Our experience at Rosa Madera was absolutely delightful! We went on a Saturday night, and although…read moreit was busy with lots of people, the wait was still very reasonable. The live music was so entertaining and really added to the atmosphere. The vibes throughout the restaurant were amazing, and our server was wonderful; very attentive, friendly, and brought such incredible energy to the experience. The food was delicious, and the portions were generous. We definitely recommend the papas enchiladas as an appetizer they were so good! And the drinks were beyond amazing. Overall, we had such a great time at Rosa Madera and would absolutely recommend it to anyone looking for great food, drinks, music, and an amazing atmosphere. We'll definitely be back!

I was warned by several people not to go and eat at this location..! So I wanted to try and see…read moreif it was all true about the servers literally kicking you out after two hours EVEN if you still ordering food, drinks or dessert. Food and drinks are fine no problem there.!! Karla our waitress forgot to bring the tortillas that were included with my dish. I asked for a mineralized lemonade, never got it till I ask for it again.!! We were told to please wrap it up and leave cuz they more customers waiting to get it. We were at almost 500dls on the bill and we still were to leave.!! They just lost another valuable customer.!!! Food 100% good Customer service C-

A Wonderful Hidden Gem in Santa Ana! Excellent Service and Amazing Atmosphere!…read more I happened to discover Casa Ramos in Santa Ana while visiting the mall and leaving Macy's. I noticed the restaurant and decided to give it a try, and I'm so glad I did! Sometimes the best experiences happen when you least expect them. From the moment I walked in, I was impressed by how beautiful, welcoming, and inviting the place was. It has a wonderful atmosphere that makes you feel comfortable and happy to be there. What made my visit even more special was the outstanding service I received from my waitress, Fany. She was absolutely wonderful, very pleasant, attentive, and welcoming. Her kindness and professionalism made the experience even more enjoyable. A great restaurant is not just about the food or the atmosphere; it's also about the people who make you feel appreciated as a customer, and Fany certainly did that. I'm very happy I decided to stop by Casa Ramos, and I would gladly recommend it to anyone looking for a lovely place to enjoy a meal and receive excellent hospitality. A special thank-you to Fany for making my visit so memorable! Employees like her are a true asset to any restaurant. I will definitely be happy to return and visit again. Keep up the great work, Casa Ramos! You have a beautiful establishment, and with wonderful people like Fany on your team, you give customers a reason to come back. Highly recommended!

We decided to try this place while at the mall and it did not disappoint. The chips and salsa were…read moreamazing. Spicy and salty; just how I like it. I ordered the ceviche and the chipotle sauce that same with it was amazing. My hubby ordered the Trio and he liked it. The beans and rice were really good as well. I also had the margarita flight and they were strong and delicious. Overall great experience.

A huge spacious spot - it's bigger than it looks from the outside, and with a fun Mexican fiesta…read moretheme. Service was excellent - taking orders and handling needs was not a problem for all the staff here. The World Cup was showing on all the screens, which was appreciated. But the tacos here really shine - fresh, and flavorful and unique. Can't wait to come back!

What in the hail guys? I went from celebrating my birthday here with my BFF to her getting charge…read moreafter charge into the thousands because of this restaurant. The waitress was sweet. She kept checking in on "her girls." Yelp, you drew us in with the cute passionfruit goldfish and tajin drinks only to be stuck in the middle of some sort of bait and switch. The enchiladas I got were incredible. The drink was delicious. The ambiance? Curated like an Instagram feed. But looks like this place is now permanently closed and many others are reporting fraud as well. Ugh

Great food, I got the mulita de carne asada and my friend got the tacos. Great service from guy…read morewith hand tattoo, very attentive & nice. I would visit again soon. The ambiance was welcoming

Great service server had great recommendation and food was great…read more Would definitely come again

So it was a little underwhelming when we first walked in on a Wednesday afternoon. But the…read morebartender/server was super friendly and made great drinks! We ordered fish tacos and four cocktails. Fish tacos were delicious!!! Salsa matcha! Fish wasn't all batter. Generous amount of shredded cabbage. Hot and fresh! Loved it! Drinks were great. We asked for less sweet and he seemed to honor that as they were close to how we like it (on the tart side). They have a good happy hour and lots of food to choose from outside of that. Ambiance was quiet at this time but I'm sure weekends get packed. Lots of tvs and the music was good, nice jams and not too loud (I'm old lol). We'd definitely drop in again to day drink and try more food.

Service was slow and the drinks were overpriced for the quality. I got the Fresita which was too…read moresweet. When I asked to change a drink, they said they still had to charge me even though I only had a sip. Then, I ordered the Margarita De Amor hoping it would be better, but it tasted like sink water. Worst margarita I've ever had. I also had to ask for the complimentary chips and salsa, but it was also disappointing. The chips were too salty and tasted terrible. There was also no AC on a hot day. I wouldn't return or recommend this place.

We haven't been to this restaurant since they were at their old location. This new one blew me away…read morethe second I walked in. They expanded so much and their decor is so beautiful. Before walking in, I told myself that I'd get my usual, Ensenada fish/Ensenada shrimp tacos with rice and beans. Our first server suggested quite a few things after we sat down and they all sounded delicious. So I dared to try someone new and I am so happy that I did. I ordered the Camarones de ajo and omg, so beyond delicious. I forced myself to stop eating mid-plate because I wanted to take it home so that I could savor it at home too. We also got the chips and salsa and the new wings as appetizers. Even though the chips aren't free anymore, we always have to get it because it's just that good, with their salsa. The wings were also just as good. I obviously forgot all the names of the plates because I was just so excited and happy being able to eat in such a beautiful restaurant. To top it all off, everyone who served us today was just genuinely so friendly and happy to be working there.

