Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

Great quality, excellent service and a great customer service experience. The guys at RNR helped me…read morewith the right tires, balanced the tires and I feel safer with my new tires.

I had my Honda Civic's rim repaired, and I am absolutely thrilled with the outcome! The quality and…read moreattention to detail are on point the rim looks brand new again. I've already recommended another person here

This shop was a great find! I was going over railroad tracks and didn't see a deep pothole on the…read moreother side and drove right through it. Popped my front right tire and damaged the rim too. Another rim repair shop in Chesapeake quoted me $260 to repair the damage, and that was a complete ripoff, especially since a brand new rim would only cost $215. The woman who I dealt with, she quoted me $150 and 3 days to pick it up. That's crazy fast, especially since that other shop said it'll probably take up to 2 weeks to fix. Luckily for me, I wasn't going fast and the damage to the rim was minor and a relatively easy fix. I picked up the fixed rim the following week and it was a job well done! Quick service, excellent quality and attention to detail and a fair price too! Highly recommended!

My wife Liwei did a tire repair for Tesla Y here yesterday, Friday. It was a great experience. We…read moregot the tire repaired the same day. Called first and was told we can bring the car in, when arrived a service advisor greeted us and looked at the car right away, 3 hours later, it was fixed, zero charge. I checked online first and knew discount tire is very experienced in repairing tires including the special Tesla tires, and they usually do it for free to attract future loyalty customers. The actual tire repair work only took 20-30 minutes, but they had customers waiting, that's why we waited 3 hours to get it repaired. Previous I had to make an appointment several days earlier and waited for 5 hours at Tesla dealer to fix another tire. Not to say Tesla service was not good, but discount tire was extraordinary. Highly recommended. Will be a loyal customer!

Called Got quoted 115.35 out the door and they are ready…read morefor me now . I show up not even 5 minutes after we spoke . Waited 30 mins no biggie . Was shown the most expensive tires first . told I need 2 new tires ,(no I don't ) Was told I need new lug nuts usually 50$ but he will give me a "deal" 30$ I pass . I pay 115 for just one tire . They call me as I'm waiting . You need new lug nuts because they are getting stuck in the drill 50$ . Thought y'all said 30$ . No thanks . Figure it out and stop trying to upsell me . Use a hammer my guy .. This place is crooked and upsells everything

I have a 4 year old BMW I am "refreshing" after spending its life on the curbed streets of Old Town…read moreAlexandria. After the dents express people and paint touch up guys, I called alloy wheel at the recommendation of my trusted mechanical guys. Bottom line is that they did exactly what I needed/wanted, quickly and for a very reasonable cost. I had awful curb rash on all the factory OEMs not to mention a few gouges on the spokes. AWS sent the mobile unit to my office and repaired and painted all 4 wheels in about 3 1/2 hours. I am amazed at how thoroughly the rash was ground put and smoothed over. One could never tell it was there. The paint matched the BMW original color perfectly. It was also consistently and evenly applied. They did not remove the tires for this job so the work was necessarily limited to what you could see on the exterior of the wheel. A more thorough job, or a complete color change, would have to go to Richmond I was told. I wasn't up for that so I opted for this more limited effort. Also, I was a little surprised that the wheels were not as thoroughly cleaned as I would have expected. Some nooks and crannies appeared to have brake dust remaining. I plan to remove the wheels and clean them myself and will know better what the situation is in that regard and how that might have affected my opinion of the work. But all in all, for the cost and convenience, I was pretty satisfied.

I appreciate the location of this tire center!…read more I also appreciate that they will quickly fill your tires with air if the tire light is on. Fast & friendly service!

Good service. They contact you by phone when your car or truck is ready. You can make an…read moreappointment or walk in. For my car they had to order tires. For our truck we walked in and they had tires. So it all depends on what they have in stock at the time of your arrival. Still very good service and professional. My husband and I both like this place. We feel like they listen to what we want. We have been to several shops and this one is our top choice right now. Over the years it changes

I've been coming here for 18 years. They always do a fantastic job and don't try to sell you the…read moremost expensive rims. They sell you what's best fits your vehicle and desires. There is a reason they are still in business after two decades. Most rim shops go out of business after a few years but Tire House and Rims have longevity. Some of their staff have been there since day one. Keep doing what you're doing.

The most professional automotive shop I have ever been too. Went here looking for 18in rims after…read morehaving no luck finding any used. Arnie was more than helpful in helping me find the right part for what I needed and teaching me useful information to make future projects easier. Great professionalism, and quality service!!

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in…read moreNorfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough.

They did a great job repairing the dent in my Tesla rim. The price was reasonable and they were…read moresuper flexible with scheduling.

They told me to Login to get a copy of my bill because of Power had gone out and the computers…read moredidn't boot back up. I have not been able to copy of the bill at all. How would I do that?

They are super helpful and will get you the best bang for your buck, I can not recommend them…read moreenough!! They do kinda prefer cash (card transactions have processing fees)

The experience I had with Chase at Discount Tire made my week…read more My son used my golf cart and returned iwith a hole in a flat tire . After MANY calls to local shops and hearing "No.. not us". I finally came across 'Moke America Golf carts'. The awesome girl on the line said "We use Discount Tire on Virginia Beach BLVD". I then called Discount Tire (answered on the second ring ). They told me to "come on in". Walked in and met Chase. Chase took my tire and after a few minutes showed me the problem. He then said "let me check something".... He mentioned a bead and the tire ‍. Anyways.. Chase came back with my tire fixed! I am SO surprised with the honesty.. Chase did not take advantage of me knowing what the tire and bead rim thing is. And it was fixed! Well done Discount Tire for hiring such awesome employees! And a shout out to the girl from MOKE America Golf Carts that let me know about Discount Tire on Virginia Beach Blvd. Keep up the great work! And well done to all the employees!

Customer service here is TOP TIER!…read more I ordered 4 new tires and had them replaced. I had bad lug nuts and they replaced them for my safety. Also had issues with my tpms and they fixed that too. I was kept aware the entire time. Will for sure always come back. I believe Nick was helping me and he was super attentive and knowledgeable. He definitely went above and beyond to take care of my vehicle and make sure it was safe for me to get back on the road.

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.