Great staff they know what I like and listen to my needs. Always a pleasant experience.read more

friendly Faces awesome staff! came highly recommended and I agree. A little out of my way since I…read moredrive from McAllen, but very happy with doctor and staff..

The staff here are incredibly welcoming, and the doctors truly take the time to care. You can tell…read morethey run their business with heart and professionalism. Highly recommend!

Better care and they give you better results Another…read moredifferent Harlingen clinic were giving me injections in my eyes when I didn't need them ..

This company doesn't have enough surgeons to get a surgical procedure done. I've called to get a…read moreconsultation for surgery on my cataracts. Need to wait for a phone callback after three weeks of waiting I'm getting anxious.

Very pleased overall with office staff and Dr. Graham. Had…read moreroutine eye exam and later YAG treatment

These people are so shady. SHADY SHADY SHADY. those women…read morehave absolutely no idea what they are talking about. They refuse to give us a prescription for contact lenses even after we've paid and tried the trial. They keep insisting that we need to go back when doctor is in. They never have what we need and they keep saying that they have to order them a trial. When they order trial lenses they "only order one" really? How stupid is that? They are the worst eye care center ever. Do not waste your time and your money. The only reason we went there was Bcz our regular doctor doesn't have appointments till two months from now. Stick to Thurmond eye associates in McAllen or Weslaco or Harlingen. The worst!

I got my colored contacts and I love them and receive them not no more then ten days and i did my…read moretrials that same day and wen my supply arrived a got an automated call letting me know for me to pick them up ! Great service I recommend it

GREAT customer service. Now these people know how to treat paying customers.Dr went out of his way…read moreto personally and professionally describe all options and products. Staff was very helpful. Would highly recommend.

Is there a 6 star option here? Seriously...Texas State Optical deserves it…read more From the moment you call to make an appt, to when you walk in the door and are greeted by the staff...to when you finally put on that new pair of glasses you've been waiting for! TSO offers the best customer service experience possible and you get great glasses to boot. As soon as I walked in the door I was greeted by the staff and they checked me in. I only waited about 5 min before getting my eyes checked. Throughout the entire time, the young lady helping me was amazing. Extremely courteous... professional...and every other word that relates to customer service exemplified. I took in my old glasses so they already had an idea of my prescription. The doctor took me to the back for the eye exam and about 10 min later I was walking out. The staff then showed me which lenses I could pick from based off my insurance. After choosing the ones I liked, they said they should be ready in about 1 week. Well to my nice surprise they were ready for pickup the next day! When I went to pick them up they gave me the case with a spray and small towel to clean them with in a small bag with my name hand written on it. The devil is in the details but those little details win over customers. This feels like a fairly new optical... slightly small...but with it's amazing staff, great doctor, and top-of-the line customer service, it feels and is the best place to get your glasses.

My first visit. Very Impressed when I first walked in and was warmly greeted by your staff. Aries…read morewas amazing from her customer service, her respectful manners and the professionalism she took on her work. She made getting my eyes examined as pleasant as possible. The doctor was very charming and listened to my needs and he got me back to 20/20. So no complaints here. I would highly recommend this office for your eye prescription needs.

This is one of the only places to get your glasses in Weslaco and it's sad to say the customer…read moreservice is not there. i've been to this location three times just because it was the most convenient location wise, but every time I go to the lady that works there is very rude. They basically can't process anything until you have your prescription which is understood but you should be able to browse comfortably and ask questions if you want. The second time I went in, I was browsing before an appointment and it was like she was off put that I was browsing before my appointment next door. I didn't even feel comfortable browsing. after my appointment, I went back and chose the glasses that I had seen. At that point she helped me , but but she was not friendly at all. I don't know if she didn't like me in particular or if she just doesn't like the job. Either way I will not be back.

Every single time I have to go to LensCrafters I ALWAYS have a good experience. When I went last…read moreyear to get my new glasses everyone was super nice and patient. I was able to pick out the most beautiful glasses and at a very decent price. This past weekend a little screw fell off and after trying to place it back in at home I decided to call and see if they would be able to help me. Katia answered me and she was very polite over the phone and said I could stop by so they can look into it and see if they would be able to help me. I ended up going the following day and Katie was the one that greeted me. She was able to replace the little screw and even helped me pick out a new pair. Honestly, great customer service and wide variety of glasses. Also, it helps that an optometrist is right next door.

I ordered my glasses 4 weeks ago and still have not received them. All I get from the managers and…read moreemployees is that they are still being reviewed. Every time it is a new delivery date with no explanation. Nor do they care

I have to update that the wait time can be quick or terribly long. They left me in a room once for…read morean hour by myself! I've also had complications since my surgery which had me doubting if Manríque's was to blame or myself. I didn't like that they kept asking what I was doing to get abrasions in my eyes and I didn't have an answer because I waking up with the abrasions. They've been very good to me and continued to care for me through these complications but I did miss a lot of days at work due to returning for follow ups.

Very good service, they respected the appointment we had. The waiting time was not excessive. The…read moreconsultation was done by the doctor personally, and he explained in detail what he was checking.