Dave, your guys were fast and very thorough. Dan and Andrew were also very pleasant to have in the…read morehouse. Karen and I are very happy with the work they did Howard

Excellent knowledgeable and professional! I was pleased with the work that was a matter of wrong…read moreplacement of 2 cloth-covered wires. Clifford took these 2 (really 3-cloth-covered wires, the third wiring wasn't an issue. It was 2-cloth wired lines. These, we were told weren't live, until we found the junction box they were tied to. Then Cliff knew what needed to do & what needed doing got done! Thanks Cliff!

Amazing custom service and exceptional quality. These lights will last for generations to come!…read more Alicia was great to work with. She has so many great options custom nautical fixtures, mirrors, hooks. I will definitely shop here again!

So you're standing in your big box store looking at that plastic light and wondering if it's good…read moreenough. Lemme help. It's not. We were standing where you are, but walked out and bought our light from Shiplights. This thing is solid, with metal that's gonna patina, glass in place of yellowing plastic and an upclose detail that those cheap lights pressed out of old water bottles can't even come close to (I mean, they're not even metal). It's so worth the money on looks alone. But then there's the customer service. We ordered a light. It arrived. Looked great. BUT... it was too small. Our fault, not Shiplights'. We just weren't thinking big enough. So we called them up and exchanged the light. But it was Covid time. Thought for sure this would take forever. Nope. Couple of days later the light arrived. It had an unexpected surprise. They credited us for the shipping. They hadn't offered and we hadn't asked. This is a small business, and it's Covid time. Plus, our mistake, like I said. But they credited it to us anyway. That's a standup business. That's someone you know is gonna help you with design challenges. Go ahead. Order the light. Take a risk and get some craftsmanship. It'll come and you'll be stoked. And if not, they're good people. They'll help get what you need. And that ugly, cheap looking light at the big box store? It'll always be there just in case craftsmanship and customer service aren't your thing.

We were referred to Light'n Leisure by the builder/developer of our new home that is currently…read moreunder construction. Shortly after we walked in, we were warmly greeted by an employee who noticed we were looking at pendant lighting. Our contractor told us to ask for Michelle who turned out to be right behind the counter. All in all, it was a wonderful experience. She is knowledgeable about the inventory, offered her opinion (because we asked for it) about what size fixtures to get for the space over our island, and checked the system for availability while we looked around. Both employees we worked with were very professional, courteous and personable. Quite honestly, I don't understand the negative reviews regarding customer service. Our experience was the complete opposite of what negative "reviewers" posted. Without a doubt, Light'n Leisure will be our first stop for our future lighting and ceiling fan needs. The prices are reasonable, the merchandise is extensive and the customer service is excellent.

Purchased a ceiling fan. Was told it would be in within 10 days. We got busy and forgot about it…read more(other things going on with a home build) and realized a month later we never got a call. Turns out they had our email incorrect. Went in to pick up and waited for 15 minutes for two employees to be off of what were clearly personal calls in their "employees only" back rooms. (They were loud enough to be heard.) Guy who came out to help was nice enough, but by that time we were already annoyed to appreciate it. "Discounted" prices are the same or more as online stores. They have been "going out of business" for over a year. Wide selection is the only other positive.

John came to the house within 24 hours, got all the parts and labor done in under 2 hours, He got…read morethe pool timer replaced, new bubbles to waterproof the cords and everything connected and working. I was able to get my pool running in under 24 hours for a fair price and prompt service! I couldn't have asked for better communication or service and will be using John for future projects! Thank you again!

Made an appt about a non serious issue with some of the electrical in my house. Advised it would…read morebe a little over a month for the appt. Appt day came and went, next day got a message apologizing. Said we could set another appt......no resp. i then reached out one more time and was told could come by the next day and set a time. Well low and behold again........set day and time came and went. Every raves in other reviews that company is punctual HA. good luck.

sent me a broken toilet and are being difficult with return. I'm not sure why a broken toilet…read morereturn needs approval from "higher ups" before the customer service person can approve it. Absolute BS. They put me on hold forever try try to get rid of me.

