Drove out 20 mins to this store because they had everything I needed in one store so I did online…read moreorder for pickup. My order was ready in exactly 30 mins from placing my order. Pickup process was a breeze and service was great, got greeted upon walking in and even cracked some jokes. Would recommend this location and will be back for future car parts and needs.

I walked in and looked at coolant, picked it up and set it back down after realizing I don't need…read moreit. she then followed me out of the store to my car and said "are you goung to put that back" as if she was accusing me of stealing.

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Hands off to the women and men that work at this location. Exceptional service each time I walk in…read morewith a question about a part or just to ask for recommendations. Honest hard working folks that enjoy their job and helping others. Today I need to have my car checked for check engine light. As soon as I walked in I was greeted with a smile and how can I help. Quickly told me the trouble code and even took it a step further and printed to parts I may have to replace. Store is always well stocked and clean with staff ready to help with anything to get you back on the road safely. Defiantly will add them to my xmas list. If you are looking for car parts or need honest service advise, this is the place to go.

In & out quickly with a new battery that they installed for free - $169!…read more Local BMW dealership $400 +

Abdul was incredibly helpful, friendly, and professional. He took the time to make sure I had what…read moreI needed and made the whole experience easy and pleasant. Excellent customer service--thank you, Abdul!

the service is amazing! we had a car battery issue due to a mechanic using wrong parts and…read moreneglecting connection issues, and here they helped us find the issue and get us a new battery and parts. in under an hour everything is working just fine. i would highly recommend

My air went out a few weeks ago on my VW and I needed a compressor put on. Great, timely fashion…read morewith great customer service. Very comfortable to sit on the inside and car was ready same day! Thank you Billy

When I had my VW Passat, Billy was That Dude for real ... Just Damn good mechanics and peopleread more

As usual they had what i needed and the young lady who had family in auto repair knew products that…read moreshe knew they used. Very sharp and attentive. The customer service is great no matter if im in Seattle wa. South Carolina, or Denver Co. Its nice to find good service and products under one roof

The manager help me replace the battery in my key fob. I really appreciate his helpfulness. I plan…read moreto buy all my auto supplies here in the future. Id like to thank him for making the extra time to help me out.

Every O'Reilly Auto Parts store I've ever gone to has the BEST customer service and this one is no…read moreexception. These guys were so helpful to me at 7:00am this morning. They checked my battery, pushed my car in the parking space, allowed me to wait until AAA came and were courteous and professional. They made me feel safe while I waited and didn't ignore my concerns. I highly recommend them.

I came here for an engine air filter. The associate that helped me was very nice. After he located…read moremy item, I asked if he could help me install it. With no hesitation he said yes. I appreciate his customer service and the care he took when handling my car.

Needed to get a battery for my car, so I stopped in here as it was late.....wish I had requested a…read morediagnostic first before I purchased the battery. They did not offer a cheaper version, so mine was $114.99. (At the dealership it was $69.99) for the model I wanted. Again it was late, and I needed it fast, but lesson learned.......check the battery first, before you buy one and trade in your other battery. At least the location is close, open late, and a courteous staff is available. NCFoodGuy

Always closes about 30 minutes early. The workers must be sitting in the back playing on their…read morephone. Last time I was actually inside there was a worker mumbling about how he was going to fight one of the customers because he said something to him. Only the older gentleman seems to be a decent worker.

John L was amazing ! Helped out alot ! Best auto zone in the city ! He assisted me from start to…read morefinish . 5 stars !

Manager Eduardo Very racist ! I went to buy brake . I…read morepurchased brake pads they let me use my military discount. Went to the shop to get them put on they said I need rotors. So I went back to get the rotors and asked about pricing got ready to pay for rotors and they said you need your ID again to get the military discount. I left my wallet back at the shop And I was like I just bought brakes here not even 30 minutes ago with the same guy checked me out, the Eduardo manager was like no I'm not giving you a discount if you dnt show me the id now. Then he Proceeds to walk off talking about me in Spanish. Like i didn't understand him. He Treated the Hispanic customers before me completely different and nice than me. Never going back, I'll drive 30 mins before i go back to this one.