Dolphin carpet and tile definitely "got it right." Carlos took his time to explain everything he could share about flooring. With his countless amounts of experience, the final choice was almost obvious. My wife and I had the right tile picked in less than an hour. Thanks again for making a big decision this easy. read more

Wonderful experience always a pleasure to work with great staff. Carlos went above and beyond to help find what we needed and complete the project. Thanks again read more

Great selection and wonderful service by Juan our salesperson. Would definately do business again.

I was at the Doral store this past Memorial Day. We were helped by Carlos Rodriguez, ( store manager of the Kendal location), who was not only knowledgeable, but surprisingly good humored, especially for someone stuck at work during a holiday. He gave us just enough choices to not have the experience be overwhelming and I was grateful. Carlos was attentive to the details that the project entailed and took the stress of dealing with the specifics of the condominium's regulations off of me. I appreciated the fact that they were a one stop shop and I did not have to find a separate contractor to remove the old tiling. I highly recommend this establishment and look forward to seeing the finished project. read more

Salesperson Juan was very informative and knowledgeable. I was able to make a selection quickly.

Carlos has best customer service! Only talk to him! A lot of knowledge on industry and all process.

THANK YOU DOLPHIN CARPET & TILE We would like to sincerely "Thank" Dolphin Carpet & Tile for the excellent work they performed, installing our new RevWood Premier Flooring. From the Sales Associate at their Pinecrest location, Robert C. was very professional and answered all our questions about the newest Mohawk "Waterproof Laminate", RevWood Premier. The order process was seamless, with help from Jeff Stephens, who's estimate of the correct square footage area was 100% spot on. Dolphin's Installation Manager, Liz Lorenzo who coordinated the Installation Team headed by Miguel Angel who did the work in our home in Islamorada (Keys). Liz kept us informed of the entire installation process with the proper information and answered all our many questions without blinking an eye. Finally, thanking the 4-man installation team headed by Miguel Angel, who arrived on time, were neatly dressed and were ready to work. Initially we were hesitant to think that they could complete the entire job in a single day, but we were incorrect. The installer removed over 1200 sq ft of LV Tile, installed two barrier sheets (Moisture & Sound), installed all the new RevWood planks including thresholds and step downs, cleaned up and were gone by 5 PM. Amazing quick and skilled crew of installers. Our overall experience with the entire Dolphin organization was 100% perfect. They are polite, offered great product choices, excellent pricing & financing and quick, skilled installation. Thank you again for our beautiful flooring. Extremely satisfied! John & Susan K. Islamorada, FL. read more

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I have visited many stores that sell tiles with my Mom recently due to a few home improvement projects we are doing. I can say that look elsewhere, Dolphin Tile is overpriced and no one really to help. Pass! read more

Very informative and learned a whole lot about the flooring process. Store had a ton samples and made the buying process easy.

This is my second favorite tile store after Tiles R Us. The prices are good here and there's plenty of choices and variety. I totally ignored the carpet section since I don't care much for them. The con about this place though is that if you want an installer to install your tiles, you have to buy their tiles. They won't even sell you installation supplies without buying their tiles. I guess it may be a common practice in major tile stores across the country, but not in most tiles stores in Miami - at least not the ones I've checked. But then again, most references to an installer in tile stores in Miami were to independent contractors. As for supplies, the ones at The Tile Store were still a bit cheaper, but not by much. So if you see tiles that you want here for a good price, you can get an overall good deal with this store. read more

Bought some tile from Dolphin Carpet and Tile in Doral and they staff was very helpful. We found a beautiful tile to redo our elevator floorings for our office building. read more

Dolphin Carpet & Tile - Affordable prices. - Carpeting Near Me - Doral, Florida

Ivan is the best. Made the experience simple and pleasurable. Recommend him with eyes closed. Thank you Ivan!

