Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

I recently had some severe water damage to the roof, ceiling, and side panels. Someone suggested…read morethis place and I'm sure glad they did. They did excellent work at a reasonable price. This is extremely difficult work and I'm not sure there's another person within 200 miles than can accomplish this type of work. Tv-Fam is my new @go to" RV maintenance provider.

RV-FAM is a first-class operation and a true no-nonsense team of professionals who know how to get…read morethe job done. Mike in Sales was outstanding to work with as I traded in and downsized from my Class A to a more manageable Class B -- a 2016 Airstream Interstate. He handled both transactions smoothly and made the entire process easy. Vitali does an excellent job leading the RV-FAM operation, overseeing both Sales and Service, and it shows. After my first shakedown trip, I had a couple of issues with the A/C and propane systems that needed attention. I was honestly impressed by how efficient and well-organized the service side of the business is. These guys clearly know what they're doing. They diagnosed and resolved the issues, completed a diesel oil change, and had me back on the road the very same day. Fast, professional service with great communication -- exactly what you hope for when owning an RV. Highly recommend RV-FAM!

Had some small damage done to the back end of the camper. I called numerous companies and couldn't…read morefind anyone that would repair it without keeping it for months. That wouldn't work for us since we are full time RVers. Called and spoke to Johnson's RV Repair and was given a time frame of a week for repairs. We ended up having to drop it off two days late. Johnson's RV had no problems working with our schedule. We dropped it off and had no hassle getting everything straight for repairs. Work begun on a Monday and finished on a Wednesday! Unbelievable!!!! We had to stay in a hotel while it was getting repaired so we were very happy to move back in early! We didn't have to deal with the insurance company. They did everything from start to finish! Very professional, very clean work! The camper looks brand new again! This is the ONLY repair shop I will ever use! Thanks for all your help Johnson's RV!

Best service we've ever received. Always answered all of our questions. Efficient work. Needed help…read morewith our AC unit and he had the parts ordered in no time. Showed up on time for the appt and got it done. Great price compared to others in the area as well.

We had an embarrassingly simple issue to take care of, but if you don't know, you don't know…read more Online searches were ridiculously confusing, so it was time to call in an expert. Simple Google search landed us TRTS, and man, what a wonderful call it was. Came out the same day to show me what was entailed in our "problem", and since it was so simple, he spent time showing us other things as well. Basically a walking RV encyclopedia. I am so glad to have them just a phone call away for the future issues that will certainly come to our hole in the drive way that we throw our money into. At first it seemed a bit pricey, but if you consider the prices at a service center, the time it takes to get any work done, and the hassle of having to bring it there in the first place, the fees are actually a bargain! One of the best service visits 'Ive had in the past many years, I cannot recommend them enough.

I recently discovered that I had a roof lead on my class A RV that resulted in some interior…read moredamage. Brice responded quickly to my service request and expertly sealed and cleaned the roof. His prices are extremely competitive. In fact, he charged me less to clean the roof than the dealer did in previous years. I fully trust his technical expertise and his honesty. Tidewater RV has a new customer for life!

I highly recommend Lynn and his wife Robin!!! 6 stars really. They were overbooked but I was on…read morethe road from Arizona and they squeezed me in, fixed my electrical issue and replaced my air conditioning unit which was a necessity in this humidity. Real life savers. Thank you, thank you!!! Lynn knows his stuff and tells it like it is. This team has old school values and treated me and my situation like it was their own. I really appreciated it. Thank you VERY MUCH Lynn and Robin!!! I've received other RV service and you are the Best. Wish you were in my neighborhood. Chris 2014 Newmar Canyon Star

Our motor coach broke down on a Saturday. We couldn't find anyone to help us. Thank goodness we…read morecame across Lynn Williams . Although it was the weekend n he couldn't find the part he kept in touch with us n said he'd be there first thing Monday morning. True to his word Lynn n his son arrived first thing n had us back on the road in an hour. We recommend Williams RV services highly. &

Well I know my previous review was a little close to this but I have to explain why. I purchased my…read moreunit prior to the interest rates getting all crazy. Drew and Jen were upfront with me regarding those interest rates and b/c of that, I bought the unit earlier than expected... however, I did save myself from 3 or 4 (rate hikes since then). However, b/c I bought it so much earlier than expected, I didn't have a place to put it. Dodd RV stored my unit for me and took care of it during the 'winter blast' and kept me in the loop of any needs, issues, and answered a barrage of questions I had (and still continue to have). Jen (Wiseman) is legit. She's the logistics and friendly smile that keeps customers coming back when issues arise. I can't imagine the in/out, fix this and that 'stuff' that she has to go through on the daily. I now have my Grand Design 265bh here at home and could not be happier with my purchase. Between the product service and quality on top of the regional support, I can confidently say I'm a "happy camper" (ha!). Oh yeah, and in several weeks there's a camper show in Virginia Beach hosted by.... Dodd!!! Food Taste: n/a Overall Service: 5 Value of food to cost: n/a Facility: 5 Repeat customer: yes Dog Friendly: no

We purchased our 2019 grand design reflection from Dodd RV in Portsmouth. Everyone there was so…read morenice and helpful. Definitely a pleasant experience all together. I would highly recommend Dodd RV in Portsmouth to anyone.

