went to the Dominoes store #4452 on Saturday, August 9th, at around 7pm. I placed my order via DoorDash Pick-Up, as it saves me a few dollars. I ordered a Medium ExtravaganZZa Pizza, without the onions, and added pineapple. I requested for the Mushrooms and Black Olives to be on the left side of the pizza, and the Pineapple on the right. Upon arrival, the Pineapple and Olives were on the same side, and the mushrooms were on 6/8 slices of the pizza. My girlfriend asked the cashier to remake the pizza, and the Manager came from outside to the front as the cashier, manager, and cook all were standing over the pizza, so confused as to what we were complaining about, even after thoroughly explaining the issue. The manager and cashier are both Hispanic, and started speaking poorly of my girlfriend in Spanish, including calling her a bitch, which was fully understood. They told us 15 minutes. 25 minutes later I go back inside and they're still not finished with my pizza, when we were the only order they had, which we overheard them complaining about. Another 15 minutes go by and finally, our pizza is finished... without the Mushrooms and Olives, and the Pineapple over the entire pizza. These employees and this manager have no regard for what their customers are spending their hard earned money on, and for whatever reason Dominoes charges premium pizza place prices, while delivering Unacceptable Customer Service, little to no quality control, a management team that has no concern for the store they are "Running", which is a joke of a title. This location has many, many horrible reviews saying the same things about the same Staff Members, which shows that absolutely nothing has been done about this situation, and the Dominoes Franchise is running a location that straight up does not accurately perform their job, handle situations that arise, or even but an OUNCE of effort into what they're doing. I genuinely hope this email finds it's way all the way up to the Dominoes HR, and something is done about this location, and these employees. No employee should be able to act like this, or treat their customers the way that I was treated tonight, over their own mistakes. I pray that action is taken upon this, and that these rolls at the Hockessin Delaware Store #4425 are able to be filled by capable, dedicated employees that are both Hardworking and Attenuative to the task at hand, especially when customers' money is At-Risk. The part that struck me about this the hardest was the cashier claimed to have processed a refund, however after contacting my bank account, and DoorDash, she hadn't even stated a claim, so I had to go through a Third Party to handle an issue that these Incompetent Employees are avoiding. Dominoes, Please look into your store, #4425. read more