy... cant say enough abt kathy she is a real sweetheart what a great duo.

Great doctors and nurse. I have been going for years and doctor Gina is awesome. Great doctor and…read moretakes personal interest in her patients. Love these guys.

I appreciated how professional and caring the doctor was, taking time to listen without rushing…read more The office was a bit crowded, which made things feel hectic, but overall the visit left me satisfied.