Last summer, while pulling our Lance RV cross-country in what turned out to be a 10,000 + mile…read moretrip, the unthinkable happened. Brutalized by many days in a Virginia heatwave, our refrigerator/freezer died. Our trusted dealer (a known-quantity) -- indeed, ANY Lance dealer -- was over 3,000 miles away, back in California. With our trip a mere 1/3 completed and our warranty several months expired, we were faced with an expensive appliance replacement! What's more, my wife had loads of hard-to-find frozen foods that were going to go bad if we didn't get that fridge replaced fast. Now the worst thing about this situation is that I was going to be completely at the mercy of the dealer/installer. My fantasy was that a smart, RV-savvy friend would suddenly appear from nowhere and act as my advocate to get us through a fast & effective replacement. Well -- lo and behold! -- out of all the RV dealers in the Virginia Beach area, I managed to hook up with such an advocate at Southside RV in Chesapeake. As my smart friend in the RV business, Lou (the owner) was very proactive on our behalf, taking the initiative to educate me and protect me from what I don't know and from what equipment manufacturers might have built in that would "bite you in the butt" when I would later be out there in the wild using the fridge. He showed a deep knowledge of the kinds of things that can go wrong and helped us avoid choosing the wrong model. Sharlene (Lou's wife & owner) went so far as to help my wife and I to go online and read the reviews of various models ourselves and then collaborated with us in making the choice. And when it was finally delivered and he began the installation, Lou proved to be a picky perfectionist who took long as necessary to get it right. Yet, having cleared his schedule just for us, he managed to get it all installed in a single day, so I needed to make just one 100-mile round trip from my daughter's farm. And despite the time crunch, he still managed to make some modifications to the one-size-fits-all installation recommendations the fridge manufacturer had made. For example, he did a bit of rewiring to make the fuze more easily accessible, so I can easily replace it myself if needed, instead of having to tear the housing apart to get to it! (He was on the phone arguing them several times about such things!) Amazing fact I discovered that day: Before Southside RV will agree to sell a particular brand of RV, Lou (the owner & my advocate & RV installation expert!) insists that the manufacturer send them an RV to evaluate. When it arrives, he proceeds to roll up his sleeves and take this sample RV completely apart! He removes bolts & screws and gets behind the walls and the trim and sees whether they are hiding sloppy workmanship and ill-fitting parts. If he discovers shoddy construction, then he simply refuses to sell this manufacturer's RVs. So if you are looking for an advocate in the RV business -- someone you can trust to be on your side -- then look to Southside RV. It's a true family-owned, family-feeling business. They are hands-on and engaged and sometimes a bit grumpy, especially with rookie manufacturer's reps. Lou and Sharlene are simply good, trustworthy people who will do right by you.

I had an appointment on July 15th to repair a faulty slide. Nothing heard after a week so I stopped…read moreby to check on progress. I was accused of being unreasonable and told of all the problems the owner was having. Nothing was accomplished after three and half weeks and when inquiring on when work might start was advised to take it someplace else due to long lead time of parts. Note, parts were never ordered and I believe were never identified. Very disappointing.

Had a great experience with Pete's RV! Everyone we worked with was very attentive, responsive, and…read moreeasy to deal with throughout the entire process. They went the extra mile to make sure we were happy with everything and comfortable with our purchase. Communication was great from start to finish, and we really appreciated how well we were treated. We would definitely recommend Pete's RV and would happily buy from them again!

We first encountered Pete's at The Hampton RV show in March. We initially were looking at Brinkley…read moreand Grand Design 5th wheels. While touring the display rigs, we were greeted by Riley. Riley showed us the RV's we had interest in and then directed us to a Heartland unit. We then encountered the Factory Reps from Heartland. These guys were top notch! They listened to my wife and her wants, I had already noticed that the 2026 units had many of the features that I was looking for, they then told us about a floorplan that was not currently on display. They showed us many photos and videos of the 39FL. My wife fell in love with it! We spent nearly an hour questioning Riley and the Heartland guys and we ultimately decided to order the 39FL, without ever seeing one in person. A leap of faith for sure. The unit arrived about 2 month later. Jason kept me informed about the loan process and set the unit up for us to look at before we ever did any paperwork. The finance manager came in on his day off to allow us to complete our paperwork so that we could do our orientation and pick the unit up the following weekend. The entire team was helpful and made our experience a good one.

I was traveling from North Carolina to CT when I had an issue with my diesel truck. Not being…read morefamilar with the area, I called a number of diesel repair services and all I got was answering machines as it was after normal business hours. When I called Beach Diesel Repair, one of the owners answered the phone and told me that he would be there when I had it towed in and that they could work on it tomorrow am. All those things happened just as he said it would. I was back on the road the next afternoon, headed back north to CT. I experienced exceptional customer service from Beach Diesel Repair in Virginia Beach. Brian N.

DO NOT TAKE YOUR VEHICLE TO THIS ESTABLISHMENT!!!!!!!…read more We took our dump truck to Beach Diesel for a coolant line leak, then other things needed to be done according to them, they had to chase parts constantly and had the truck much longer than they said. They are EXTREMELY rude and treat customers like #@$%. We pick up the vehicle at 6:00 pm on Tuesday and Wednesday morning it broke down and had to pay $500 for a tow after we just paid $1800 for the repair at Beach Diesel. TAKE YOUR VEHICLE TO ANOTHER MECHANIC!!!!