Bad opticians left last April with wrong prescription lenses. Ended up at drs to get referred to…read moreSunderland eye infirmary. Told got cataracts that are inoperable and after being without sight glasses for 6 months got sorted by a specialist opticians. This happened four years ago and then I was told I could see from infinity and beyond. Rude staff and management in-store and head office. Even they were examined at Sunderland eye infirmary told lenses done wrong. Even left me with no reading glasses. Told now I'm partchally sighted. I'm on yearly waiting list with Sunderland eye infirmary to keep an eye on me. Really nice staff and receptionists could comment more. They really helpful and understanding

Excellent customer service from Amanda today, great advice and guidance on choosing my specs…read morethroughout my visit today. Many thanks

Specsavers is my opticians of choice. I wear contact lenses so I have to go here quite regularly…read more The store itself is nice and spacious, downstairs is all about the glasses but upsairs is where the actual testing rooms are. One counter is for eye tests and another is for anything contact lens related. The staff are always really friendly and the opticians themselves are so nice and always make me feel comfortable, which is essential when someone's right up close looking in your eye! Their tests are really good, they take photo's of your eyes to check for other problems. The staff who help you choose glasses are great and give you lots of advice as there are tons of different options. I would highly recommend this shop.

The Bridges branch of Boots is a great big one, on two levels. It has recently been refurbished and…read moreit looks great. Unlike some Boots stores local to me which are cramped and overcrowded, this Boots has a great spacious layout and it's easy to find what you're looking for. Boots always used to be an expensive store, but nowadays I find that they often have great competitive deals on the product that I use. On top of this, their loyalty card means that you get approximately 4p (4 points) back for every pound you spend, as well as being mailed coupons where you can get bonus points. Recently there have been a few good points deals such as getting 500 (£5) worth of points when you spend over £50 in one transactions. Their 3 for 2 deals make good great xmas presents too!

i'm not happy with the woman with short hair at the cashier. she is very impolite and unfriendlyread more