Worst customer service ever. Walked in. Asked for sisal or Seagrass. The two dozen Latin men they have working the floor couldn't be bothered, then claimed they don't carry Seagrass or sisal (which of course is OPPOSITE of their own website). Totally disgusting inside. Could barely walk in or out of front door cause all the half opened merchandise crowding the floor. Terrible selection- unless you like cheap yellowish beige tile and fake marble. Almost impossible to navigate thru the crowded Doral streets full of construction to ever get here. Worst use of my time. Just gross. From the selection, to the staff, to the commute, to the storefront. Ignore those ads and go to Home Depot. read more

We trusted Carpet & Tile as they have been in business for many years and were expecting a certain level of professionalism from the sales rep Guido Cardozo. Besides selling us a carpet that did not match the rest of our office, when we asked for the mistake to be corrected it was not handled as promptly. as a matter or fact we are still waiting for them to replace the carpet since August 6th. Will never do business with this particular store or with Dolphin Carpet & Tile. read more

The sales staff was quick to help. Very knowledgable, great price, and best of all everything was in stock. No need for special orders from the big box store F&D, or HD. My project was able to be finished on time thanks to Dolphin Carpet and Tile. Ask for Ivan when you visit them! read more

I visited the store last week and received the best attention from one of the employees named Ivan. He greeted me as soon as I walked into the store and gave me the best descriptions of all of the vinyl flooring that I was considering and he helped me pick the best one for my home. Great experience read more

Best place for my floor needs. The salesperson very informative .prices are the best in the area . Beautiful products . Definitely will recommend to my friends Thanks Dolphin carpet &tile read more

I've bought my tiles here. They have a good variety and it's affordable. Sergio was very helpful to pick the right once for my apartment.

Excellent selection of all types of floors. Great prices and very profesional and friendly service. Ivan Salazar, the associate who assist us was very knowledgeable and explained the differences in the different materials and uses. Thank you so much, and will certainly come back again read more

I recently purchased tile for my house. Sergio Gonzalez was excellent. He was very knowledgeable and suggested different types and colors of tile as he listened to my preferences. I was extremely please with his customer service. Will go back for more and recommend him highly! read more

Visited the store this past weekend and couldn't have asked for a better experience. It was only our first visit but Ivan showed us the best first steps. He showed us a great selection of ceramic tile and pointed us in the right directions. We chose our favorite product and can't be happier. read more

I want to thank you for all you did to make this small project a success. I marvel at how quickly you responded and processed the job. The installation was flawless because you have such a good crew. It was a real pleasure working with you and would not hesitate reaching out to Dolphin Carpet and you in the future.\ Again, many thanks, Terry RdeC read more

Ivan is excellent. Was very patient and stuck with us while we made up minds, changed our minds and made them up again. We've been looking quite awhile, so very happy we kept looking at ended up w/Ivan and DC&T. read more

Luis gave excellent customer service and was very helpful. He even provided us with some actual size tile samples to take home and consider with our natural lighting. We shopped around to almost 10 stores looking for what we wanted, but came back because of the great customer service and the selection. We are returning customers of Dolphin Carpet & Tile. This is now our second home and we were completely satisfied with our first tile floors and were happy to come back for our second home. The location and store hours were convenient. They're even open on Sundays. Thank you for another wonderful experience! read more

Make sure to order the correct amount of tile - no returns - no exceptions, management will not work with you at all if you order too much by mistake, even if it's still in the box and even if it's immediately after the purchase was made. Floor & decor has a much more flexible return policy and better customer service. read more

Wow. What a bunch of muppets!! They were rude, abrupt and that's b4 I spent any money. Next they wanted a 50% deposit on a job they hadnt even measured or quoted. 50% of what?!?! Makes no sense what so ever. Had 5 other businesses come n quote. Polite n on time. How it is suppose to be done. These guys are obviously too big to give a shit. read more

Negative 1 Star is what this place deserves. The old man at the desk is rude & does offer any assistance. He had no knowledge of the products or brands they offer. Don't waste your time coming here. read more

Great carpet tile, and amazing customer service! If you don't know what your looking for the employees at Dolphin Carpet & tile will assist you. From the moment I walked in I felt very comfortable coming here to spend my money. I would definitely recommend this place to anyone who is looking for floors. read more

I want to share with anyone shopping around for flooring about my great experience at the Dolphin Carpet and Tile Store in Doral (Palmetto and 36). I got there and as soon as I got into the store I was greeted by the sales person Ivan Salazar. I explained to him what I had in mind and my budget. Fortunately I was given a crash course on flooring where I finally was able to understand what I was getting into. This was the only place (I visited 6 other flooring showrooms) that really took their time to give me a complete explanation of the product, quality, different prices, options, ideas etc. At Dolphin Carpet and Tile I was able to find the best service, quality flooring and the most competitive pricing bar none! Two days later my floor was professionally installed and it looks amazing. No drama, no stress, these people know their business, they've got all the experience in the world, they have the right products and right prices, but what really blew me off, was their GREAT service. Don't waste your time and money and go to them. read more

