Andrew at Tri-City Motors will listen and help you get whatever you're looking for! Call them for…read moreall your vehicle needs!

Great place to buy a car. Always helpful. They are friendly and will find what you are looking for…read moreif they don't have it in stock. Make sure you ask for Dave! He is very nice.

We really liked working with Wyatt to purchase our car. There was complete kindness and respect…read moreduring conversation and price negotiating. Also, my husband and I were talked to equally about our car and not just my husband since he's a man. They were very honest about everything that could be an issue with the car we were interested in. Many things even small things were acknowledged to be done by the time we came back the next morning to finalize our purchase. Wyatt was very helpful with conversations through emails since my husband and I came a long distance to see the car.

I will never buy a car from them ever again! I went last…read moreSaturday to go and look at a 2015 Ford ecoboost mustang with my dad and the car was fantastic other than a back up camera was glitched up and the mirrors wouldn't go down but they said they would fix them free of charge. So I called the bank Monday and got preapproved for the loan at 4:34pm. My loan officer called Rick Mccrystal the salesman I was talking to he said that he would hold the vehicle for me for the following day. So I got there Tuesday morning at 9pm I talked to Rick a little, then he took me to Barry where I signed the papers for the mustang. I gave him my 4,000 that was going in the deal and the title to my other car. They asked if I had anything I needed out of the other car before I left in the mustang and I said yes " I have quite a bit " so they had me pull next to the mustang to transfer my items over just as I started to put my items In the mustang Rick comes out and says " hold on Cameron I think that car sold last night " so I wait a little and he comes back and says " yeah that car sold last night" so I had to go back in there and sign to void the contract that we just signed because they didn't know they already sold the car I had just bought. I hope I can save someone else the trouble of dealing with this excuse of a dealership! I've bought cars easier from used car lots than Alton Blakley Ford.

I'm a frequent flyer at this superb dealership for ALL of the maintenance of my vehicle…read more As always, the service department is exceptional, professional and meticulous while serving my camper-van and communicates every aspect of vans needs. During a recent visit, an apparent faulty oil filter O-ring was broken and caused most of the oil to leak out after I left the service department. I pulled over after the low oil pressure light illuminated. I called the dealership and spoke with Brandy who orchestrated and dispatched a team of four service technicians,l who came to my location, completed the necessary repairs, filled me up with oil, while they were off the clock and on their own time. I was so very impressed with this that I can't sing their praises enough. I'm at the dealership today, as I'm writing this because they're completely washing my engine and undercarriage and giving me a voucher for my next oil change. It's rare to see a business go to such effort to take care of a customer. I could not be more pleased and impressed with the quality and character of these individuals and the business they work for. Only this service department will work on my van and I'm truly a customer for life. Well Done to all and thank you. Special accolades to Brandy (sales), Lamar, Trey, Lyle and Jacob ( service reps & techs).

They are a reputable dealer, I'm sure, and Cody was a very attentive salesperson, but we walked…read moreaway from a purchase because they wouldn't beat another dealer's price on the same car. We ended up getting the exact same vehicle, with fewer miles, from another dealer for $1,800 less. Score one for the good guys.

I just bought my 2nd vehicle off Don Marshall Auto and they made the process seemless. Not only do…read morethey take great care of you when you're buying a vehicle but they take even better care after the purchase! They will have my repeat business for years to come!

From the owner: Don Franklin Chrysler Dodge Jeep Ram Fiat Nissan in Somerset KY. Formally Don Marshall Chrysler…read moreDodge Jeep Ram Fiat Nissan. Same great people - New great name!

Now I realize I paid for a warranty, but these people treated me and my family LIKE family no…read morematter the situation. My life would not have been possible had they not gone so far out of their way to protect not only my investment with them, but also my ability to get to work and even football practice mattered to them. Trust your sales guy, buy the best warranty for you, honor the maintenance requirements for their power train warranty, and you can't go wrong with this team. Kyle sold me, Justin managed my case, and Ray moved mountains. Thank you, gentlemen. I love driving your vehicles and trusting your service. My vehicle is no longer a point of stress in the back of my mind. God Bless.

Was looking for a new car and at such a young age many dealers wouldn't even talk to me as a young…read moreadult and treated me like a kid (I'm 23 btw just look very young) and when I tried finding a car here the sales person Rudi 100% helped me out. Never once cared about my age or said I couldn't afford anything, I gave him a budget and told them to stick close to it and they found the perfect car that fits my needs. 100% go to Somerset don Franklin and get yourself a car there. I swear it's worth it

I live quite a ways away and was encouraged by their salesman to put down $500 to hold a used…read morevehicle. However, I was concerned about what the car would actually look like if I drove all the way up to Kentucky to see it. My contact person, Elijah Hart, told me not to worry because the deposit was refundable. He did not say that it was ONLY refundable if I did not agree that it was as spotless as he was claiming. Nothing was ever put in writing and signed. I admit I should have clarified. When I changed my mind about the car altogether, AB Honda refused to refund my deposit or any part of it. I contacted Honda, received an apology, and was told that they would document a complaint against the dealership. Never give them any money up front without getting refund details in writing!

I was treated well and fairly during my buying experience. Thank you Wyatt for going above and…read morebeyond during the process. I also enjoyed my experience with the finance process. Thank you again.

Don Franklin Kia Somerset makes car buying a pleasure. They were honest in their pricing, and they…read moreeven delivered the car to us! We can have it serviced at any Don Franklin store, and if it needs warranty servicing, then we can take it to our local Don Franklin and the local dealer will transfer the auto to Somerset Kia for servicing. It can't get any better than that. Thank you Don Franklin Kia Somerset and Paul, our representative!

Received an email from service department staff to contact them for my vehicle's next timely…read moreservice appointment and a vaguely worded statement regarding what needed to be completed. I called to schedule an appointment and was transferred to service department reception, who then transferred me to another service department employee when I inquired as to the type of scheduled service, and the phone call was disconnected. Called again, explained what happened, same circuitous process, no answer at the extension, and landed on a voice mailbox and was disconnected. Decided I'd just write a reply email to the initial service department staff's email to me, briefly explained my attempt to make contact to ask a question and make an appointment and would like a callback. Crickets. Decided to give it at least a week or more in case the person was on vacation .... Crickets. Moral of the story: Pay attention to dealership service department reviews when purchasing a vehicle. Just like our health, preventative care and aftercare are vitally important when maintaining your investment and an emergency situation is NOT the time to find out if you have a great support team.

Bought our 2024 Tucson here and have had it in for service a couple of times now (currently at 13k…read moremiles, so they're adding up quick). Buying experience was painless with significant discount from MSRP, service visits have been great (complementary thus far). Wouldn't hesitate to shop them again for a new Hyundai.

My father in law, who has Parkinsons and doesn't think rationally anymore, took his car in for…read moreservice and they saw an easy target. They had no trouble selling him another car, which he did not need nor could he afford, and no trouble getting him to empty his bank account to make a down payment. Needless to say we took the car back. But they refused to undo the deal and made him pay another $4,200 to take the car back, claiming it was the bank charges that couldn't be helped. And that was after a lot of haggling and back and forth, with the original number they wanted being much higher. Very dirty people. I hope nothing like this happens to their parents when they're in a vulnerable state. They should be ashamed.