From the moment I walked in the door, I was pleasantly surprised with a very warm welcome by the…read moreservice writer. You don't get that much in today's world. Most of the time you're made to feel like a ghost when walking into a business. Well, not here, the employees here are genuine and welcoming and that's a fact! I brought my 2021 Cadillac XT6 in for repair. I was referred to them by CarMax. Fox Total Car Care confirmed with me they'd honor my MaxCare warranty. The service writer mentioned to me they really don't like to take on these warranty repairs because the insurance companies are so slow to pay. I showed up 30 minutes early due to the snowy weather, my appointment was scheduled at 9am. They took my info minutes after I walked in and at 9am, the service tech introduced himself and asked me all of the pertinent questions for him to begin to troubleshoot my vehicle. I must admit, I'm not used to folks being so kind to start a Monday morning. Fox Total Car Care took about 3 hours to diagnose my vehicle's issues. Unfortunately for me, FTCC could not fix my XT6 due to Cadillac's proprietary software upgrades. They fully explained their inability to fix my vehicle. But, the owner personally spoke to me with a full explanation and I'm very satisfied with that. I wish they could have fixed my XT6, but I understand why they could not. Now I'm off to a dealership for its repair. I highly recommend Fox Total Car Care. They're honest and that's all you can ask for.

Over price and had to take to a new mechanic to get my car fixed the right way because they could…read morenot figure out how to get my check engine light off after spending a couple Grand

We were headed from ohio to Tennessee and somehow got a screw in the tire. These guys showed up…read morefast, took the tire, fixed it and got it back in record time so we could get back on the road. The price of the call and the fix was so affordable. It was just amazing, fast, and professional service. Special shout-out to Tyler!!

Great service and kind folks every time. The tires we have bought from Parsleys are always good…read morequality and good value. We appreciate that these folks value their customers and try their best to go above and beyond.

The team did a fantastic job at a reasonable price. Dropped off my truck in the morning and all…read morework was completed before noon. Knowledgeable and friendly folks exceeding expectations. THANK YOU!

We picked up a screw in our tire and stopped to get it patched. The guys here were fast and…read morefriendly.

Awesome people and great service!! Highly recommended, they are very busy so be patient and know…read morewhen your car is done it's done right

rude mechanics although they fixed my vehicle, they ended up…read morebreaking another piece off and I will have to take it somewhere else to fix it. wouldn't show my a itemized list of what they purchased for it and wouldn't exactly explain to me what all my money was used for. I would have been better off using a tow truck and taking it somewhere else for what I paid for it. never again will I bring a vehicle there.

Wildcat team has always been great in servicing my vehicle and my son's vehicles. My son has a…read moreJeep and a older truck that Ivan has done everything that he could to assist with the issues. He recommended other business for the transmission issue that he was honest that he does not handle. He recommended that the Jeep go to the dealership for warranty work to ensure we did not pay for services that were covered. Ivan has worked on my Jeep and worked with the manufactures to cover parts that are under warranty. This ensured that i did not pay for parts twice. Tammy is a polite and kind business owner and always professional. I will be working with them on all my automotive needs.

The folks at Wildcat are AWESOME! I've been taking both of my vehicles here for over 3 years and…read morehave always received excellent service. They have never tried to upsell me, and when my vehicle didn't need something I had asked for, they didn't charge me for it anyway, unlike a lot of shops that will take advantage. Tamara and her crew are always friendly and professional.

Had tires mounted and balanced on new wheels. Technician was very careful with wheels. Everyone is…read morevery nice and helpful.

These people are good people and are good at what they do. I have been very happy with the service.read more

Just not a very nice guy. Stopped in because my jeep was overheating and literally had nowhere to…read morego and he was a complete ass. I get it you may be over worked but hey you run a business and that's part of it.

horrible customer service, will never go back. The owner was extremely lazy and and acted drunk…read morewhen we came in.

Great place have everything you need as far as car parts go very nice people would recommend this…read moreplace to anyone your wasting your time any where else all you need is right there

Got a part for my mothers van there. It fit and they helped me get it. Took a while to find but…read morethey had one. Looks like the front room could be better organized! Good place!