Honestly one of the best experiences I've had at an aesthetic practice. From the second I walked…read morein, the vibe felt good beautiful office, great energy, and everyone was genuinely kind and welcoming. I had injections with Carissa and was really impressed. I've been getting treatments for a long time, so I pay attention to technique, and she was so careful, thorough, and intentional with everything she did. She made me look so much more refreshed and balanced while still looking completely natural. I left feeling so beautiful and happy with the results. What I also love is that they offer so much in one place. I started my weight loss meds there too, and I'm already planning to come back for a surgery consult and a facial.

I went to Waltzman Institute on August 20, 2025 for a consultation for brachioplasty and an…read moreassessment for skin tightening procedures on my abdomen and thighs. Prior to this consultation I submitted photos and had multiple phone conversations with the patient coordinator Abagail. Abagail spent a long time with me on the phone answering all of my questions and was very helpful. We spent a lot of time searching for the right date to schedule the surgery, considering how long I would need for rehab, when my husband would be available to drive me afterwards, arranging a dog sitter, scheduling my pre-op appointment and all of the details which must be arranged around the surgery date. We finally agreed on the date of Thursday, September 18, 2025. I told my husband the date. He arranged his schedule of work, travel and meetings to be available during that time, I scheduled the dog sitter, I went to my pre-op appointment, I got clearance from my cardiologist and I was all ready to go on Thursday, Sept. 18. Then I went in for my consultation with Dr. Waltzman who I liked very much. We decided I would be a good candidate for the brachioplasty. He explained the likely outcome and the details of the rehab. He was also kind enough to let me know that I am not a good candidate for skin tightening procedures at my age, due to the lack of enough collagen to get good results from skin tightening procedures. I was very happy to then go to Abagail's office to pay for the procedure and finalize the schedule. That was when Abagail casually informed me that the date she and I had so carefully chosen, the one I had spent so much time making arrangements for, with my husband and his work, my dog sitter, my cardiologist, and my primary care doctor- she informed that this date was no longer available. I was so shocked when Abagail very casually informed me that she had given that surgery date to someone else. I asked her why she had not let me know that the date I had so carefully arranged for was a tentative date. She said that her policy was to not give priority to anyone. My response was that she certainly gave priority to someone else for that date when she had already promised it to me. Abagail declined to apologize to me or to acknowledge that she should have told me the date was tentative. She declined to be accountable at all for putting me in such an inconvenient position. I felt that I had been betrayed, or misled or manipulated or disrespected by this person who refused to take any responsibility. I followed up by calling and speaking to who I was told was the office manager at that time, whose name I do not remember. We had a very helpful conversation where I explained to the manager my experience with Abagail and how inconvenienced I was by being given a surgery date that was so casually withdrawn with no acknowledgement at all that she should have made it clear to me this date was tentative. The manager listened politely and thanked me for the feedback. I thought that was the end of the issue until yesterday. Yesterday I tried calling the Waltzman Institute to schedule a consultation for injections in my lower face. However, Makayla, who I spoke to today, said she had never spoken to me before, and is now the office manager. Makayla very authoritatively informed me that The Waltzman Institute is refusing to have me as a client. So today I learned that the Waltzman Institute has chosen to ignore a potential client's attempts at providing, what some professionals would consider to be valuable feedback. I am disappointed at this response and at how this supposed professional patient coordinator at a reputable medical practice was able to act in such an unprofessional way, refuse to own up to what she did, and then convince other staff members to not listen to me or to consider my feedback. These types of experiences are the most valuable learning experiences for all us, except for those who refuse to hear or listen to feedback, or for those who can't acknowledge their own accountability for their own mistakes, as in his case, when a client calls them on their responsibility to inform the client of all pertinent information pertaining to the surgical date. Before this encounter with Abagail, I was impressed with Dr. Waltzman, and I felt that, to him, earning the trust of his patients is a very important part of his practice. It is ironic that his own patient coordinator, along with the current office manager, should go behind his back to erode that trust . When I spoke to Makayla today, she verbally included Dr. Waltzman himself as one of the decision-makers who voted to ban me from his practice. However, I think that Dr. Waltzman will be ashamed when he learns of this sabotage. I hope that Abagail will at some point grow a seed of how to acknowledge her mistakes and learn that listening to feedback can be personal growth material.

