I have been involved in automotive restoration for over 50 years. I've sourced parts from all over…read morethe country. Mat and his staff at Shenandoah Auto Parts, in addition to providing a quality part and the hardware to install it, provided outstanding customer service: accurate description of the part, pictures, returned phone calls, and shipping. It is difficult, if not almost impossible, to find that rare salvage yard that meets and exceeds customer expectations. In my opinion, Shenandoah Auto Parts definitely delivers and I look forward to working with them in the future.

I did an online pick up and everything was very simple. My order was ready within 15 minutes and…read morethe staff was very helpful. It was processed out quickly without any issues. There are plenty of spots in front of the entrance and it's wide enough for a walker or a wheelchair. The area is also accessible for disabled persons. I did not shop in the store this time so my rating is based on my online order and pick up experience.

The service and attention given customers.is unmatched by other similar businesses. It was my first…read moretime visiting O'Reileys stores, as I usually went elsewhere, but now these stores are my choice for auto needs, etc.

Frank and Michael are the best workers they were very friendly and they hooked me up with a new…read morebattery for free off my warranty and a new 5 year warranty so thank u to them I appreciate them so much.

Tony was awesome! Very nice and helpful. He helped and explained the process of what he was doing…read morewhen he changed the battery and potential reasons it could have been corroded

The website is up to date. Yard is easy to find cars but it does need to be cleaned up some. Too…read moremany spare bolts and pieces make it difficult to walk around. They do not offer law enforcement ro military discount at this location. Friendly staff and plenty of cars to choose from

I believe this business name has changed, but no matter…read more I called needing several parts for my car and they were able to get me the lowest prices I could find in town for parts. Very helpful, friendly, and courteous. Would buy from again.

From the owner: A+ Price is Right Auto Parts & Supplies is your headquarters for new and used replacement parts for…read moreevery make of car.s and trucks. Located in Vinton, we have serviced Roanoke, Virginia and the surrounding area for more than 40 years, We're a locally owned and operated business and take pride in offering our customers the best in customer service. We offer a wide variety of parts and supplies for domestic and foreign vehicles. If we don't have your part in stock, don't worry, we're happy to do a FREE nationwide search to find it.We also buy and sell used cars and trucks. If you need a new or replacement part for your vehicle and want the best price around, contact us today!

Don't go as a single woman. The single most obnoxious young man is Chris W I've heard and seen a…read morelot but this clown tried to tell me my car had a problem because it was time to change my wiper blades. Really? next it's piss down my leg and tell me it's raining. The only place with worse uneducated employees is jiffy lube on Peters creek rd. Stay safe and knowledgeable

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

This is a review for Advance Auto Parts, Inc.; not a specific store…read more Ordered a Vacuum Brake Booster (online) for my trusty '91 Jeep Laredo. The part arrived on time, but our other car immediately had to go in the transmission shop for weeks. The Jeep (even without power brakes) was our only car during that time. When I finally could put the Jeep into the shop, I opened the box to find the part shown in the pictures below: rusted, filthy, the rubber boot torn, actual human hairs stuck to it. No evidence of a rebuild job at all. I suspect they shipped me someone else's returned core - whether mistakenly or not, I don't know. My shop *would not* touch the thing! Advance Auto Parts' website says that their stores will accept returns; I went to one nearby (attached to PepBoys). They refused the return, likely disbelieving that Advance would ship such a part and likely thinking I was trying to return a junk part stripped elsewhere (please believe: absolutely not the case). I called Advance's Customer Service line this morning, explaining what had happened. They contacted the store, and after a *long* time on hold returned to tell me that they were standing behind the store's decision, and that they would not accept the return even if I paid to ship it back to them. Was I careless for trusting Advance, not checking the part when received? Sure. But otherwise: **I was shipped a junk part, and I am now out $190.28.** And I'm being treated like a scammer. Sweet. EDIT, ONE WEEK LATER: After several phone calls AND several emails to Advance Customer Support, I was shocked to receive a phone call from the local Advance store's manager, saying that he wanted to make things right. He did accept the return and refunded the entire price. So that's good. But still, it was a heckuva week and this did eat up a lot of time during that week. Adjusted from one star to two.

WARNING RE: ADVANCE AUTO PARTS Mel recently bought a…read moreturbocharger ($1200) from these folks & paid Paul Bailey Chrysler in RI $480 for installation. Part was defective; Mel did get $1200 back from Advance Auto but they are refusing to refund the $480 he paid for initial installation of THEIR defective product - to date they have only offered $250 and this is AFTER filing complaints with the BBB, Attorney General and FTC. This is a company with 4,401 stores in the USA, worth $9,000,000,00 employing 71,000 with annual sales of $8.9 billion, and they are refusing to reimburse a paltry sum of $480. They claim it's against their policy, which is a very poor business practice.