So, i've had a few negative experiences with this store. Most recent and I would say the biggest negative experience I had was I ordered a sandwich at 7:30 PM. The app told me it would be ready in 15 minutes. I waited 15 minutes before I left my house and went to the pick up window that I had selected for my order. I did notice that my tracker had not moved forward from the prep position but I figured it's been about 20 minutes so I'll pull in anyway the excellent employee who came to the window looked up my order. Let me know that they had not started it yet and that they would have it ready in 15 minutes. I waited another 20. I was parked out front so I decided just to walk in. When I did the same employee asked me if I wanted to order something. I let him know that I was in the drive-through 20 minutes ago and he himself had told me that my order would be ready in 15 minutes at which point he re-looked up my order and let me know that they hadn't started it yet that it was in the "prep line or whatever. At this point it's been close to 50 minutes since I placed my order and after waiting about five minutes and watching the same employee start making three different pizzas in a row without starting my sandwich I decided to cancel. I'm not putting anything on that employee, but I will put it on the Manager. Whoever was managing last Monday night does not know what they are doing. The reason I ordered a sandwich in the first place is I figured that would be done quicker and easier to make. Obviously the manager does not take sandwiches as a priority or even put orders in as they were ordered. The first thing they should've done when I came to the drive-through let alone when I came back in and was standing there was to start making my sandwich. That's what a legitimate organized. Manager would've done. In fact, I digress a legitimate organized efficient manager would've never let that happen in the first place. The three employees under the manager were doing a fine job. The manager himself seemed upset that I canceled my order and tried to keep his employee spirits up, which I respect, but I wasn't being a jerk. And I think this location should probably reconsider whoever they had managing last Monday night. I don't know if he's new or what, but it seems that over the last month or two the accuracy of the tracker and things like that have dropped off considerably. I've been ordering from this Domino's almost weekly for the last six years. It's not rocket science. read more