I would like to thank Dr. Paul Chugay for the amazing work he has done on me…read more I want to thank the staff for the care and kindness they have treated me with. I was insecure about my body for years, I hid behind baggy shirts to hide my stomach because I looked pregnant. People would always assume I was pregnant so they'd ask me when I was due. I never thought I had the guts to go through with a procedure like this but with the confidence that Dr. Chugay had, I felt confident that this was possible I could actually have the body that I could feel comfortable in! Thank you Chugay team! I feel amazing!! I'm greatful to every staff member who guided me through this journey. Thank you!

La mejor experiencia que e tenido tod9 el personal son muy amables y atentas las muchachas . Y el…read moreDr me realizo un trabajo exelente del cual estoy muy satisfecha definitivamente lo recomiendo al 100%

I gave Dr. Hicks an opportunity to make it right, but he was not interested in acting with…read moreintegrity. I got my neck done a few months ago. He charged me $9,000. My neck looks terrible. This is not a $9,000 neck. I am not happy at all. Please see a different surgeon for a consult! The second group of photos are from my corrective surgery, with another surgeon, of course. Dr. Hicks does not care about PEOPLE. He only cares about MONEY. Is that a doctor you want to cut you open? Please learn from my mistake

I previously raved about this doctor, until my results settled in and the scarring was HORRIBLE. I…read moream so upset with how the results turned out. The scars spread, discolored, and keloided. I went in to discuss with him and he said "oh yeah Caucasians typically keloid that's normal" except he didn't tell me about this ever prior to the surgery! Now the office is shut down, and there is nothing I can do about it except have his work redone by someone else.

It's been almost two months since I had my tummy tuck and liposuction, and I'm very satisfied with…read morethe results. I can honestly say my self-esteem and confidence are finally where I want them to be--and I know I'm not done yet. I'll keep working to reach my goals. I want to thank Dr. Paul and his team for the excellent care and attention they provided. They are truly kind, supportive people, and I would recommend them to anyone. Thank you for allowing me to share this experience. I'm grateful to feel this renewed confidence in myself.

Dr. Paul Chugay and his staff have been so amazing. I'm 5 weeks post op from a tummy tuck, muscle…read morerepair, and lipo. I wanted to leave this review as soon as I was feeling normal again. I had lost between 50 and 60 lbs with diet and exercise and had a lot of loose skin left over. Dr. chugay managed my expectations, and then exceeded them. Him and his team never made me feel like I was a bother, they've answered all of my questions, and made me comfortable throughout the entire process.

Dr Mary Powers is an excellent plastic surgeon who is highly skilled at providing most natural…read moreresults possible! Highly recommend!

First of all, Dr. Powers and her staff couldn't be nicer. When my mom died, she gifted me a crystal…read morerose. She's just about the nicest person you'll ever meet. A few things went awry during my breast implant removal surgery. I knew there was a chance of losing a nipple, and I did. The other nipple ended up crooked and my breast has necrotizing tissue under the skin. I don't like to look in the mirror. She did tattoo me a set of nipples. Dr. Powers offered me a discount on a tummy tuck so I had it done. She sent me to a recovery facility where they encouraged me to walk upright and my wound opened up. Instead of gluing me back shut she allowed it to scar over the open tissue, making a scar so thin that the waistband of my underwear rubs against it and opens a wound which is easily infected. This went on for over a year with bandages and ointment from my PCP. Finally I came up with the idea of wearing maternity underwear and that seems to fix it. The underwear comes up to my bust. I'm going to have to wear the maternity underwear for the rest of my life or get a painful wound.

I had a mole on my face for as long as I can remember and it always made me very self-conscious…read more Finally for my 34th birthday I decided to get rid of it because it was outside of the dermatologists expertise. Dr Joy was wonderful. I was extremely nervous for the procedure but she and the staff took excellent care of me as if I were family. If I ever decide to get anything else done I will only go to Plasticare.

Dr. Joy cares about what you want. Not what she wants. She is personable, bedside manner is off…read morethe hook and above all is an amazing surgeon. I've had a few surgeries through the years , ( rhinoplasty, liposuction, tummy tuck and a face lift) and all have been life changers. Aging is going to happen, but with Dr. Joy's expertise I'm truly aging much more gracefully.

