Excellent service throughout. Had an emergency tire issue - valve stem on my dually went bad…read more Originally picked this place due to high reviews and one of those folks that totally agrees! Took me in 5 minutes to close to assess the problem and fixed in minutes! Wow! So grateful for having everyone at the shop attend to my truck and insisted on fixing it on the spot instead of coming back in the morning. Thank you RNR!! Wish every tire place had this kind of service.

Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

I was very impressed with the prompt professional service I received today…read more My wheel rim was repaired while I waited and I couldn't be happier.

This shop was a great find! I was going over railroad tracks and didn't see a deep pothole on the…read moreother side and drove right through it. Popped my front right tire and damaged the rim too. Another rim repair shop in Chesapeake quoted me $260 to repair the damage, and that was a complete ripoff, especially since a brand new rim would only cost $215. The woman who I dealt with, she quoted me $150 and 3 days to pick it up. That's crazy fast, especially since that other shop said it'll probably take up to 2 weeks to fix. Luckily for me, I wasn't going fast and the damage to the rim was minor and a relatively easy fix. I picked up the fixed rim the following week and it was a job well done! Quick service, excellent quality and attention to detail and a fair price too! Highly recommended!

I purchased some tires this week for our Mercedes 2022 GLE350 SUV. I was very impressed with the…read moreservice, cleanliness and the entire operation at the Discount Tire store on Laskin Road in Virginia Beach. Today I went back and got some tires for my wife's Mercedes 350 GLK. When we arrived at the store there was a problem with the Command Display on my wife's SUV. The radio, telephone and Navigation screen was dark and did not work. Dee Riser who is an Assistant Manager at the store came out to check out the car and my wife told Dee about the problem we were having with the Command system. Dee went on YouTube and found where the fuse was for the system. Found the fuse and cleaned it off and replaced it and the system then worked fine. No charge and I am sure if we had taken to the Mercedes Dealer they would have charged us an arm and a leg for a fix to the system. Obviously Discount Tire has a great training system and culture. Guys like Dee are very hard to find in 2023. This outfit is so far ahead of the other local tire stores I have visited. I will tell all my friends to give Discount Tire a try. Thanks again Dee... John L Woods Virginia Beach, Va

Called Got quoted 115.35 out the door and they are ready…read morefor me now . I show up not even 5 minutes after we spoke . Waited 30 mins no biggie . Was shown the most expensive tires first . told I need 2 new tires ,(no I don't ) Was told I need new lug nuts usually 50$ but he will give me a "deal" 30$ I pass . I pay 115 for just one tire . They call me as I'm waiting . You need new lug nuts because they are getting stuck in the drill 50$ . Thought y'all said 30$ . No thanks . Figure it out and stop trying to upsell me . Use a hammer my guy .. This place is crooked and upsells everything

I have a 4 year old BMW I am "refreshing" after spending its life on the curbed streets of Old Town…read moreAlexandria. After the dents express people and paint touch up guys, I called alloy wheel at the recommendation of my trusted mechanical guys. Bottom line is that they did exactly what I needed/wanted, quickly and for a very reasonable cost. I had awful curb rash on all the factory OEMs not to mention a few gouges on the spokes. AWS sent the mobile unit to my office and repaired and painted all 4 wheels in about 3 1/2 hours. I am amazed at how thoroughly the rash was ground put and smoothed over. One could never tell it was there. The paint matched the BMW original color perfectly. It was also consistently and evenly applied. They did not remove the tires for this job so the work was necessarily limited to what you could see on the exterior of the wheel. A more thorough job, or a complete color change, would have to go to Richmond I was told. I wasn't up for that so I opted for this more limited effort. Also, I was a little surprised that the wheels were not as thoroughly cleaned as I would have expected. Some nooks and crannies appeared to have brake dust remaining. I plan to remove the wheels and clean them myself and will know better what the situation is in that regard and how that might have affected my opinion of the work. But all in all, for the cost and convenience, I was pretty satisfied.

What went well? Everything! Another great visit to Discount Tire. I had the tires rotated and…read morebalanced on my wife's 2020 Toyota Corolla. I just showed up without an appointment. I waited about 45 minutes. Those young men do their job well, and work hard. I'd like to point out Jessie. Jessie has an outstanding working performance and great personally. All the technicians and counter personnel are always professional. Thank you again Discount Tire on 1600 General Booth Blvd in Virginia Beach

I stopped by my nearby Discount Tire on a Thursday around 1:30pm because my Tire Pressure light was…read moreon. When you pull in, there's an "Air Check" area near the service stations where you can park to have your tires checked without getting out of your car. As soon as I arrived, there wasn't anyone in line so I was hoping it would be a quick service. While I waited, one of the staff came over to the car to let me know that they would be able to service me in a moment. After waiting about 15 mins, I called the store to let them know I was waiting and was told that they were short staffed that day, which was the reason for the delay. Unfortunately, I waited another 5-10 minutes before being serviced but the staff were very nice and thanked me for waiting. Even though only one tire had low pressure, he checked all of my tires, which I appreciated. I love that Discount Tire offers the free, tire pressure service. It's super convenient and it helps people like me not have to worry about putting air in their tire on their own lol! It's normally a quick service, so if your tire pressure is low, definitely stop in!

The service received here was unmatched. The ladies greeted me. The manager was amazing and I saw…read morehow they were treating other clients. I would strongly recommend that you come here because they took care of me helped me with two of my concerns and the price was great..

Consistently poor customer service. We buy wheel sets from Tire House for our retail customers, but…read morethey refuse to provide even basic post-sale support. If you need a single replacement wheel, you're out of luck--they force you to buy an entire new set. They also don't carry replacement center caps. When you try to call them to sort out an issue, they give you grief and will literally hang up the phone on you. This has happened to us several times now. Buyer beware. I cannot recommend doing business with Tire House. We regularly order wheel sets from them to sell at our shop, and every time we need help with a customer's order, it turns into a headache. Their customer service is terrible. They absolutely refuse to sell single replacement wheels--insisting we buy a full set of four instead--and they don't even carry replacement center caps for their own products. The absolute worst part is the attitude. We've had their staff hang up the phone on us when we were simply trying to resolve an issue. This hasn't just happened once; it's a recurring problem. Save yourself the trouble and find a company that actually values its buyers.

They were professional with everything they did and went the extra mile. Everyone at the shop was…read morea joy to talk to and helpful. I can't say enough good things about them. If you are looking for someone stop looking these people ate them!!

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in…read moreNorfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough.

They told me to Login to get a copy of my bill because of Power had gone out and the computers…read moredidn't boot back up. I have not been able to copy of the bill at all. How would I do that?

They are super helpful and will get you the best bang for your buck, I can not recommend them…read moreenough!! They do kinda prefer cash (card transactions have processing fees)

Arrived at 8am and Ian greeted me asking what I needed - tire rotation and windshield wipers. He…read morechecked the wipers and tires and we agreed on new wipers. Two new wipers installed $16 total for my Honda Pilot. Very happy with the value and waiting room was friendly for my dog that sat in my lap. Thirty minutes and my tires were rotated and balanced and new wipers installed. Very happy with Discount Tire professional team.

This location is fantastic! On Friday I came in without an appointment with something in my tire…read moreand didn't know if it could be fixed. Jacob helped me and I was in and out in no time. This is my third visit to this location and I always leave highly satisfied. Excellent customer service.

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.