I was staying in the area and came across this restaurant while looking for a place with good…read morereviews. Since I wasn't familiar with the area, I was a little hesitant but from the moment we walked in, I was impressed! The restaurant was beautiful, clean, and smelled absolutely amazing. Even on a busy Sunday night we were seated right away. I shared the chicken fajitas with my 3-year-old daughter, and oh my goodness, the flavor was incredible! Everything was seasoned perfectly and my daughter loved every bite. I also tried my husband's chicken torta, and it was just as delicious! I can't forget the chips and salsa. The chips were freshly made, and the salsa had great flavor without being too spicy. Our waiter was incredibly kind and provided excellent customer service, which made the experience even better. From the atmosphere and cleanliness to the delicious food and friendly staff, everything exceeded my expectations. I will definitely be coming back the next time I'm in the area! If you're nearby or visiting, I highly recommend giving this restaurant a try. You won't be disappointed!

I mean, LOOK at the size of this torta!! I swear I got almost the whole cow in here! My mouth…read morecouldn't even fit around this thing! I literally had to tap out halfway through, and trust me, it wasn't because I wanted to! Now let's talk about the flavor! WOW!! The meat was so juicy, and the sausage was grilled to perfection, with that beautiful char on the outside that gives it so much flavor. Every bite was absolutely delicious! The bread was perfectly toasted, the veggies were fresh, and everything came together so beautifully. I'm definitely someone who eats with my eyes first, and this torta had me excited before I even took my first bite! But the taste? Even better than it looks, and that's saying something! I'm genuinely surprised this place doesn't have a line of people out the door! Granted, I came around 3ish, so maybe I missed the lunch rush. But seriously, where is everybody?! I'm leaving with a full belly, half a torta for later, and absolutely no regrets!

This Mexican spot has been on my radar for months, and since we were in the area, we finally…read moredecided to check it out! So glad we did! The inside is on the smaller side, but it's cozy, welcoming, and full of festive vibes, with beautiful murals and fun decor that give it so much character. There is also outdoor seating as well. But let's talk about the service! TOP NOTCH! The lovely lady at the register made us feel right at home, like we were part of the family. That kind of warmth and hospitality makes all the difference! We ordered the chicken taquitos combo plate with rice and beans, chips and salsa, and a GIANT bowl of menudo. Everything was delicious! My husband is SUPER picky when it comes to menudo, so when he said it was great, you know it had to be good! And the homemade corn tortillas? OHHH MY GOODNESS! That recommendation absolutely knocked it out of the park! Fresh, homemade tortillas are always a win! Overall, great food, amazing hospitality, and that comforting, homemade Mexican food vibe we love. We're so happy we finally stopped by, and we'll definitely be back for more!

Great tacos and quick service! The pollo and asada were both juicy and well-seasoned, with fresh…read moretoppings and salsa that had real kick. The owner was very friendly so will be back for sure.

I came here on a Friday to pick up two burritos. I ordered a Carne Asada and a chicken burrito and…read morethe total came to under $20. The burritos are packed next to grilled vegetables which made the tortilla soggy (recommendation: separate the grilled vegetables from the burrito). The burritos was packed with ingredients but very bland. My husband said his chicken burrito was fine and would give it 3 out of 5 stars, too. They also offer 3 different sauces, too. Glad we tried it.

I may be white but I know good Mexican food when I taste it. These were the best el pastor tacos…read moreI've ever had in my life. Service was kind of slow but so worth it. Everything was made fresh- even our chips and salsa. Our waiter was so kind and welcoming. The ambiance felt very local Mexican, homey, and colorful. Las Cazuelas is truly a treasure.

I used to LOVE coming to this place... until I realized their customer service seriously sucked…read more First off, the food is honestly a little on the salty side, but I kept coming back because I liked the place. Then this happened. I brought my family here for dinner, and when we were closing out the check, the server failed to mention that gratuity was automatically added for a party of 6. I didn't realize it until I was about to sign and saw that I was about to leave ANOTHER tip on top of the automatic gratuity. I was like, oh HELL NO, I'm not tipping $80+ So I asked the server to refund the entire transaction and rerun the payment correctly. She told me she couldn't do that, but said she could refund the extra tip instead. I said okay, trusting that she knew what she was doing. We left. Fast forward about 4-6 months later. I come back with different family members, and the MANAGER comes over and tells me I have an outstanding balance of around $150. At first I genuinely thought he was joking. Nope. Apparently, when the server was supposed to refund the extra tip, she accidentally refunded the ENTIRE BILL and kept the tip. ‍ Now explain to me HOW that was my problem?! I specifically told her I wanted the entire transaction refunded so we could start over, and SHE chose to handle it differently. That was THEIR mistake, not mine. And the worst part? Instead of pulling me aside privately and explaining what happened, the manager brought this up IN FRONT OF THE FAMILY I WAS WITH. So now I'm sitting there being told I owe $150+ in front of my guests because of an error THEIR employee made months earlier. Talk about embarrassing. Thank God I'm in a position where I could afford to pay it, so I paid the outstanding amount AND my new bill that day -- over $300 out of pocket -- just to resolve the whole situation. I paid everything they said I owed for both visits, and I have never gone back since. And I WILL NEVER go back. Between the salty-ass food and the customer service, I'll take my money somewhere else. Just sharing my TRUE experience because I think customers deserve to know what happened.