I had a great experience at awaken aesthetics. Faith was incredibly friendly and helpful and…read morepersonable. Dr. Ahn was patient, thorough, realistic and honest. It was a breath of fresh air and made me feel really comfortable and in good hands. There's no pressure or rush for anything. In fact, you're encouraged to think everything over and not make any decisions until you're ready. I will be back. :)

I had really high hopes with this place. I did online research and decided to schedule an initial…read moreconsultation with them but unfortunately had to reschedule on more than one occasion. Faith and Michelle were the people contacting me about my appointments. During our call today Michelle complained that they had an hour set aside for me, which I apologized for and I explained what was going on and why I was unable to make my appointments. She told me it would be the third time I was rescheduling. I apologized and told her I have done my best to communicate with them why I was unable to make it. Given the way she spoke to me, I asked for her name and I asked to speak to a manager to which she responded that she was the manager. She rudely asked if I wanted to reschedule again. At this point I said no because I wouldn't even feel comfortable having to interact with her in person let alone have a procedure done here. I completely understand that time had been set aside for me as a potential new patient, however the lack of customer service is unfortunate.

I just had my breast reduction surgery 9/24/25 & it was the absolute BEST experience. I have never…read morehad a major surgery before and I am so pleased with every part of the process. I was able to go through my insurance with Pomona Valley Medical Center and blue shield trip and it was such a smooth and quick process for me getting approval. I had 2 consultations with Dr. Wali, the first in late April and the second June 19th where he said I was ready to proceed with the procedure. I originally was not ready the first consultation because I had just stopped breastfeeding my son and he wanted to make sure I was completely dried up. Dr. Wali was amazing at explaining every detail the entire process. I was then contacted by his wonderful front office staff with a surgery date a lot quicker than I expected. His front office staff were absolutely incredible. Day of my surgery and upon Dr. Wali's arrival he explained every detail of the surgery to my husband and I and made sure we understood everything. I could not have ask for a better experience as my first major surgery not only was Dr. Wali amazing before my surgery but also after, he provides a number to contact him after surgery with any questions and I never once had to wait long for him to respond. He was always prompt with his responses and answered all questions and concerns that I had always making me feel at peace. Overall, I am so happy with my experience with Dr. Wali and his entire office, Diana and the front office ladies were a joy to work with and my results came out amazing. I was a G cup before surgery and now I am looking to be around a C/D. My lift is also such a blessing because I had 2 babies and nursed them both. Not to mention I can now practice having a good posture and my back pain has been relieved! I am 2 months post op and I am so happy! Thank you Dr. Wali and your entire staff! I definitely recommend coming to Dr. Wali for any of your surgical needs.

Dr. Wali removed my implants after a cancerous tumor was discovered. He did such an excellent job…read morein removing Also the encapsulation. I healed well. His staff is friendly and professional . Bedside manners are wonderful. I was very pleased. I recommend Dr. Wali.

Dr. Varma is a rare breed today. Not only is she competent and effective, she is friendly and a…read morewonderful communicator!

From the owner: Namrata Varma, DO, is a fellowship-trained pediatric otolaryngologist at SCENT - Southern…read moreCalifornia Ear, Nose, and Throat in Los Alamitos, and Long Beach, California. To better serve her patients and their families, Dr. Varma is fluent in English, Hindi, and Spanish. Dr. Varma received her osteopathic medicine doctorate from Touro University - College of Osteopathic Medicine. She went on to complete her Otolaryngology and Facial Plastic Surgery residency through Michigan State University. She was then accepted into the prestigious Pediatric Otolaryngology fellowship McGill University in Montreal, Quebec, in Canada where she received training in surgical treatment for chronic ear infections, endoscopic and open airway reconstruction, and specialized speech and swallowing disorders. She moved back home to Southern California five years ago and has since been caring for both children and adults with a wide variety of ear, nose, and throat problems, including minimally invasive surgery to treat obstructive salivary gland disorders. With her passion for Pediatrics, Dr. Varma collaborated with the pediatric speech and swallow therapists at Miller Children's and Women's Hospital and has since started a multi-disciplinary Aerodigestive Clinic, addressing the needs of both inpatient and outpatient children with complex swallowing and voice disorders. Despite being early in her career, Dr...

Kelly Slater is amazing! Very caring staff and knowledgeable. Highly recommend this office.read more

My nurse co-workers recommended Dr. Young Kwak a few years ago. When someone in the medical field…read morerecommends a doctor you go. They were right! Dr. Kwak immediately puts you to ease with his professional and friendly personality. I've had multiple different procedures done by him, and I can honestly say he's very knowledgeable when it comes to dermatology. Also, his procedures have been quite painless. Another reason I like going to Dr. Kwak is of his excellent office staff, both front and back. They all have been so nice. I highly recommend Dr. Young Kwak if you need a dermatologist. Thank you.