Had an appointment to visit the showroom, park in a handicap space. Go inside the door, the…read moreshowroom is upstairs to the left. I need a rollator, my mom has extreme difficulty with stairs. So we went to the front desk, which had no one there. There was a map of the first floor, with no obvious elevator on it. I called both numbers that show up when googling, one of which went to the store, and another to a call center which transferred us to the store. No answer. We heard someone talking down the hall, I tried loudly to get their attention asking for help and was ignored before they disappeared. Called another number on their website, which went again to the call center. Asked them to try calling the store, given our results. My mom by that point found the phone number for the person we were meeting, which also went to the store. I was starting to walk around a little more, hoping to find an elevator, when apparently the the call center got through, someone came down to talk to us. They have no elevator. Their solution was for the person we were supposed to meet to facetime us while we wait downstairs. The person who spoke to us claimed we shouldn't have have been ignored and the phone should have been picked up, that neither thing was normal. Well, the other reviews here, which I did not read beforehand, tell a different story. This definitely isn't the place to go if you have mobility issues, and it seems like their customer service level in general is awful.

I walked through these doors today in search of a last-minute gift, and not only did I find the…read moregift, but I found my new store that I'll utilize whenever I need jewelry. As I peeked into the window, I saw that there was some really beautiful merchandise in here. I walked in, and was greeted warmly, and the owner (I assume) was very helpful, but I felt no pressure whatsoever. In the end, I got a beautiful gift a an incredibly reasonable price and will be back very soon. This place is a treasure.

Memory Lamps of Beverly is the only place I buy these beautiful lamps. The customer service from…read moreBrett is awesome. He is wonderful to work with. The lamps are beautiful and the cards Brett composes are beautiful and meaningful.

Strike One: Showroom on second floor not handicapped accessible. No elevator…read more Strike Two: when we finally made it up the stairs to the showroom and told the people what we were looking for, we were told to walk around and look. Not one person at the desk at the entrance or those inside offered to help us. Not impressed with the customer service. I expect that from a big box store, not from a place that charges the prices they do. We'll be looking elsewhere.

Ferguson's staff made shopping for the perfect kitchen appliances a breeze! John M. was easy to…read morework with in person for answering all my questions and showing me the options available. He was also available by email and the communication was superb! He quickly replied to questions and changes during the process of choosing appliances. He made the purchase easy and even helped me with the rebate! Highly reccomended!!

I won't go anywhere else again. I've always had wonderful service here. Not just getting the color…read moreright, but always great information about what specifically to use and why. I've cheated and gone to The depot to save money or home decor group in Swpt because it's closer, but never again. Recently I've redone three baths. First one I went to home decor group with a picture on my phone. Owner told me he can't match something on my phone and left me to find a similar swatch. Next two projects I went back to waters and brown. Heidi helped me match pictures and made spot on recommendations. I brought in samples and images and she gave great choices to match or coordinate. Then over to the counter for the actual paint. John couldn't be nicer and more helpful (plus he actually remembers me by name and project). Some projects easier than others. More complicated (expensive) projects he gave me questions to ask my contractor and alternatives. I so appreciate the service here. It's second to none and the quality can't be beat. They've earned my loyalty and I'll return the favor by encouraging anyone to go here first and last. This is how a customer centric business is run.

Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

After seeing several ads on Facebook for Trimlight after mentioning I wanted a permanent light…read moresolution for the house (outside), I started looking into it. It seems perfect! But I was sure there was a catch! After going back and forth for months I finally set up a consultation. Kevin came out and explained everything, took measurements, and made up an invoice. Shockingly it was less than I anticipated. The deposit was paid and everything was ordered. Sunday Kevin, his daughter, and another gentleman came out and started setting up the lights. After 18 hours (13 hours Sunday, 5 hours today) the lights are done! They are seamlessly installed and when they're off you can't even tell they are there! They also were able to do lights on the gazebo! Kevin and his crew did an amazing job and we are so happy with the results! Even mom is happy and she's hard to impress! Kevin thank you thank you thank you again! The lights are amazing and absolutely beautiful!

Had my Trimlight holiday lights installed by Seacoast Trimlight in the middle of May 2023. I have…read morealways loved putting up Christmas lights, but am getting too old to climb ladders, so I looked into this new option. It's Awesome! I can set different light patterns and combinations for all the holidays now. During the day, you don't even notice that the lights are installed. Seacoast Trimlight did a very good job installing this system. I am a very happy customer and highly recommend this company.

This is the second time I have hired E/R Electric. They made themselves available almost…read moreimmediately, after ordering the needed equipment, and installed so efficiently they were in and out in less than an hour. He went above and beyond to help with a couple of extra things at no charge. Highly recommend!

I bought a new dishwasher and I needed an outlet to install it as my old dishwasher was hard wired…read more. I called E/R Electric and left a message and within four hours from my call Eddie showed up with Steve and they both did an awesome job. It's been years since I needed an electrician and now I will use Eddie in the future. If you'e looking for someone who is friendly and professional Eddie is your guy to hire.