They are very caring of any issues that you may have. The office has a comfortable feeling and the…read morewait time is minimal. The staff is friendly and courteous.

My dentist for over 20 years. Dr Rapine is very considerate…read morethat I have fear of dentists. Dr Rapine makes crown work smooth and does his best to make procedure stress free. Leanne is my go to hygienist. She is thorough. My bil is dentist in Atlanta so I could travel if need expensive dental work. My bil said the fees charged by Kop dental are less than his rate. I like their prompt service not having to wait best in class

I was a patient of this dental practice for several years, and I never imagined that I would…read moreeventually have to write a review like this. Over the years, one of the biggest concerns I noticed was the frequent change of dentists. My treatment passed from one dentist to another, and unfortunately, when a serious problem eventually developed, that lack of continuity became extremely important. When I was treated by Dr. Sardora, I specifically discussed my concerns about what would happen if there were problems after the treatment. At the time, I was reassured that they would take good care of me if anything happened afterward. That reassurance was one of the reasons I trusted the practice and moved forward with significant dental work, including a dental bridge. Unfortunately, when problems later developed and Dr. Lee was handling my case, the response was completely different. I was told that the work was beyond a one-year warranty period and that the office would not be responsible for it. I was honestly shocked by that response. This was not a small or temporary dental procedure. This was a dental bridge. Even my dental insurance generally only covers replacement of this type of major restorative work after a much longer interval, yet I was being told that after just over a year, the practice no longer considered itself responsible for addressing the problem. What makes this experience even more upsetting is what I am dealing with now. Because of the complexity of the existing dental work and the problems that need to be corrected, I am now having an extremely difficult time finding another dentist willing to take over my case. I have been left searching for someone who is willing and qualified to deal with the situation and determine how my teeth can be properly restored. For me, this is much bigger than whether a dental office technically offers a one-year "warranty." My concern is about continuity of care and accountability. Patients undergoing major restorative treatment should understand what happens if the dentist who performed the work leaves the practice, who takes responsibility for follow-up care, and what the practice will do if serious problems develop later. After being a patient here for years, trusting the practice through multiple changes of dentists, and relying on the reassurance I was originally given, I found the way my situation was ultimately handled extremely disappointing and unacceptable. The situation became serious enough that I filed a formal complaint with the Pennsylvania Department of State regarding my experience. I am sharing this review because I genuinely wish I had understood these issues before agreeing to major dental work here. If you are considering crowns, bridges, implants, or other extensive restorative treatment at this practice, I strongly recommend getting a second opinion and asking--in writing--exactly who will be responsible for your care if complications develop after treatment or if your treating dentist leaves the practice. Unfortunately, I am now the one left trying to find another doctor willing to help fix a very complicated dental situation.

I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

I've been a very satisfied patient since 2000! All work done professionally and on time for a…read morereasonable price! I wouldn't go anywhere else for Dental care.

Kim fitted me for a night mouth guard, and she made is so seamless and easy. I usually have such a…read morehard time with things like this, and she made it so easy and so quick! So great and professional.

We went to this Office on August 25. I was overcharged for 12 sealant ($65 per tooth) on 2 of my…read morekids' teeth. First issue is that I never approved sealant and the second issue is that I took the kids to another dentist afterwards to check the work and unfortunately there were only four teeth with remnant of sealant and nothing else. Sealant usually last for years if they were placed in the first place. If this is not highway robbery I don't know what is. If I tell you I was taken advantage of that would be an understatement. It's sad to see a supposedly professional office Fraudulently charged clients for work that has not been rendered. I had to get the sealant thrdone at another dentist. Also charged me for x-rays for my wife that they have never provided me copy of even though I specifically asked them for copy of all x-rays.

This review is for administrative reasons only. The regular dental checkup that I had was as good…read moreas could be, very helpful and efficient. The administrative experience was very poor. First of all, I asked if my insurance would cover my regular dental checkup and was told it would. I in fact discovered after the fact that this office was out of network, which led me to incur personal expenses out of pocket. As these are almost always avoidable, I found this very disappointing. Second, I was given an XRay without being warned of the possibility that I would have to pay out of pocket for it. Apparently the XRay that was provided was a special type of XRay that is only covered for me once every few years, while a normal XRay would have been covered. I'm disappointed that I was not informed about this, as it would have saved me literally hundreds of dollars. Third, I discovered that the office never filed a claim with my insurance provider, meaning I wasn't going to receive even a partial reimbursement from my insurance. It wasn't until 7 weeks later when I inquired about the status of my case that the admins at Omene filed this claim. The dental practice itself seems to be high quality but given that I've never had so many problems on the administrative side before, I felt that this was a fair score.

dr kessler is very rough & not gentle handed, he did not wear a mask.very costly.not able2handle…read moreemergencies.form of communication is not honored& very difficult. no funny joking or light hearted or welcoming.seems 2 care about$only

I switched here from another local dentist that My family and I have been going to for many years…read more I am so glad I did. Not only did they uncover areas of concern that the precious dentist did not, they are so thorough in their cleanings, exams, etc . They speak to you like you are family . I feel comfortable asking questions as I did not at the previous dentist. I would HIGHLY recommend this practice !!

My family and myself have been getting all our dental work since 2001. I believe Dr. Leardi to be…read morethe best dentist in Chester County. His personal interest in exerting technologies and research combined with his easy and engaging demeanor are priceless. The whole staff are like a family, and there is a welcoming happy vibe M-F. Top it off with insurance smarts at the front desk and a spotless environment and it's no surprise this is a popular practice.

Caring and compassionate , the staff here gives excellent care of your teeth and your insurance…read morematters. Attention to details for your overall dental health and appearance is top-notch! Dr. Leardi is a superior dentist with the most personable manner--keeping you relaxed all the time.

I had issues understanding the insurance difference in allowance, which the Dr politely made time…read moreto explain to me.

The dentists and the rest of the staff are extremely adept at their jobs and are kind and friendly…read more They listen to their patients and ensure they understand and are comfortable with everything. The quality of care I receive at Confident Smile Dental is excellent. The few negative reviews I see here are from people who do not seem to understand how dentistry works. I trust the dentists here completely, and I am grateful for them. Thank you!

They are very knowledgeable and up-to-date and very professional. The office is very clean and well…read moretaken care of. They are very well educated everyone that works there. I would highly recommend them.!

Dr Hillyard has been my dentist for about 30+ years and I trust him with all my dental needs. He…read moredoes impeccable reconstruction work. When I broke my front tooth about 15 years ago he did such an amazing repair that I can't even tell which tooth it was and it's held up all these years. He is kind, friendly, caring and very gentle. He truly is the best dentist I've ever experienced and would highly recommend him.