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    Don Bailey Flooring

    4.5 (26 reviews)
    Open 9:00 am - 5:30 pm

    Services - Don Bailey Flooring

    Carpet binding

    Carpet installation

    Carpet removal

    2 More Services

    Floor installation

    Tile installation or replacement

    Don Bailey Flooring Photos

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    Luxury vinyl planks. Beautiful!
    Lee M.

    Disclaimer: I used to work for a retail flooring company, so I have some valuable background knowledge & experience in this arena. I needed a new floor for my rental property, but I didn't want a complete tear-out of my existing ceramic tile floor. Don Bailey Flooring has been around forever and is one of the most respected companies in the industry, including highly respected by their competitors (my former employer was a competitor). I decided to give them a try. Nick M, one of the flooring specialists, was able to ask the right questions and guide me to the exact product, color, and price point I needed: luxury floating vinyl planks with a 15-year warranty. Nick is a consummate professional: easy going, customer-focused, and incredibly knowledgeable not only as a salesman but about the entire process. He was hands-on, easily reachable by phone or email, and kept in touch during the install, even coming over after the job was done for a final walk through. I'm attaching a couple of pictures. You'll see the floor is beautiful! They also sell & install baseboards and quarter rounds if you need, but I chose to do those myself, so you'll see those incomplete in the photos. Focus on the floor-- it's gorgeous!

    Jens S.

    Don and his associates have helped me on two projects so far. Everyone has been extremely polite and helpful. Prices were excellent! The first project was a custom order of hardwood floors. Don called the manufacturer and had 1200 SF of floors in his warehouse the same week. Then he held them for me free of charge for 2 weeks. The second project was for carpet. He had exactly what we needed in stock and for $700 less than the competition.

    Lit X.

    Don Bailey made the process incredibly easy and enjoyable. Scheduling was quick and flexible. They worked on a master bedroom w/ a walk-in closet all within 3 hours. I'd work with them again any time.

    Fell apart within weeks.

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    1 year ago

    Walked in. Hot some lovely carpet for my rental property. And it was installed the next day.

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    Ask the Community - Don Bailey Flooring

    Review Highlights - Don Bailey Flooring

    I needed a new floor for my rental property, but I didn't want a complete tear-out of my existing ceramic tile floor.

    Mentioned in 2 reviews

    Read more highlights

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    Empire Today

    Empire Today

    2.1
    (46 reviews)

    One star is too much. They refused to match price. Larry my salesman wasted days. Then would not…read morereply to my request to match price. After this I started reading reviews and saw many customers that had problems from pricing, quality and honoring warranty. . Do your honework and uoull find a better choice.

    Three weeks ago my husband and I setup and appt with Empire Today for bedroom flooring. The sales…read moreperson shows us floors we pick one and he says if you book in the next week we will give you a discount. So we book for a week later on a Saturday. The Friday before late in the afternoon I get a call saying the installer cut his hand and they can't come and cancelled our appt. And scheduled it for when they wanted it smack in the middle of the week. I called my sales rep 13 times and finally got him and said no we want a Saturday and afternoon appt. So he says let me call my boss and ask if that's possible. He books it for today. I asked him about our bedroom furniture do we have to move it he said no they do that it's in your contract. So this morning at 6:45 am I receive a call from them saying they would be there between 8-830am, I said no my salesman says Noon or afternoon, she states we don't make afternoon appts do you want to cancel like she was hoping I said yes. I said ok I guess, 8 830 goes by no one. I call the number she called from and she say we're on our way 5 minutes. She arrives with a little mini van and 2 guys in another van. She had the nerve to back into my driveway. She comes up to the door and say Hi maam how are you I said not happy she says to me yeah me neither, she has the sample of the floor and she says verify the sample before I come in. So I did. And then I said to her my husband and I decided to move the furniture to help you out but the bed you'll have to move and it's a sleep number with an electric box underneath it and it's plugged into the wall. She says we move no furniture especially electronic beds. Let me see it and brushes past me. She goes in to the bedroom looks under the bed and says yeah I don't think so she gets on the phone calls some guy name Mario and says no we won't move this so unless your going to do we're done, I said I guess your done. I told her I was done when she called me this morning she pulled a face and walked out. So now no flooring and now my husband has a line of credit with them for nothing. Apparently I just read online that in 2024 they were in finanacia, trouble. DO US ALL A FAVOR and close down! Nothing but lies and empty promises, I will take my business elsewhere!

    Don Bailey Flooring - carpeting - Updated July 2026

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