Peggy and Mike , previous owners, were the best. Current manager sucks. I felt with Corvette…read moreSpecialties under the ownership of Mike and Peggy for years. I was extremely happy with their work. New guy is hard to deal with and rude. I'll make sure to let my friends and associates know the business has changed hands.

I can always count on owners Mike and Peggy to help. I'm rolling a 24 year old Chevy pickup thanks…read moreto Corvette Specialties.

I had an excellent experience purchasing my new Ford F-250 from Mike Willis Ford in Orange, TX…read more From start to finish, the entire process was smooth, professional, and completely stress-free. Brenan was an outstanding salesperson to work with--knowledgeable, straightforward, and genuinely helpful without any pressure. He took the time to answer all of my questions, and Clint (manager) and Erik in finance made everything incredibly easy and stress-free as well. The process was efficient and transparent, and I drove away feeling confident that I made the right decision. If you're looking for a dealership that treats you right and a salesperson who truly cares, ask for Brenan. I couldn't be happier with my new truck or my overall experience at this dealership. Highly recommend!

Great experience here, highly recommend…read more I would highly recommend them for vehicle service. I live about the same distance from most Volkswagen dealerships in the Houston and Beaumont areas. I read the reviews from previous customers and decided to make the drive to Beaumont (67 miles) to have a Check Engine Light evaluated on my VW TDI. I got there at 0730 Monday after driving through some nasty rain. First, I was able to drive into the service area, out of the rain and was pleasantly greeted by Andrea who said they would try to work me in since I didn't have an appointment. I was able to wait comfortably in their well stocked waiting area. I had internet, tv and a quiet place to relax. There were several customers who had appointments that were promptly taken care of. I was glad to see that they were taken care of quickly. Everyone there was super nice to me while I waited. I had settled in thinking I was going to be there awhile but Andrea approached me after about 2 hours and said my car was done, they had replaced 2 glow plugs which were covered under warranty (2012 Jetta) and there was no charge. This experience made my early get up, nasty drive and not knowing what the problem was very pleasant. I would definitely go back for service and will plan on shopping there for my next Volkswagen.

Waited 4 hours for my tweeter speaker to be changed to then be told that the new one was broken…read morefresh out of the box. Why dont we check these things before wasting clients time? I grocery shop for my 3 kids every single time I have to go to this business because I know it is a day's trip ALWAYS and I want them to stay fed during our wait. This was a waste of my time, money, and patience today. You guys have me absolutely freaking fed up with the way you treat people who are not trying to buy a new vehicle!!! Do better for crying out loud, y'all are ridiculous.

Go somewhere else…read more They refused to work on my vehicle after 10 days of me waiting for a diagnosis. Nearly 1k spent on a rental car just to be told "we don't wanna work on it, we want it out." Bad business.

Bad Customer service ...very angry ugly and non professional. Assumed I didn't have the money to…read morefix my car asked me to leave very rude.

I took my car in to have the brakes checked for possible replacement. They took it for a test…read moredrive and checked the remaining lifespan and determined the discs had plenty of life left. They could have lied and trumped up some unnecessary repair or replacement, but they didn't and they didn't charge me a dime for the checkup. ~Quiet Zone Customer for Life

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.