Here you find not only the best selection of tiles, LVT, carpet and laminate flooring in the area but at the same time experienced salesmen like Luis who will guide you through the process of selection and installation, great experience shopping at this place, 100% recomended read more

Great customer service Luis was exceptional. Would highly recommend. Definitely coming back A++++++

Great Customer service received by Luis Espana. Took the time and sat down with us for our carpet and laminate flooring. Had to wait for closing on our house, came in a month later and he remembered me on the spot! His attention to my needs is what ALL businesses should require from their employees. I look forward to working with Dolphin Carpet and Tile - Doral, for all my future flooring needs and recommend Luis to anyone who is looking for great customer service! read more

Horrible experience. I'm not sure who was telling the truth and who wasn't. Couldn't trust the the dates they gave me to start the work and I lost a week of vacation because of them not doing the job as scheduled. Al from the Kendall location was trying hard to help but the organization is a disaster. read more

went in for carpet for our new apt. We were quoted a price and then we asked for an estimate, the salesman said ok give me a $2,000.00 deposit, I said what........ then he said ok I will charge you $150.00, which you have to pay cash and when you purchase the carpet, I will credit you. Against my better judgement I said ok, (I had seen the Dolphin truck in our apartment building). Well to make a long story short, he first included the padding in the price as I had asked, now he tells me that it is separate, maybe I misunderstood. Then he said I will do the ramps for the $150.00 you gave me, I said no, I want $150.00 shown as a credit, then he sent me a hand written sales order, again I said no, I want an official sales order with $150.00 credit and the charges for the ramps. After all this ... I did not feel right with this salesman. I did not purchase the carpet and lost $150.00. Next time I will trust my better judgement.....Ivan S. is not the salesman for me. read more

DO NOT use this company; they never completed installing my laminate flooring -- the Davie salesman - KEN measured incorrectly and their installer was supposed to come back the next day (after we paid in full, of course). It's been three weeks and I keep getting the run around; they kept promising to come out on a certain date to finish it, and I never heard from them. It's going to cost me to hire someone to fiinish their improperly measured job. read more

One star because of the Customer Service. Ivan Salazar was "helping" us but frankly he did not care. We went looking for remnants for a small bedroom. He had a bad attitude the whole time and talked to us like if we were stupid. Anyways we ended up purchasing the carpet. A month later we went back looking for another piece of remnant for another bedroom. Surely enough he was the only representative there. We didnt find anything we really liked so we told him we were going to check out the other Dolphin & Tile in Miramar (30 minutes away) for remnants. Ivan was like okay go. I highly doubt he didnt know that the Miramar location didnt have remnants they were just store front.. But we drove all the way there to find out they had no remnants. We were frustrated but the nice gentleman in the Miramar location sent us to Don Bailey which overall I am super happy we ended up there. Long story short Ivans horrible customer service skills was a blessing in disguise because it lead us a place where they do care about their customers no matter how little or big the project.. Don Bailey! read more

Bad installation, they cut the carpet in many areas because they said they didn't have pieces big enough but never warned us of this in advance when they came to measure. One of the rooms was small so it really didn't make sense to not have just 1 piece of carpet but they clearly had just measured it wrong. Lots of bubbles were left in the carpet but I don't know if this was due to the concrete floor being uneven or the carpet installation but you would've thought that if it was the concrete they would've informed us so we could've fixed it but now we have all of these uneven areas of the floor. Just seemed like another lazy Hialeah installation. read more

Just purchased 800 sq.ft. of porcelain floor tile. We found just what we were looking for at a very good price. The salesperson was very nice and professional, the warehouse staff was also very friendly and helpful. read more

Great selection, great prices. Ivan was super helpful, very knowledgeable, and made the whole experience an unexpected pleasure.

Ivan from the Doral location of Dolphin Carpet & Tile was most knowledgable and helped us make our vision a reality on a laminate project involving a stair case. Was pleased with the results. The updates to our flooring made us fall in love with our house all over again. Their workers were on time and polite. read more