We really liked working with Wyatt to purchase our car. There was complete kindness and respect…read moreduring conversation and price negotiating. Also, my husband and I were talked to equally about our car and not just my husband since he's a man. They were very honest about everything that could be an issue with the car we were interested in. Many things even small things were acknowledged to be done by the time we came back the next morning to finalize our purchase. Wyatt was very helpful with conversations through emails since my husband and I came a long distance to see the car.

I will never buy a car from them ever again! I went last…read moreSaturday to go and look at a 2015 Ford ecoboost mustang with my dad and the car was fantastic other than a back up camera was glitched up and the mirrors wouldn't go down but they said they would fix them free of charge. So I called the bank Monday and got preapproved for the loan at 4:34pm. My loan officer called Rick Mccrystal the salesman I was talking to he said that he would hold the vehicle for me for the following day. So I got there Tuesday morning at 9pm I talked to Rick a little, then he took me to Barry where I signed the papers for the mustang. I gave him my 4,000 that was going in the deal and the title to my other car. They asked if I had anything I needed out of the other car before I left in the mustang and I said yes " I have quite a bit " so they had me pull next to the mustang to transfer my items over just as I started to put my items In the mustang Rick comes out and says " hold on Cameron I think that car sold last night " so I wait a little and he comes back and says " yeah that car sold last night" so I had to go back in there and sign to void the contract that we just signed because they didn't know they already sold the car I had just bought. I hope I can save someone else the trouble of dealing with this excuse of a dealership! I've bought cars easier from used car lots than Alton Blakley Ford.

Andrew at Tri-City Motors will listen and help you get whatever you're looking for! Call them for…read moreall your vehicle needs!

Great place to buy a car. Always helpful. They are friendly and will find what you are looking for…read moreif they don't have it in stock. Make sure you ask for Dave! He is very nice.

I live quite a ways away and was encouraged by their salesman to put down $500 to hold a used…read morevehicle. However, I was concerned about what the car would actually look like if I drove all the way up to Kentucky to see it. My contact person, Elijah Hart, told me not to worry because the deposit was refundable. He did not say that it was ONLY refundable if I did not agree that it was as spotless as he was claiming. Nothing was ever put in writing and signed. I admit I should have clarified. When I changed my mind about the car altogether, AB Honda refused to refund my deposit or any part of it. I contacted Honda, received an apology, and was told that they would document a complaint against the dealership. Never give them any money up front without getting refund details in writing!

I was treated well and fairly during my buying experience. Thank you Wyatt for going above and…read morebeyond during the process. I also enjoyed my experience with the finance process. Thank you again.

I'm a frequent flyer at this superb dealership for ALL of the maintenance of my vehicle…read more As always, the service department is exceptional, professional and meticulous while serving my camper-van and communicates every aspect of vans needs. During a recent visit, an apparent faulty oil filter O-ring was broken and caused most of the oil to leak out after I left the service department. I pulled over after the low oil pressure light illuminated. I called the dealership and spoke with Brandy who orchestrated and dispatched a team of four service technicians,l who came to my location, completed the necessary repairs, filled me up with oil, while they were off the clock and on their own time. I was so very impressed with this that I can't sing their praises enough. I'm at the dealership today, as I'm writing this because they're completely washing my engine and undercarriage and giving me a voucher for my next oil change. It's rare to see a business go to such effort to take care of a customer. I could not be more pleased and impressed with the quality and character of these individuals and the business they work for. Only this service department will work on my van and I'm truly a customer for life. Well Done to all and thank you. Special accolades to Brandy (sales), Lamar, Trey, Lyle and Jacob ( service reps & techs).

They are a reputable dealer, I'm sure, and Cody was a very attentive salesperson, but we walked…read moreaway from a purchase because they wouldn't beat another dealer's price on the same car. We ended up getting the exact same vehicle, with fewer miles, from another dealer for $1,800 less. Score one for the good guys.

very poor experience. The dealer had the vehicle i was looking for, thats where the good stopped…read more Saleman was informed within a few seconds that I had preapproved financing, yet somehow the salesman games were attempted. 4 trips to the "numbers man" resulted in completely inaccurate numbers that simply didnt add up. The dealership apparently doesnt honor the trivial military discount because the salesman could never produce where the discount was on paper. This rubbed me the wrong way, not because i feel like im owed anything but when a dealer says they support veteran/first responders, then I want to see it. Next the salesman acted as if they couldnt come off msrp, this is a walking point for me, at no point is any dealership going to lose money if they are within thousands of msrp. Beware, the con man games are strong at this location.

Their sales, service and parts department are all awesome. Everyone is nice and willing to help you…read morein any way. Highly recommend to visit there when you need service or parts and definitely when you need your next vehicle.

I bought a 2006 Ford expedition from him told me it was a good SUV pretty much lie and sold me a…read morelemon ....

Don Franklin Kia Somerset makes car buying a pleasure. They were honest in their pricing, and they…read moreeven delivered the car to us! We can have it serviced at any Don Franklin store, and if it needs warranty servicing, then we can take it to our local Don Franklin and the local dealer will transfer the auto to Somerset Kia for servicing. It can't get any better than that. Thank you Don Franklin Kia Somerset and Paul, our representative!

Received an email from service department staff to contact them for my vehicle's next timely…read moreservice appointment and a vaguely worded statement regarding what needed to be completed. I called to schedule an appointment and was transferred to service department reception, who then transferred me to another service department employee when I inquired as to the type of scheduled service, and the phone call was disconnected. Called again, explained what happened, same circuitous process, no answer at the extension, and landed on a voice mailbox and was disconnected. Decided I'd just write a reply email to the initial service department staff's email to me, briefly explained my attempt to make contact to ask a question and make an appointment and would like a callback. Crickets. Decided to give it at least a week or more in case the person was on vacation .... Crickets. Moral of the story: Pay attention to dealership service department reviews when purchasing a vehicle. Just like our health, preventative care and aftercare are vitally important when maintaining your investment and an emergency situation is NOT the time to find out if you have a great support team.

This was the easiest car I have ever purchased, and I did it from the comfort of my home! Brent…read moreMcCloud was terrific to deal with. There was none of the nonsense that is typical in purchasing a vehicle.

Worst dealership I've ever dealt with would not return or suggest anyone else deal with them. The…read moresalesman seemed to be a good enough person but the managers are apparently just ignorant.