1. Donald P Connolly, DDS

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Donald P Connolly, DDS

4.3 (3 reviews)
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20 years ago

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Western Dental & Orthodontics

Western Dental & Orthodontics

2.7(159 reviews)
1.6 km

True, they might be an hour late sometimes and maybe have some bad customer service skills when…read morethey're busy; but the work is good and the prices are more than fair as they reportedly even take a loss on some crown work. The community here in Watsonville seems to understand it is an HMO and accept the associated short falls and remain polite and chill. Conversely, what makes the experience in the Santa Cruz Western Dental office terrible is that the community there tends toward self- entitlement and outrage especially regarding having to wait unexpectedly. I switched from another dentistry that seemed top notch but only did their own special in-house crowns which were both ridiculously expensive and broke on me 3 times. Better crowns, better work, and a small fraction of the cost here at Watsonville Western Dental. Just might require some grace.

Receptionist always rude. Been rude to my family, girlfriend, and my self. She doesn't do anything…read morewhen there are clearly people waiting. Just because you are pregnant doesn't make you have the right to be rude to everyone. The older lady orthodontist that left was the only nice person at the facility. All staff talk shit in Spanish about the other staff that don't understand. Right in front of the patients. They cancel appointments all the time, very little availability, and none of them want to even work or be there but take it out on us patients.

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Western Dental & Orthodontics
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Donald P Connolly, DDS - oralsurgeons - Updated October 2026

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