Very professional experience. Mike arrived early and waited for my go-ahead before starting any…read morework. I stayed with him for most of the service, and he was incredibly patient in explaining what he was doing and answering all of my questions along the way. We ended up adding a UV light to help prevent mold and improve air quality, and Mike did a great job with the installation. Overall, it was a very pleasant experience from start to finish. I highly recommend Mike and would gladly work with him again.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

Great service. Showed up on time and did the work they said they would do in one day. Prices were…read morefair.

I had been working with this company for years and had invested a great deal of money (thousands of…read moredollars!) into their services. I recently had a problem with my heat pump and after 3 service calls to my home, they finally diagnosed the problem. I was told that the solution would cost me $1,100 dollars and I was shocked! They agreed to reduce the fee to $800.00 and give me credit for previous service calls, but I thought it was still outrageous! When I asked for a breakdown of materials and labor, they refused to provide the information stating that they "don't do that" and have a "flat-rate" charge. When my son went on line to match the materials needed to do the job, we discovered that I was being "hosed" by Buffington! I also estimated that they were attempting to charge me $250.00 an hour in labor. DO NOT USE this company unless you want to be scammed. They are dishonest and shady. I found a local, smaller HVAC company recommended by a neighbor. They laid out the labor charge up front, as well as material cost. The total charge to repair my heat pump was $259.00 by the other contractor and took one hour to complete! RUN, DON'T WALK away from Buffington!

A big shout out and thank you to UGI. Robert the initial tech, Andrew, Denis, Trevor, Brian and…read moreRobert the manager all worked together as a team. Thank you for taking care of business and getting our problem resolved...... thank you for not trying to sell us more than we needed.....thank you for being consistent in your communication... You made it happen together. Job well done.

In 2020, I contacted UGI about installing gas service. I had previously reached out to them and…read morethe cost would have been $800. This time, the line was free as long as gas appliances were hooked up within a certain time frame. We had two huge oil tanks in the basement and the oil furnace was large; all of these were removed. The estimator was fabulous and described how all the work would be done and how long it would take. The installation went pretty well but for some reason, the crew put the meter directly in front of the our driveway water spigot. The estimator came back the day of the installation and seemed as perplexed as me so he got a pipe wrench and removed the meter and reversed its position to effectively move it about a foot. The fellas who came to the house to remove the old furnace and replace it were incredible. It happened to be one of the hottest days of the year and I was working from home and didn't like the idea of being without air conditioning while they replaced the furnace. No worries: from the time they began work, at 8am, until the new furnace was installed and the air conditioning was working, was less than two hours. I was hugely impressed that those gigantic oil tanks were removed up the interior steps and out the kitchen door. They were even larger in appearance in the driveway than they looked in the basement and I am grateful to have them gone. Anyway, things went well. The estimator came back to check on the progress throughout the day of installation and came back afterward to make a small adjustment at my request. Oddly, the condensate pump on the furnace stopped working while we were away on vacation so we came home to a sweltering house. I called UGI and within an hour, a technician came, diagnosed the problem, and replaced the pump. Switching from oil to a high-efficiency, multi-speed gas furnace has been the most-sound investment in the house. The new furnace works reliably, quietly, efficiently, and provides more comfort than the older one -- which was still in great condition -- I just wanted to switch.

They replaced our furnace quickly and at a better price than the previous one. They are…read moreknowledgeable and skilled professionals. We will definitely be calling them for all of our home repair needs.

They were lifesavers They came in 95 degree showed up on time and installed a new central air unit…read moreas well as a furnace fir around 4000. They were honest and thorough and even had bulk items picked up the same day.They cleaned up afterwards and worked well into the evening to ensure we had ac before they left then came back next day on tim to finish. We are pleased and we highly recommend. I am not someone who hands out 5 stars lightly. Michelle

I highly recommend contracting Home Tutor for their services. They go above and beyond to make sure…read morethat the customers needs are met and all questions answered. Their service is top notch.

Great experience with House Tutor! Timely, professional, knowledgeable, kind, communicative, and…read moredoesn't leave a mess behind. Highly recommended!

Cost of toilet replacement fill valve and flapper $675. I spoke to customer service and price was…read morereduced to $450. Still higher than expected.

The absolute worst. The least knowledgeable technician and management. They just want to take your…read moremoney. Couldn't unclog a toilet. If you get a tech name Devin, cancel immediately. If you speak with h a manager name Paul, he will just accuse you of being hostile. Family business, more like crime family.

Cliff was very friendly, courteous, knowledgeable,and…read moreefficient. Arrived on time.Fee was covered by service contract .

They charged me over $500.00 for a half hour work replacing the wax ring on my powder room toilet…read more. I had to sign up for a contract that i later canceled ... Without signing up for their contract then my bill would have been close to $700.00... I just felt scammed and taken advantage of... no way should a $20 wax ring and 30 mins of labor should cost over $500.00. If i would have refused it would have cost a ridiculous price just for coming out... I needed the problem fixed so i paid their rip-off price ..

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)