if I could give this Domino's zero stars I would, it has gone way below the expectations of what normal fast food chains have, exceedingly . in the past I have ordered from here and they've gotten a couple of things wrong but I've never felt the need to turn it into a review before, I'm genuinely not even the type of person to leave a review but this made me download the Yelp app and get on here. So I go to order pizza and I call in and I asked for it to be a delivery I give them, my name my address, my phone number, the usual stuff , I even gave my phone number TWICE because the guy asked, he says to me word for word " ok the driver will call you when he's there in 30 to 45 minutes" over an hour goes by and I still haven't gotten my pizza, I have worked in fast food in the past and so I can understand how stuff gets hectic really quickly in take out dining sometimes, so I wanted to call in and give them the benefit of the doubt that maybe they got really behind or maybe something was made wrong and they had to do it again, but when I called them the guy on the phone answers and they put me on hold for five minutes and then somebody else answers and asked me again what I needed, I tell them at this point it's been almost an hour and 15 minutes since I ordered my food and if it is ready it's probably cold by now, he then puts me on hold again to contact the driver, and it turns out the man that took my order wrote it down my phone number incorrectly, I then told him that I didn't want to pay for some thing that was going to be cold at that point, but I would still take the pizza and he said to me again word for word " i don't want you to worry about the price no worries" and then went on to tell me that the driver would be there soon, The driver was a sweetheart and I don't believe had any fault in this , he came and dropped off the pizza and I told him that the guy told me that I didn't have to pay, The driver told me that nobody had informed him of that but he believed me, within five minutes I got another call from Domino's telling me that I have to come down and pay for it, I told the woman speaking that somebody else just told me that I didn't have to, and if she wanted to send the driver back to get a tip I would be happy to tip him but I'm not paying for a cold pizza that I had to wait an hour and a half for at that point, she then said to me "OK sure" , I go downstairs to the lobby of my building and I'm waiting for another 15 minutes, ( this Domino's is only six minutes from my house) So I called again, and she tells me the driver left and not to worry and swiftly hangs up, so almost an hour and 45 min later we get to enjoy cold mediocre pizza. thanks dominos. really solid way to go. read more