dealt with the biggest asshole driver here and my pizza was ruined. it's like the dude wanted to fuck my pizza up while it was in there box. i stopped ordering from papa John's because some older dude who word morning was an asshole now I have to stop getting dominos now because of some loser whos probably in his 30s and can't hold down a job also wants to act like a POS. To the honda civic drive thanks for blasting you shitty as music down my street waking my kids and ruining my order. I hope your managers find someone better to fill you position. read more

Very bad pizza, I bought a Hawaiian pizza online and went to pick it up and they said they had to make it again and they made it again but they didn't cook it well that gave my family and other guests a stomachache, I won't buy there again. read more

I'm so busy that the incident in question happened on the 3rd. 4 days ago. That's how little time i have. I get to dominos to pick up my order.. car side delivery. a very nice guy brings it out. Says I'm so sorry, we don't have the red pepper packets you ordered, can i interest you in dipping sauce instead? I say no i don't need any sauce. He starts to walk away and i said what about my 50 cents will it just be credited back to my card? He says let me run in to see what i can do about that. I wait while my pizza is getting cold. He comes back out and says, we can just give you a store credit for the 50 cents. And you have to place the order through phone. First of all it's not my problem you guys don't have on hand what you have available to purchase on your site. It shouldn't be my responsibility to make a note and put it on my fridge to remind myself to remind dominos that they owe me 50 cents. Basically my 50 cents is lost. As I'm sitting there in the dominos parking lot, pizza getting cold and the order summary still on my phone screen along with the spot asking for my review, i filled out the review section. About 30 minutes later i get a call from your store manager who was a female, who proceeded to not let me get a word in whatsoever.. the whole purpose of her call was to justify why she was not able to refund me .50 cents. What a poor poor look dominos.. I wanted this whole situation to be over at the store but since your workers aren't creative enough of thinkers to be able to figure out how to handle this, you got the review. Now here we are 3 days later when i had 10 minutes to give you guys a call you don't even have phone service. What a joke dominos is. read more

Don't waste your time and money!!! Received our sandwiches. One (chicken parm) was made wrong and the other sandwich which was a philly steak, the meat was burnt so bad that it crumbled. Called restaurant and they kept putting us on hold. Finally, 7 minutes later we hung up and called in again. Put on hold immediately. Called back and finally spoke to a person who claimed she was a GM. Asked for two new sandwiches since our order was wrong and inedible. She told us it would be a 2 hour wait. Seriously?! After some back and forth we just got a credit. Food and service was awful. read more

Domino's Pizza - Burnt meat-hardly anything on sandwich!! - Pizza Near Me - Massillon, Ohio

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Never in my life have I had so many problems from anywhere including McDonald's who never seems to get anything right this place is actually worse every single time I order there's a problem every time the last time they were an hour late this time I asked for extra sauce and they didn't put any f****** sauce on my pizza whatsoever how hard is it to get a damn delivery order correct this is every time I order everything they screwed up every time I love Dominos and I keep hoping that at some point they're going to get it right but I might as well just stop trying. I delivered pizza for six or seven years I worked with customers I've been in customer service I've done fast food this is unacceptable completely unacceptable I had basically no barbecue sauce on my wings I mean seriously this place is a joke I will never ever order from there again they should be ashamed even call themselves Dominos read more

Domino's Pizza - bbq wings with no bbq sauce - Pizza Near Me - Massillon, Ohio

I ordered pizza and wings food was good, but seems they are a little cheap on toppings. I had 5toppings and I would have thought the pizza would have been loaded but the toppings were so scarce that it didn't seem like I ordered 5toppings. If they would have put the toppings on just a little thicker and not be so cheap with them then I would have gave a 5stare, but over all the food is good. read more

Girl was super short,rude, and made a lot of excuses! Seems like they try harder to get out of work instead of just doing their job.

Where do I start? I was extremely excited to have a Domino's come to Massillon having loved it when my sister worked for them years ago. That was until I ordered from this one. My first experience my order was wrong. I called the store and was told that I could come in and get the whole order again for free. Guy wouldn't give me his name just told me he would write mine down. When I called to order, that note was no where to be found. Guy who took the ordered just told me order whatever I wanted and he would take care of it. Got to the store to find my order wrong AGAIN. The guy behind the counter (no joke) was begging me to get him fired. Told me he hated working there. He said the owners/managers only allowed one individual to work in the store at any given time. Really? So one person is supposed to bake all the pizzas, make the rest of the food, take orders, handle customers, clean the store, etc? I called their corporate office after hearing this and was promised a call back from the owner or manager of this franchise. That never happened. Haven't been back since. 2 wrong orders in 2 visits? Nope. Not my style Don't care how good the food may be. If the service doesn't match it I won't be back read more

I specifically told them I wanted my wings extra extra extra crispy. They were smooshy and soft.

Put an order in 40 minutes ago and just got it. It wasn't smart to put a chalkboard on the wall.